Qualifications

• Minimum of eight years of relevant experience with a focus on innovation strategy and execution.
• At least three years in a supervisory role is preferred.
• Undergraduate degree required; graduate degree preferred as an asset.
• Experience in leading cross-functional teams.
• Proficient in both qualitative and quantitative analysis techniques.

Responsibilities

• Hires and evaluates team members, providing necessary training and guidance.
• Oversees management activities for one strategic or multiple digital products.
• Collaborates with cross-functional teams to enhance client experiences through best practices.
• Coaches digital product teams on messaging and customer outreach strategies.
• Facilitates business support, ensuring consistent approaches to client propositions.
• Leads planning and implementation of new products, defining market features and requirements.
• Employs various analysis techniques for continuous improvement of user experience.
• Contributes to business planning and departmental priorities while supporting additional initiatives.

Benefits

• Collaborative work environment across various divisions.
• Opportunities for mentorship and professional development.
• Access to comprehensive tools for product management.
• Participation in strategic initiatives that influence the client experience.