Amgen Inc

Senior Manager, RDBU Patient Access Technology Strategy and Operations

Amgen Inc • $137K — $185K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of project management experience including complex transitions.
  • Strong background in patient access and compliance workflows.
  • Proven ability to work cross-functionally in a matrixed environment.
  • Excellent planning, organizational, and communication skills.
  • Experience with CRM systems and data management processes.
  • Ability to manage budgets and financial aspects of projects.
  • Self-motivated and comfortable in fast-paced settings.

Responsibilities

  • Lead project management for OneCRM transition and capability advancement.
  • Collaborate with IT and stakeholders to ensure system readiness and data integrity.
  • Support change management and training initiatives post-launch.
  • Track program milestones and report on risks and dependencies.
  • Provide updates to governance forums on project status and critical decisions.
  • Align stakeholders across various functions and levels of the organization.
  • Manage multiple high-priority projects efficiently without compromising quality.

Benefits

  • Opportunities for professional development and training.
  • Flexible work environment supportive of work-life balance.
  • Collaboration with diverse teams across the organization.
  • Access to a robust network of patient access leaders.
  • Integration into high-impact projects with organizational visibility.
Full Job Description
Career Category
Value and Access
Job Description

As RDBU Patient Access progresses along our transformation journey this role will be a critical member of the RDBU Patient Access Technology & Operations team and will partner closely with the team Directors, the RDBU Patient Access CRM Associate Director and Patient Access teams to project manage and lead elements of execution of the Patient Access OneCRM transition and ongoing CRM capability advancement, ensuring the CRM platform supports evolving Patient Access needs. This role serves as a key integrator across Patient Access leaders, PAR, and IT to deliver a stable, scalable, and value-driven CRM ecosystem.

Patient Access Technology & OneCRM Implementation
  • Lead RDBU Patient Access project management focused on capability advancement and OneCRM transition, including planning, coordination, and deployment activities and collaborate with key partners across IT, training, compliance and analytics
  • Partner with RDBU Patient Access, IT and PAR to support requirements, build, system readiness, data migration, testing, and cutover planning.
  • In collaboration with PAR and Patient Access LT, support change management, training coordination, and post-launch stabilization.
  • Track program management operations including delivery milestones, risks, and dependencies; escalate issues as needed.
  • Support governance forums with status updates, risks, and decision points
  • Work cross functionally to align stakeholders across functions and levels of the organization
  • Manage multiple high-priority initiatives simultaneously while maintaining quality and speed

CRM Capability Advancement
  • Collaboration with leadership and cross functional partners to drive enhancement and optimization of OneCRM capabilities to support Patient Access needs.
  • Translate Patient Access business requirements into clear enhancement requests & requirements
  • Prioritize & manage CRM enhancements in alignment with technology roadmap and cross functional stakeholders
  • Support deployment and change management in partnership with Patient Access leadership and training
  • Prepare materials and plan for key meetings, ensuring effective time management, and driving action items to completion
  • Develop and maintain strong relationships with key stakeholders
  • Ensure compliance with applicable SOPs, support discussions with appropriate functions on development of new capabilities

Preferred Qualifications:
  • Patient access experience, understanding hub and PSP process and compliance
  • Experience managing multiple projects simultaneously
  • Must have strong planning, project management, communication, and organization skills
  • Experience developing and implementing cross functional technology solutions
  • Experience managing budgets, PO request, invoices and forecasting
  • Experience leading cross-functional teams in a matrixed environment, managing projects involving multiple functions and shared accountabilities
  • Flexibility to work in a fluid, fast-paced environment with multiple demands with initiative and independence required
  • Professional, proactive demeanor with strong interpersonal skills
  • Excellent written and verbal communication skills


Salary Range
137,340.45USD -185,813.55 USD

About Amgen Inc

Amgen is a biotechnology company that develops and manufactures human therapeutics for various illnesses and diseases. The company is values-based and deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious diseases. They offer products for treating illness in the areas of oncology/hematology, cardiovascular, inflammation, bone health, nephrology, and neuroscience.

Amgen Inc Careers

Join the dynamic team at Amgen Inc, a biotechnology pioneer dedicated to discovering, developing, and delivering innovative human therapeutics. At Amgen, we offer more than just job opportunities; we invite you to be part of a culture of leadership, diversity, and innovation.

Work You’ll Do

At Amgen Inc, you will collaborate with some of the brightest minds in the industry, engaging in work that brings real solutions to patients worldwide. Our commitment to your career growth is evident in our professional development and leadership training programs designed to nurture your potential.

Innovate and Lead

Amgen Inc stands at the forefront of biotech innovation. Our team is constantly pushing the boundaries of science and technology. By joining us, you will contribute to a legacy of medical breakthroughs that improve the lives of millions.

Be Part of a Great Team

Amgen’s inclusive culture and commitment to diversity are integral to our success. We believe in empowering our employees with the skills and networking opportunities they need to thrive. Our team’s collaboration is the key to developing groundbreaking solutions.

Future-Proof Your Career

Amgen Inc offers a variety of career paths, from research and development to marketing and sales, providing near-limitless opportunities for advancement. Whether you are looking for a full-time position, an internship, or a leadership role, Amgen has a place for you. Our robust benefits package supports the well-being of our employees and their families, contributing to a fulfilling work-life balance.

Explore Job Opportunities

Discover the impact you can make with a career at Amgen Inc. We are hiring creative, curious, and motivated individuals ready to face challenges head-on. Explore our open positions that match your skills and interests.

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Interview and Resume Tips

Prepare for your future with Amgen Inc by utilizing our resources designed to enhance your interview skills and polish your resume. Our hiring process is designed to identify and attract professionals who are driven to make a difference.

Amgen Inc—Where Careers Grow

At Amgen Inc, we are committed to turning innovative science into value for patients. If you are passionate about joining a team that makes a difference, search Amgen jobs today and take the first step towards a fulfilling career.

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Join us at Amgen Inc, where your career can flourish in an environment of innovation, leadership, and growth.
Learn more about Amgen Inc
Size
24,200 employees
Market Cap
$141.2 billion
Industry
Pharmaceuticals & Biotech
Net Income
$7.2 billion
Founded
1980
5 Year Trend
+2.5%
Revenue
$25.4 billion
NASDAQ
AMGN
* Ladders Estimates

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