University Health Network

Senior Manager

University Health Network$109K — $159K *
Hospitals & Medical Centers
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10 years experience in people management or equivalent required
  • Undergraduate Degree in Health Informatics, Administration, Technology, Science, Business, or related field required; Masters preferred
  • Proven expertise in Microsoft Fabric
  • Strong preference for experience with Informatica
  • Experience managing end-to-end application and IT infrastructure projects
  • Excellent communication and customer service skills
  • Strong analytical, prioritization, and organization skills

Responsibilities

  • Establish team roles, responsibilities, and service expectations
  • Prioritize and assign work based on strategic priorities and team capacity
  • Conduct regular performance reviews and coaching sessions
  • Support recruitment and professional development initiatives
  • Identify skill gaps and enhance team capabilities in relevant technologies
  • Create a team culture focused on accountability and continuous improvement
  • Oversee operational processes including incident response and production support

Benefits

  • Competitive offer packages
  • Membership in the Healthcare of Ontario Pension Plan (HOOPP)
  • Close access to public transit and UHN shuttle service
  • Flexible work environment
  • Opportunities for professional development and promotion
  • Additional employee perks including corporate discounts and on-site amenities
Full Job Description
Job Description

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: New
Site: Toronto General Hospital
Department: Data & Analytics
Reports to: Director, Data Architecture & Enablement
Salary Range: $109,162 to $159,162 annually
Hours: 37.5 hours per week
Status: Permanent Full-Time
Closing Date: August 13, 2026

The Data & Analytics department leads strategic initiatives that support the UHN Data Ecosystem through project delivery, change management, risk management, data governance, and operational planning. The team works closely with clinical, corporate, technical, and operational stakeholders to streamline demand intake, enable end-to-end delivery, and support reliable enterprise data services.

An exciting opportunity is available for a Senior Manager, Data Architecture & Enablement within Data & Analytics. Reporting to the Director, Data Architecture & Enablement, this role provides direct people leadership and operational oversight for the teams responsible for the Data Intelligence Hub and Database Administration functions. Under the direction of the Director, Data Architecture & Enablement, the Senior Manager supports the maturity of UHN's enterprise data architecture by strengthening Microsoft Fabric capabilities, Informatica-enabled data governance, database administration services, vendor and licensing oversight, platform support, incident response, and continuous improvement practices.

The Senior Manager is accountable for building and sustaining a high-performing, service-oriented, and technically strong team. This includes setting clear expectations, managing workload and priorities, coaching staff, supporting professional development, conducting performance management, and ensuring the team has the structure, tools, and guidance required to succeed.

Duties
  • Establishes clear roles, responsibilities, accountabilities, and service expectations across the team.
  • Prioritizes and assigns work based on organizational priorities, operational risk, team capacity, skill mix, and delivery timelines.
  • Conducts regular one-on-one meetings, team meetings, workload reviews, and performance discussions.
  • Supports recruitment, hiring, onboarding, orientation, retention, succession planning, and workforce planning.
  • Completes performance reviews and supports staff development plans, training goals, and career growth.
  • Identifies skill gaps and develops team capability in Microsoft Fabric, data engineering, SQL, database administration, DevOps, production support, data governance, and enterprise architecture practices.
  • Provides coaching and guidance to support consistent documentation, peer review, source control, testing, release management, and operational support practices.
  • Manages employee relations matters in collaboration with Human Resources and senior leadership, as required.
  • Creates a collaborative team culture grounded in accountability, service excellence, technical quality, psychological safety, and continuous improvement.
  • Ensures the team can support both project delivery and operational sustainment, including incident response, platform monitoring, service requests, database support, and production issue resolution.
  • Ensures staff understand how their work contributes to UHN's broader enterprise data strategy and organizational priorities.


Qualifications
  • Minimum 10 years people managing experience or equivalent required
  • Undergraduate Degree required in Health Informatics or Administration, Technology, Science, Business, or related field required. Masters degree an asset
  • Experience with Microsoft fabric is required
  • Experience with Informatica is strongly preferred
  • Experience leading end-to-end application, system interfacing/interoperability and IT infrastructure projects required
  • Excellent communication and customer service skills, with the ability to communicate effectively with technical and non-technical teams
  • Strong analytical, prioritization and organization skills, with attention to detail
  • Flexibility to work effectively in a dynamic and fast-paced environment
  • Experience in formal procurement processes, contract negotiations, and vendor management preferred
  • Project Management Professional (PMP) designation as asset
  • Familiarity with healthcare information systems, interfaces, HL7, ITIL, and/or enterprise architecture an asset
  • Experience with cyber security and privacy regulations an asset
  • Experience or knowledge using Epic an asset
  • Experience with referral workflows/systems and provincial projects an asset
  • Other certification (Lean/Six-Sigma Black Belt, ITIL, IIBA, Change Management) an asset


Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

About University Health Network

University Health Network (UHN) is a healthcare organization that provides patient care, research, and education services. The organization operates several hospitals and clinics in Toronto, Ontario, including Toronto General Hospital, Toronto Western Hospital, and Princess Margaret Cancer Centre. UHN offers a range of medical services, including cancer care, cardiovascular care, neurosciences, transplantation, and rehabilitation. The organization is affiliated with the University of Toronto and is one of Canada's largest research hospitals. UHN employs over 16,000 people and serves patients from across Canada and around the world.
Learn more about University Health Network
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