Application Deadline:

08/23/2026

Address:
320 S Canal Street

Job Family Group:
Human Resources

Identifies business needs and delivers effective, performance-focused credit training programs to support the strategic goals of U.S. Commercial Banking. Develops, promotes, and manages credit learning initiatives with a strong emphasis on credit risk skills, including underwriting, portfolio management, and regulatory compliance. Performs periodic reviews, analyzes program outcomes, and provides insights and recommendations for enhancements. Ensures efficient execution of all program components, including change management and communications.

Strategic Advisory & Influence

• Provides strategic input into business decisions as a trusted advisor.
• Makes recommendations to senior leaders on learning strategy and new initiatives based on deep understanding of Commercial Banking and credit risk.
• Acts as a subject matter expert on credit-related regulations, policies, and risk frameworks.
• Influences and negotiates to achieve business objectives and drive adoption of training programs.
• Identifies emerging trends in credit risk and learning to inform decision-making.

Program Design & Management

• Reviews programs for effectiveness, considers industry benchmarks, and recommends enhancements.
• Designs measurable sustainment strategies and prioritizes opportunities based on stakeholder feedback and business needs.
• Develops business cases for new programs, assessing ROI and strategic fit.
• Advises on resource requirements and develops roadmaps for execution.
• Defines the credit learning strategy for the business/group and recommends for approval.
• Conducts independent analysis to resolve strategic issues and inform program design.
• Acts as the prime subject matter expert for internal and external stakeholders.

Analytics & Reporting

• Defines business requirements for analytics and reporting to ensure insights inform decisions.
• Analyzes data to provide program insights and recommendations.
• Monitors and tracks program performance and addresses issues proactively.
• Designs and produces dashboards and reports to measure impact.

Communication & Engagement

• Leads communication strategies to drive engagement and behavior change.
• Collaborates across BMO to ensure consistency of messaging and alignment with enterprise goals.
• Supports development of tailored communications to support program adoption.

Execution & Risk Management

• Leads execution of operational programs and adapts as needed to ensure quality.
• Investigates and mitigates program risks and escalates concerns to senior leaders.
• Supports change management and sustainment activities.
• Ensures delivery of credit training programs to leaders and employees to meet performance objectives.

Stakeholder & Vendor Management

• Builds effective relationships with stakeholders and ensures alignment.
• Manages vendor relationships and monitors performance and cost.
• Supports execution of strategic initiatives and tracks milestones.

Continuous Improvement & Innovation

• Monitors industry developments and updates programs to remain competitive and effective.
• Applies expertise and creative thinking to solve complex, non-routine problems.
• Implements changes in response to shifting trends.

Qualifications

• 7+ years of experience in Commercial Banking, credit risk, and learning program management.
• Expertise in learning design, facilitation, and program execution.
• Strong strategic thinking, analytical, and problem-solving skills.
• Proven ability to influence senior leaders and manage ambiguity.
• Data-driven decision-making and cross-functional collaboration skills.

Salary:

$102,000.00 - $190,000.00

Pay Type:
Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: https://jobs.bmo.com/global/en/Total-Rewards