Scotiabank

Senior Manager - Quality Control, GBM Onboarding

Scotiabank$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Business, Economics, or related field
  • Experience in financial services focused on KYC/AML and onboarding
  • Strong understanding of regulatory frameworks like AML, MiFID, and EMIR
  • Experience managing audit and compliance reviews
  • Familiarity with capital markets products and onboarding processes
  • Proficient in identifying control gaps and implementing corrective actions
  • Experience in managing quality control functions or operational risk frameworks

Responsibilities

  • Lead the Quality Control function for KYC, AML, derivatives, and margin onboarding
  • Oversee review and validation of onboarding files for regulatory compliance
  • Manage responses to audit and compliance testing
  • Review findings from testing and incorporate improvements
  • Collaborate with teams to implement quality enhancements
  • Drive consistency in quality control practices across global teams
  • Identify control gaps and trends through QC reviews

Benefits

  • Diverse opportunities for professional development
  • Commitment to community impact for employees and customers
  • Competitive rewards program with benefits starting on the first day
  • Focus on diversity, equity, inclusion, and allyship
  • Accessibility and workplace accommodations for all employees
Full Job Description
Requisition ID: 264904

The Role

As Senior Manager, Quality Control (GBM Onboarding), you will lead the global quality control function supporting KYC, AML, derivatives, and margin onboarding. You will ensure onboarding files meet regulatory, policy, and control standards across jurisdictions, while overseeing audit, compliance, and testing outcomes and driving continuous improvement across the program.

Is this role right for you? In this role, you will:

  • Lead the Quality Control function for KYC, AML, derivatives, and margin onboarding across GBM
  • Oversee review and validation of onboarding files to ensure adherence to regulatory requirements, internal policies, and due diligence standards
  • Manage responses to Audit, Compliance, and first line testing, ensuring accuracy, completeness, and timely delivery
  • Review testing findings and ensure issues are addressed, documented, and incorporated into process improvements
  • Partner with Sustainment and onboarding teams to implement corrective actions and enhance quality standards
  • Drive consistency in quality control practices across global teams and jurisdictions
  • Identify control gaps, trends, and risk areas through testing outcomes and QC reviews
  • Lead process improvements to strengthen onboarding quality, controls, and operational efficiency
  • Support implementation of new regulatory requirements, onboarding frameworks, and program enhancements
  • Provide oversight of onboarding quality metrics, reporting, and control effectiveness


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • Bachelor's degree in Finance, Business, Economics, or a related discipline
  • Prior experience in financial services with a focus on KYC/AML, onboarding, quality control, or regulatory compliance
  • Strong knowledge of regulatory frameworks impacting onboarding (e.g., AML/Financial Crime, MiFID, EMIR, CFTC, SBS, margin requirements)
  • Experience with KYC, derivatives, and counterparty onboarding processes within capital markets environments
  • Experience handling audit, compliance, and regulatory testing reviews, including drafting and validating responses
  • Understanding of capital markets products, trade lifecycle, and onboarding workflows
  • Experience identifying control gaps, performing root cause analysis, and implementing corrective actions
  • Familiarity with onboarding and client lifecycle systems and related data/process flows
  • Experience supporting regulatory or system-driven changes, including testing and implementation
  • Experience managing quality control functions, testing programs, or operational risk frameworks


What's in it for you?
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities - for you and our customers.
  • A competitive rewards program including bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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