Salesforce

Senior Manager, Solution Engineering Mid-Market Commercial

Salesforce$171K — $229K *
US-Anywhere
+ 3 other locationsRemote
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience leading customer-facing technical teams
  • Proven executive presence with strong presentation skills
  • Solid understanding of pipeline management and customer engagement strategies
  • Ability to balance strategic thinking with operational execution
  • Passion for AI and modern customer engagement practices
  • Experience building operational best practices in fast-paced environments
  • Strong technical background in enterprise technology and cloud solutions

Responsibilities

  • Lead and develop a high-performing team of Solution Engineers
  • Act as a strategic partner to Sales AVPs and Pod leaders
  • Engage with customers during strategic discussions and workshops
  • Support teams on complex deals with strategy and positioning
  • Drive operational rigor and consistency across the team
  • Encourage the use of AI workflows in customer engagements
  • Mentor team members and develop future leaders

Benefits

  • Opportunities for career growth and development
  • Access to a supportive and inclusive team culture
  • Resources to balance personal and professional life
  • AI-driven tools to enhance job performance
  • Engagement in transformative projects shaping customer experiences
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Sales

Job Details

Mid-Market Commercial Leader

Key Responsibilities

Frontline Team Leadership

Lead, coach, and develop a team of Solution Engineers across the Commercial Mid-Market business. Foster a culture of accountability, innovation, collaboration, and customer obsession while driving high performance across the organization.

AVP & Pod Partnership

Serve as a strategic partner to Sales AVPs and Pod leadership by aligning technical resources to business priorities, improving execution rigor, and helping teams navigate complex customer opportunities.

Customer Engagement & Executive Presence

Act as a customer-facing leader on strategic engagements, workshops, executive meetings, and key presentations. Help teams connect Salesforce innovation to measurable business outcomes through compelling storytelling and solution visioning.

Deal Strategy & Execution

Support teams on complex opportunities by helping shape account strategy, technical positioning, competitive differentiation, and customer engagement plans. Drive consistency and execution excellence across the business.

Operational Excellence

Drive operational rigor across the team through inspection, forecasting discipline, resource alignment, and scalable execution frameworks. Leverage data and AI-driven insights to identify risks, coaching opportunities, and execution gaps.

AI-Powered Solution Engineering

Encourage adoption of AI-enabled workflows and modern Solution Engineering practices that improve productivity, speed, quality, and customer engagement across discovery, demos, presentations, and account planning.

Talent Development & Coaching

Develop future leaders and top technical talent through active coaching, career development, feedback, and mentorship. Build an inclusive and high-performing team culture focused on continuous learning and growth.

Value-Led Solutioning

Drive a solutions approach focused on customer value realization, scalable platform strategy, and rapid business alignment. Help teams leverage demonstrations, prototypes, and AI-enabled workflows to accelerate customer confidence and decision-making.

What We're Looking For

Frontline Leadership

Experience leading and developing high-performing customer-facing technical teams in a fast-paced, matrixed environment.

Executive Presence & Communication

Strong presentation, storytelling, and communication skills. Ability to influence customer conversations, support executive engagements, and coach teams on delivering compelling business and technical narratives.

Commercial Business Acumen

Strong understanding of pipeline management, customer engagement strategies, forecasting discipline, and scalable execution within a commercial business.

Strategic & Operational Balance

Understands enterprise-level strategic selling and customer engagement best practices while recognizing the speed, pragmatism, and operational scale required to succeed in a commercial environment.

AI & Platform Curiosity

Passion for AI, automation, platform transformation, and modern customer engagement strategies. Excited about helping teams and customers navigate the shift toward Agentforce and AI-powered workflows.

Builder Mentality

Comfortable building new motions, simplifying complexity, driving consistency, and operationalizing best practices across teams and pods.

Technical Depth

Strong foundation in enterprise technology, cloud platforms, integrations, AI solutions, and modern digital engagement strategies.

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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