Preferred experience in Federally Qualified Health Centers (FQHC)
Strong leadership and communication skills
Ability to manage clinical quality assurance programs
Experience in patient-centered care models
Responsibilities
Provide clinical care with a minimum of six sessions weekly, adjusting as needed for patient access
Share on-call responsibilities with the Chief Medical Officer (CMO)
Supervise the Clinical Care Coordinator in implementing care for patients with chronic diseases
Lead the development and implementation of a continuous quality assurance program
Review and evaluate Center performance for service improvement and compliance
Build relationships with local medical and behavioral health providers to ensure effective patient referrals
Promote the Center's mission to serve underserved patients within a primary care context
Benefits
Participate in professional development opportunities
Collaborate with a dedicated team to serve community health needs
Gain experience in management and oversight within a clinical setting
Work in an environment focused on patient-centered medical home principles
Engagement in quality assurance and patient safety initiatives
Full Job Description
Essential Functions:
Function as a Clinical Provider with a minimum of 6 sessions per week and as needed to facilitate access to care.
Shares back-up on-call responsibilities with the CMO.
Supervises the Clinical Care Coordinator who provides daily care coordination, consultation and intervention to patients with one or more chronic diseases. Responsible for identifying said population via provider/external health facility referral, utilization management referral, disease registry reporting mechanisms and patient self- referral.
Takes a leadership role in developing and implementing a continuous quality assurance program that focuses on high quality clinical care through the Patient Centered Medical Home (PCMH) care delivery model, patient satisfaction, risk management, compliance, and patient safety.
Reviews Center performance and effects changes as necessary to improve services, optimize resources, reduce risk, and assure compliance with regulatory requirements.
Develops a positive relationship with area medical providers, and other medical or behavioral health service organizations to ensure access to care for Center patients and an effective referral and consulting process.
Fosters a culture oriented to achieve the Center's mission to serve the underserved in a primary care setting while maximizing the use of limited resources.
Assists with vendor relations, training, and in-services
Manages student externships and internships, in collaboration with Human Resources
Immediately investigate patient complaints and incidents
Reviews and approves provider sick time and paid time off requests
Ensures that the policies and procedures of the Center are followed and that the Center is prepared for surveys/inspections.
Oversees and ensures clinical policies are appropriate and current. Assist with the oversight of Risk and Compliance related policies and procedures as directed.
Develops staff to achieve high quality services with a high level of patient satisfaction and efficiency.
Maintains and submits required data for reports, such as for the Unified Data Submission to HRSA and provider productivity report.
Participates in the selection, interviewing and onboarding of applicants for open positions related to clinical services and coordinates job-specific training for new hires.
Performs quarterly one-on-one meetings with providers and participates in annual evaluations and competency assessments for direct reports.
Attends required meetings and participates in committees, as directed by the CMO.
Other duties as assigned.
Supervisory Functions:
All Physician Staff (Family Medicine, Internal Medicine and Pediatricians)
Indirectly supervises all non-physician provider staff, in coordination with the Clinical Director and Director of Integrated Care
