Upland Software

Senior Manager, Sales Development

Upland Software$100K — $130K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years managing and coaching SDR or inside sales teams.
  • Proven pipeline-driving abilities through disciplined execution.
  • Strong coaching skills focused on call quality and conversion performance.
  • Data-driven mindset for analyzing metrics and performance.
  • Experience with cross-functional collaboration with Sales and Marketing.
  • Excellent communicator with clear expectation setting.
  • High ownership mentality and bias towards action.

Responsibilities

  • Lead the Sales Development team to execute go-to-market strategies.
  • Develop and coach SDR talent to achieve high performance.
  • Influence and improve pipeline results through effective execution.
  • Ensure consistent, repeatable SDR performance across sales motions.
  • Build systems and enforce standards for team operations.

Benefits

  • Opportunity to work in a hybrid model with four days in the Austin office.
  • Join a team focused on professional development and talent growth.
Full Job Description


Primary Responsibilities:

The Sales Development organization is a critical engine for pipeline creation and go-to-market execution. The SDR Manager plays a pivotal leadership role, responsible for translating strategy into daily execution while developing high-performing SDR talent.

This role is ideal for a leader who enjoys building systems, enforcing standards, and coaching to outcomes. The right person will influence pipeline results, improve execution quality, and help scale consistent, repeatable SDR performance across inbound and outbound motions.

Requirements:
  1. 2+ years of experience managing and coaching Sales Development or inside sales teams
  2. Proven ability to drive pipeline through disciplined execution and accountability
  3. Strong coaching skills with a focus on call quality, messaging, and conversion performance
  4. Data-driven mindset with comfort analyzing dashboards, activity metrics, and funnel performance
  5. Experience working cross-functionally with Sales, Marketing, and Revenue Operations
  6. Excellent communication skills with the ability to set expectations clearly and directly
  7. High ownership mentality and bias toward action
  8. Ability to come into the Austin office four days a week (Monday - Thursday).

Desired Skills:
  1. Familiarity with SDR productivity and engagement platforms (e.g., Outreach, Nooks, Sales Navigator, 6sense)
  2. Strong Salesforce (or CRM) experience with reporting and pipeline tracking
  3. Background in B2B SaaS or complex sales motions
  4. Experience managing both inbound and outbound SDR motions
  5. Ability to influence without authority and navigate change effectively

#LI-Hybrid

About Upland Software

Upland Software is a leading provider of cloud-based enterprise work management software. Their family of applications enables users to manage their projects, professional workforce, and IT investments; automate document-intensive business processes; and effectively engage with their customers, prospects, and community via the web and mobile technologies. Upland Software's customers include many Fortune 500 companies and government agencies. The company was founded in 2010 and is headquartered in Austin, Texas.
Learn more about Upland Software
Size
865 employees
Market Cap
$216.1 million
Industry
Net Income
-$51.2 million
Founded
2010
5 Year Trend
+32.2%
Revenue
$291.7 million
NASDAQ

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