Description

Position at MTA Construction & Development

JOB TITLE:

Senior Manager Program Support

AGENCY:

Construction & Development

DEPT/DIV:

Delivery/DSO

REPORTS TO:

Vice President Project Executive

WORK LOCATION:

2 Broadway

HOURS OF WORK:

8:30 AM to 5:00 PM or as required (7.5HR/ DAY)

JOB FAMILY: ADC

GRADE:005

SALARY RANGE:

$98,781 to $123,476

DEADLINE:

Open Until Filled

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites.

MTA Construction & Development reserves the right to remove this posting before the application deadline.

Telework

This position is eligible for telework, which is currently one day per week. New hires are eligible to apply 30 days after their effective date of hire.

Summary

The Senior Manager, Program Support, will manage MTA Construction and Development's efforts to implement and oversee various support functions for a component of the MTA Capital Program and Business Operations. Responsible for making timely decisions, escalating issues, and enabling efficient and high-quality work products pertaining to support functions. Directs and develops managers and staff.

Responsibilities

Typical duties may include:

Manage implementation of administrative functions, including but not limited to some of the following areas: capital project budget administration, procurement requests, payment coordination, timecard/job charge management, space management (including field offices), non-revenue vehicle management, training/travel requests, overtime management, and/or equipment/supplies management.

With related parties throughout C&D.

Manage the development, analysis, reporting, and maintenance of data and related systems supporting project management, business unit, or departmental operations.

Identify issues, provide recommendations, and support resolution in coordination with senior management.

May manage and complete budget activities and requests for capital projects within a business unit or support departmental or business unit operations.

Manage and complete the preparation of data analysis, reporting, and presentations.

May assist in managing and completing data and document management activities for project management systems within a business unit or integrated project.

May support activities related to personnel requests and documentation for a department or a business unit, including temporary staffing services.

Maintain related reports and data.

May manage and assist in researching and resolving issues related to contracts and procurement requests for operations or capital program/project-related issues.

Education and Experience

Bachelor's degree in Business Administration, Public Administration, Engineering, Architecture, Computer Science, or a related field.

Must have a minimum of seven (7) years of related experience.

Must have a minimum of three (3) years in a managerial or supervisory role and/or project manager role in a large, multi-faceted organization.

Competences:

Experience in managing administrative functions supporting the operations of a large organization is preferred.

Experience with MTA policies, procedures, and processes related to departmental operations and/or capital project/program budget and administration is preferred.

Excellent organization, communication, and interpersonal skills.

Ability to work collaboratively and an aptitude for managing detailed analytical work.

Must have focus and ability to deliver results, organizational effectiveness, and continuous improvement.

Ability to handle sensitive and confidential information with sound judgment and discretion.

Ability to work effectively with all levels of management and team members.

Excellent team-building, listening, problem-solving, and prioritization skills.

Ability to work in a high-profile, high-pressure environment effectively.

Proficiency in Microsoft Office Suite (including Word, Excel, Access, PowerPoint, and Outlook), Teams, or similar applications.

Proficiency in PeopleSoft, Power BI, and project management applications (such as Asite, PSR, and Visio) is preferred.

Comprehensive Benefits & Total Rewards Package:

Transportation & Financial Benefits

Commuting Made Easy - Enjoy a complimentary MTA transportation pass, plus access to tax-advantaged commuter benefits to maximize your savings.

Premium Health Coverage at Low Cost - Access high-quality individual, family, and domestic partner healthcare, dental, vision, and life insurance plans.

Secure Your Future - Build long-term financial security through pension plans and retirement savings accounts designed for eligible employees.

Time Off & Work-Life Balance

Generous Time Away - Recharge with substantial paid time off and comprehensive holiday schedules that support your personal and family commitments.

Holistic Support Services - Access our dedicated Work Life Services team and Office of the Chaplains unit for personal guidance and support when you need it most.

Professional Growth & Development

Learning & Development Program - Advance your career through structured professional development opportunities, skills training, and leadership programs tailored to support your growth within the organization.

Educational Investment - Pursue your career goals with in-house training and professional development, tuition reimbursement support, and partnerships with educational institutions.

Employee Experience & Community

Employee Assistance Programs - Comprehensive support services to help you navigate life's challenges with confidence and resources.

Discounts & Perks - Take advantage of MTA employee discount programs offering savings on products and services.

Connect & Belong - Join our vibrant Employee Resource Groups to build meaningful connections, share experiences, and contribute to an inclusive workplace culture.

How to Apply

For Internal Applicants: Log in to the My MTA Portal, click on the My Job Search tile, select the Careers link, search for the desired position, click Apply, and follow the on-screen instructions.

For External Applicants: Visit www.mta.info, click the "Careers" link located in the footer under the "The MTA" section, then click on "See All Open MTA Positions". Search for the desired position, click Apply, and follow the instructions.

Additional Information:

Final salary is determined by experience, skill set, and alignment with compensation practices. The posted range reflects expected compensation and may be updated as market or business needs evolve.

To be eligible for consideration for a new role, current MTA employees must complete at least one year of service in their current role prior to applying. Additionally, eligibility to interview is contingent upon maintaining a satisfactory record of job performance, attendance, and disciplinary conduct.

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").