Senior Manager, Revenue Operations

Euna Solutions

• $108K — $130K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in revenue operations or related analytical roles, with 2+ years in management
  • Proven experience managing a complete forecasting cycle for a commercial entity
  • Hands-on sales compensation experience: design, administration, and disputes
  • Advanced Salesforce skills: report and dashboard building with data model familiarity
  • Ability to present analytical findings confidently to executives with clarity and coherence

Responsibilities

  • Lead the entire Sales and Customer Success forecasting process including data management and accuracy checks
  • Develop go-to-market intelligence to influence sales and customer engagement strategies
  • Manage compensation processes for all GTM teams, ensuring timely and accurate payouts
  • Oversee reporting metrics on key sales performance indicators for leadership reviews
  • Conduct annual capacity planning and territory design, assessing revenue impacts of structural changes
  • Directly manage and mentor a team of four analysts to enhance their output and ensure data quality

Benefits

  • Flexible hybrid work environment with three in-office days per week
  • Special 'Eunafier Days' for extended long weekends to promote work-life balance
  • Community engagement initiatives with volunteer time for causes important to employees
  • Professional development opportunities with mentorship and skill-building resources
  • Culture-focused team activities to foster connections across the organization
Full Job Description
The Opportunity

Euna Solutions is hiring a Senior Manager, Revenue Operations to lead the team that produces the metrics GTM leadership runs the business on and the intelligence that tells the field where to spend its time. You will own the full stack: Sales and Customer Success reporting and forecasting, compensation management, territory and capacity planning, and go-to-market intelligence spanning ICP, scoring models, data quality, and competitive insight, supported by a team of four analysts whose output reaches the CSO, CCO, CMO, and CFO. If you want to own the analytical engine of a commercial organization and see your work shape how revenue is planned, measured, and pursued, this is the role for you.

What You'll Do
  • Own the Sales and CS forecast cycle end to end: submission collection, Salesforce reconciliation, snapshot management, variance commentary, and accuracy measurement by rep, director, and segment
  • Own GTM intelligence: Intent-to-Buy and Propensity-to-Buy scoring models, ICP definition and segmentation strategy, account and contact data standards, and competitive intelligence, and operationalize outputs into territories and targeting workflows so the work changes rep behavior
  • Own compensation management for all GTM teams: plan design input, documentation, payout calculation on a fixed close calendar, cost modeling of proposed changes, and escalation on disputes
  • Own the standing reporting layer for Sales and Customer Success across bookings, pipeline, GRR, NRR, churn, NPS, and customer health, and represent the numbers in the weekly forecast call, QBRs, and Board reporting cycles
  • Own annual and mid-year capacity planning and territory design for Sales, BD, and Customer Success, and quantify the revenue and cost impact of proposed structural changes before they are made
  • Manage, coach, and develop four analysts: set priorities, review work before it reaches leadership, own metric definitions and calculation logic, and drive data quality remediation with GTM Systems

What You Bring
  • 7+ years in revenue operations, sales operations, sales finance, or a comparable analytical function, including at least 2 years managing analysts
  • Direct ownership of a forecast cycle and a standing reporting layer for a commercial organization
  • Hands-on experience with sales compensation, including plan design input, payout administration, and dispute resolution, and with quota or territory design
  • Advanced Salesforce capability, including report and dashboard construction and a working understanding of the underlying data model
  • The ability to explain a number to a skeptical executive audience without preparation: the methodology, the source, and the assumptions

Nice-to-Have Qualifications
  • B2B SaaS experience with a subscription and renewal motion; public sector or GovTech exposure is a plus
  • Experience with account scoring, ICP work, enrichment vendors, or competitive intelligence programs
  • SQL or a BI platform such as Tableau, Power BI, or Looker
  • Analytical training from consulting, investment banking, or private equity

Location

This position will be hybrid with 3 days/week in our [Oakville, ON / Atlanta, GA] office.

Compensation Range: $X - $X (growth min to target midpoint)

We believe in openness, so we publish our range from the start. Where an offer will land depends on your background, strengths, and how you'll contribute to the work ahead.

This role fills an existing vacancy. Euna uses AI responsibly to assist in screening, assessing, or selecting applicants. AI helps us work smarter, but people lead the process.

AI Mindset at Euna Solutions

We believe the future of work is human + AI. At Euna Solutions, we encourage our team members to leverage AI tools to enhance creativity, efficiency, and decision-making. We're looking for people who are curious about emerging technologies, eager to experiment, and committed to using AI responsibly to augment, not replace, their expertise.

If you enjoy exploring new ways to solve problems, learning continuously, and applying AI to make your work smarter and more impactful, you'll thrive here.

Life at Euna Solutions

We're a team of builders, problem-solvers, and public sector champions. We've built a workplace around a straightforward idea: people do their best work when they're trusted, supported, and not running on empty.

Here's what that actually looks like:

How we workWe're hybrid - three days a week in our Oakville or Atlanta offices, with standard hours on those days. What the remaining days look like depends on your role and your manager. We talk about it early in the process so there are no surprises on either side. 🧘 Eunafier DaysTwice a year, you get an extra day tacked onto a long weekend. We think recharging is part of doing good work - not a reward for it. Use it however you need. 🙌 Community is part of who we areOur Engagement Committee finds meaningful ways to give back through time, donations, and shared expertise. We're invested in the places where our people actually live and work. Philanthropy TimeWe give every employee up to eight hours a year to spend on causes that matter to them. We want you to show up for your community - and we make time for it. Real connection at scaleYou won't know all 600+ people - and that's okay. What matters is building real relationships with the people you work with every day. Our culture team creates consistent opportunities for that, so work doesn't feel isolating. Room to growWhether you're going deep on AI, building expertise in government tech, or stepping into a bigger role, we invest in your development - through budget, mentorship, and real opportunity to move when you're ready.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply! We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you.

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