Marriott International

Senior Manager, Technical Solution Engineer - Corporate Systems

Marriott International$120K — $145K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or computer science, or equivalent experience/certification
  • 7+ years of experience in IT application development with a focus on user-centered digital experiences
  • 5+ years of full stack development experience
  • Strong analytical, decision-making, and problem-solving skills
  • Proficient in cloud platforms, particularly AWS, and various development tools and technologies

Responsibilities

  • Collaborate with stakeholders to define and translate business requirements into technical solutions
  • Manage the intake of work and oversee product backlog for the Global Technology team
  • Lead technical discovery sessions to evaluate needs and design effective solutions
  • Facilitate the creation and screening of business requirements and design concepts
  • Work with cross-functional teams to develop and deliver high-quality technology solutions
  • Mentor and lead technical team members on best practices and Agile principles

Benefits

  • Comprehensive health and wellness program
  • Opportunity for professional development and advancement
  • Employee discounts within the hospitality industry
  • Dynamic work environment that values teamwork and innovation
  • Flexible work arrangements to support work-life balance
Full Job Description
Job Description

The Senior Manager, Technical Solution Engineer will collaborate with stakeholders to translate business requirements into solution designs and lead technology teams / system integrators to build effective solutions while providing expert advice and support throughout the project lifecycle and beyond. This role assumes joint-technology ownership of product delivery to turn business goals into actionable technology blueprints within Marriott's HR Corporate Systems domain. Coordinates the design, development, configuration and implementation of HR applications. Reports to the Senior Director, HR Solution Engineering & Production Support and will focus initially on custom-developed applications (learning and development; benefits management) and may expand into SAAS products servicing a wide variety of associate-facing HR applications and needs.

This position involves degrees of technology development, facilitation of cross-discipline forums and processes to gain alignment on critical business needs and technology investment, and advancement of IT initiatives. The ideal candidate should have HR technology and engineering expertise built through hands-on experience, possesses strong critical thinking skills and an ability to manage complex stakeholder interactions, and be an effective communicator. This is an individual contributor role, but the ideal candidate will be able to work collaboratively to amplify the collective output of the team.

CANDIDATE PROFILE

Education and Experience

Required Qualifications:

  • Undergraduate degree in an engineering or computer science discipline or equivalent experience/certification


  • 7+ years of progressive professional experience in information technology application development, demonstrating a pattern of exceptional performance contributing to the design of successful and user-centered digital experiences including:


  • and support including:


  • 5+ years' experience with full stack development principles and practices


  • Experience effectively collaborating and troubleshooting technical issues across platforms, including a mix of the following:


  • Ux design tools (e.g. Figma)


  • Front-end development using React and TypeScript


  • Front-end state management using tools like Redux, Mobx, Zustand.


  • Back-end development using Java, NodeJS and NestJS


  • Use of API/Microservices architecture


  • Database technology (e.g., Couchbase, SQL, NoSQL)


  • Container orchestration: Docker, Kubernetes


  • Cloud Platforms: AWS


  • DevOps tools (GitHub; Harness)


  • ITSM tools (e.g. Service Now, Jira)


  • Strong problem-solving, decision making, and analytical skills, to bring clarity to areas of ambiguity. Adept at thinking strategically to advance the evaluation of opportunities and alternatives.


  • Skilled at converting business needs into feasible solutions.


  • Excellent organizational skills, detail oriented, and able to manage multiple tasks/initiatives concurrently.


  • Strong written and verbal communication skills.


  • Proven ability to build strong working relationships and gain confidence and respect of key leaders and decision-makers.


  • Effective change manager able to identify and take steps to remove barriers or accelerate its pace, while setting high standards of performance for self and/or others.


Preferred Qualifications:

  • Experience in user-centered design principles.


  • Proficiency in design tools such as Figma, as well as prototyping tools for interactive designs.


  • Experience in all phases of the SDLC including 'back-half' formulation of test strategies (System, UaT, Performance) and setup of monitoring tools such as Dynatrace.


  • Demonstrated success leading business process transformations.


  • Familiarity with AI/ML concepts and technologies.


  • Experience working with Oracle Fusion HCM and / or Service Now (SNOW) platforms.


  • Proficiency with Agile development methodologies


  • HR domain experience. Hospitality industry experience / knowledge.


Core Work Activities

  • Serve as the conduit between technology engineering and the business.


  • Manage intake of work to the Global Technology team (for selected applications) and help manage the Product Backlog roadmap - define project schedules, evaluate resource allocation and budget constraints, and recommend the best course of action.


  • Lead technical discovery to identify pain points, evaluate needs, design solutions, and develop LOE estimates.


  • Facilitate and manage definition and screening of business requirements across broad dimensions including user journeys and process flows, identification of solution capabilities and the underlying technology components, and the UI/UX design through wireframing, prototyping and interactive mockups that help visualize and communicate design concepts.


  • Collaborate with System Engineers to build proof-of-concepts and product demos.


  • Collaborate with technology architects to evaluate and choose the optimal technical stack, framework, and product.


  • Collaborate with cross-functional teams, including designers, project managers, system integrators, and other engineers, to deliver high-quality technology solutions.


  • Contribute to execution of the project lifecycle - assist in the formulation of work product definition and analysis, collaborate to troubleshoot and resolve complex technical issues, and help manage effective service provider transitions (project startup / transition out).


  • Maintain industry and technology knowledge to identify trends and changes in technology strategy and influence business stakeholders.


Technical Leadership

  • Lead and mentor other technical team members and peers on the Agile Team on best practices/principles (e.g., via code reviews)


  • Create a culture of mentorship & sponsorship, aimed at strengthening professional development and technical principles


  • Ensure the quality and timely delivery of application features.


  • Provide input on resourcing to address critical bottleneck and help onboard new technical team members


  • Participate in the evaluation and selection of Corporate Systems products and services.


  • Provides input on department or project budgets, capital expenditures or other cost/resource estimates as requested.


  • Assist in managing technical debt


  • Apply knowledge/judgment to achieve business goals.


  • Keeps up-to-date functionally and technically and apply new knowledge to job.


  • Perform other reasonable duties as required for this position.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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