Scotiabank

Senior Manager, Technology Scenario Testing

Scotiabank • $100K — $130K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7-10+ years in technology engineering roles (e.g., SRE, platform engineering).
  • Experience in quantitative and qualitative incident data analysis.
  • Proficient in analytics tools like SQL, Python, Jupyter, PowerBI.
  • Familiar with Process Hazard Analysis techniques (e.g., HAZOP, FMEA).
  • Understanding of ITSM processes (ServiceNow experience preferred).
  • Strong leadership skills with ability to influence senior stakeholders.
  • Excellent communication skills for translating complex data into actionable insights.

Responsibilities

  • Champion a customer-focused, engineering-driven culture.
  • Provide thought leadership on resilience engineering practices.
  • Build consensus and foster a culture of resilience.
  • Engage stakeholders to design and coordinate effective technology tests.
  • Design and manage KPIs and KRIs related to testing.
  • Perform qualitative analysis of past tests and incidents.
  • Lead analysis of completed tests and draft final reports.

Benefits

  • Commitment to diversity, equity, inclusion, and allyship.
  • Accessibility and workplace accommodations initiatives.
  • Upskilling through online courses and tuition assistance.
  • Competitive rewards program including flexible vacation and benefits from day one.
  • Opportunities for community engagement and participation in various programs.
Full Job Description
Requisition ID: 262286

As the Senior Manager Technology Scenario Testing, you contribute to the global success of the Resilience Engineering function by designing, facilitating, assessing, and governing Technology Scenario Tests in order to continuously improve the bank's resilience capabilities. In this role you will deliver on the requirements of the Technology Scenario Testing Program and help to drive improvements in automation, testing, and observability capabilities that enhance the stability and reliability of technology services.

Is this role right for you? In this role, you will:

  • Champion a customer focused, engineering driven culture that strengthens resilience across the bank's global technology organization.
  • Provide thought leadership on resilience engineering practices, including risk and hazard analysis, scenario design, scenario facilitation techniques, and post-exercise analysis.
  • Work to build consensus across the organization and foster a culture of resilience and reliability
  • Work with teams across the organization to identify gaps build strong resilience capabilities
  • Engage with stakeholders in both the technology and business communities in order to design and coordinate effective technology scenario tests
  • Design and manage Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) as they relate to Technology Scenario Testing and engage stakeholders to communicate performance
  • Perform qualitative analysis of past scenario tests and pervious technology incidents and work with stakeholders to update relevant scenario libraries to improve testing effectiveness
  • Clearly articulate complex engineering concepts and resilience risks to both technical and non-technical audiences, enabling informed decision making.
  • Lead and participate in resilience engineering forums, communities of practice, and cross-functional working groups.
  • Use analytical tooling (e.g., SQL, Python, data visualization platforms, monitoring and observability systems) to derive trends, correlations, and identify focus areas for testing exercises.
  • Develop, administer and review resilience assessments for technical services within the bank
  • Review and analyze previous incident reports and resilience assessments and develop severe but plausible scenarios for testing
  • Work with service owners and business stakeholders to identify scope, constraints, and evaluation criteria for technology scenario testing exercises
  • Act as primary facilitator for Technology Scenario Tests
  • Lead the analysis of completed tests and act as lead author of the final testing report, identifying risks and creating action items
  • Champion a culture of insight driven engineering, ensuring teams use data effectively to inform decisions, drive proactivity, and validate resilience controls


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • 7-10+ years of experience in technology engineering roles such as site reliability engineering (SRE), platform engineering, solution architecture, system design, production engineering, or incident response.
  • Experience in performing quantitative and qualitative analysis of incident data in order to find patterns and identify risks
  • Proficiency with analytics tooling (SQL, Python, Jupyter, PowerBI)
  • Experience in, or exposure to, Process Hazard Analysis techniques (HAZOP, What-If, FMEA, FTA, etc) and System Hazards Analysis techniques (STPA, FRAM, etc)
  • Familiarity with ITSM processes and tooling (ServiceNow experience is a plus)
  • Ability to convert complex datasets into engineering actions, design improvements, and strategic recommendations
  • Strong leadership presence with the ability to influence at senior levels across technology and risk stakeholders
  • Excellent communication skills-able to translate complex engineering findings into clear narratives and actionable recommendations
  • Strong organizational and prioritization skills, able to manage multiple workstreams concurrently
  • Demonstrated collaboration across enterprise functions, including architecture, security, operational resilience, development, and infrastructure teams
  • Strong understanding of distributed systems, cloud architectures, networking fundamentals, and application patterns that impact availability and resilience
  • Hands on experience with resilience engineering practices such as:
    • failure mode and dependency analysis
    • automated failover/failure testing
    • observability, metrics, logging, distributed tracing
    • performance and capacity engineering
    • chaos engineering
  • Experience deploying and operating software on major cloud platforms (GCP, Azure) and container/orchestration ecosystems (Kubernetes)
  • Professional certifications (e.g., cloud architecture, SRE, ITIL, resilience/continuity) beneficial but not required


What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, Humans of Digital and much more!


Location(s): Canada : Ontario : Toronto

Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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