Abbott

Senior Manager, Sustaining Software

Abbott$130K — $261K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Computer Science or related engineering field
  • 10 years' experience as a software engineer
  • 3 years of experience in technical leadership
  • Experience developing medical device products in a regulated environment
  • Familiar with Agile methodologies, particularly Scrum and Test Driven Development, including being a Scrum Master

Responsibilities

  • Assemble and manage a team of engineers to support ID NOW and DIGIVAL instruments
  • Support commercial organization by addressing customer questionnaires on cybersecurity
  • Determine scope of maintenance projects and prioritize backlog features and defects
  • Develop, validate, and maintain tools supporting on-market projects
  • Conduct vulnerability assessments to ensure cybersecurity maturity of ID NOW system
  • Investigate complaints and quality issues, meeting timely metrics for resolution
  • Manage staff performance aligned with department and company goals

Benefits

  • Health and wellness benefits to support personal and family well-being
  • Diverse career opportunities within the company
Full Job Description
JOB DESCRIPTION:

Senior Manager, Sustaining Software

ABOUT THE ROLE

We are seeking a Senior Manager, Sustaining Software to join our dynamic Infectious Disease team in San Diego, California.

The Opportunity
The Senior Manager, Sustaining Softwarewill manage a team of engineers that are responsible for the software of on market diagnostic instruments including ID NOW and DIGIVAL. This role is key in maintaining the business continuity by keeping our on-market instruments relevant to customers and helping the Commercial organization drive revenues to sustain the business. This role is key to maintaining the demand and relevance of our on-market products through quick and thorough responses to customer needs, questions, and complaints.

What You'll Work On
  • Business continuity: Assemble, manage and supervise the team of engineers responsible for supporting and maintaining the installed base of ID NOW and DIGIVAL instruments.
  • Accountable for supporting the commercial organization through answering questionnaires we regularly receive from the higher end enterprise customers with high standards for cybersecurity.
  • Determines scope of maintenance projects and prioritizes the backlog of scope features and defects for the projects.
  • Accountable for the development, validation, and maintenance of tools that support the on-market projects (ID NOW and DIGIVAL).
  • Accountable for the cybersecurity maturity of the ID NOW system, by running vulnerability assessments and investigating any cybersecurity issues found in the field.
  • Accountable for complaint, QI, and CAPA investigations and meeting metrics to complete the activities in a timely manner.
  • Manages performance of staff towards department and Company goals, including feedback on performance, appraisals, recommendations for merit increases or necessary disciplinary actions, communication to employees on performance, etc.
  • Establish department goals, milestones, and timelines for completion.
  • Understands and is aware of the quality consequences which may occur from the improper performance of their specific job; has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities
  • Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices; build productive internal/external working relationships
  • Carries out duties in compliance with established business policies
  • Other duties as assigned, according to the changing needs of the business

Required Qualifications
  • Master's degree in Computer Science or related engineering field
  • 10 years' experience as a software engineer
  • 3 years of experience in technical leadership
  • Experience developing medical device products in a regulated environment, experience in Agile software development methodologies such as Scrum, Test Driven Development, and experience as a Scrum Master


Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

The base pay for this position is
$130,700.00 - $261,300.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Product Development

DIVISION:
ID Infectious Disease

LOCATION:
United States > San Diego : 4545 Towne Center Court

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
Not specified

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

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Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ

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