Req ID: 384325

We are currently seeking a Senior Microsoft Dynamics 365 Supply Chain & Manufacturing Consultant - Hybrid to join our team in San Diego, California (US-CA), United States (US).

Overview

We are seeking a Senior Microsoft Dynamics 365 Supply Chain Management and Manufacturing Consultant to join our Application Managed Services (AMS) team in the U.S. This role is ideal for a seasoned functional consultant with strong solution architecture capabilities who thrives in post-implementation environments, ensuring system stability, continuous improvement, and business value realization.

The consultant will play a key role in supporting, optimizing, and enhancing Microsoft Dynamics 365 SCM/MFG solutions for enterprise clients. Experience in the life sciences and diagnostics industry is a strong asset, enabling effective alignment of Dynamics 365 capabilities with industry-specific operational needs.

Role Expectations

As a Senior Dynamics 365 Consultant in an AMS role, you will be expected to:

• Provide functional leadership and subject matter expertise across Dynamics 365 SCM modules in a managed services environment
• Act as a trusted advisor to business stakeholders, translating operational requirements into scalable and supportable solutions
• Lead solution design and architecture decisions for enhancements, integrations, and optimizations
• Deliver L2/L3/L4 application support, including issue analysis, root cause identification, and long-term remediation
• Drive continuous improvement initiatives, system performance optimization, and adoption of Dynamics 365 best practices
• Support change management, regression testing, and release management activities for minor enhancements
• Collaborate with technical teams, vendors, and offshore/onshore AMS resources
• Ensure solutions align with Microsoft standards, security, and compliance requirements
• Document functional designs, solution architecture, and operational procedures
• Mentor junior consultants and contribute to AMS process maturity

Qualifications

Required

• Bachelor's degree
• 5+ years of experience with Microsoft Dynamics 365 Supply Chain Management and Manufacturing
• Proven experience in an Application Managed Services (AMS) or post-go-live support model - 5+ years experience
• Strong functional expertise (5+ years experience) in the D365 SCM/MFG modules
• Hands-on experience in solution architecture and functional design - 5+ years experience
• Experience supporting integrations with third-party systems (e.g., TMS, WMS, EDI, financial systems) - 5+years experience
• Strong understanding of supply chain and production business processes and end-to-end flows - 5 + years experience
• Excellent communication and stakeholder management skills
• Authorized to work in U.S.

Nice to Have

• Experience in the life sciences and diagnostics industry
• Exposure to multi-legal entity, multi-country implementations
• Microsoft Dynamics 365 certifications (e.g., MB-330, MB-700)
• Experience with Power Platform, Azure integrations, or LCS

Core Competencies

Functional & Solution Architecture

• End-to-end solution design aligned with business and operational requirements
• Ability to balance customization vs. standard functionality
• Strong understanding of scalability, performance, and supportability in an AMS context

Application Managed Services Expertise

• Incident, problem, and change management
• Root cause analysis and long-term corrective actions
• SLA-driven delivery and service excellence mindset

Industry & Domain Knowledge

• Deep understanding of supply chain operations
• Familiarity with transportation, fleet operations, routing, and logistics workflows is a plus

Collaboration & Leadership

• Strong cross-functional collaboration with business, technical, and support teams
• Ability to mentor junior consultants and contribute to knowledge sharing
• Proactive, self-driven, and results-oriented

Communication & Documentation

• Clear and concise functional documentation and solution artifacts
• Ability to communicate complex concepts to both technical and non-technical audiences

Pay Transparency

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $92,408-$213,906. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short- and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

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