DocGo Inc.

Senior Manager, People Technology - Workday

DocGo Inc.$125K — $135K *
US-AnywhereRemote in United States
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in HRIS or People Technology, with 2–3 years in a leadership role.
  • Hands-on expertise in Workday configuration including HCM and Absence.
  • Experience managing HRIS teams and service delivery models.
  • Proven background in system integrations, collaborating with IT.
  • Strong understanding of data governance and compliance in HR systems.
  • Ability to troubleshoot complex system issues effectively.
  • Excellent communication and stakeholder management.

Responsibilities

  • Own Workday & HR Technology Operations, optimizing and managing daily functions.
  • Lead HRIS Team & Service Delivery, ensuring quality resolutions for inquiries.
  • Oversee System Configuration & Optimization to align with organizational needs.
  • Lead Integration & Technical Management alongside IT for reliable data interchange.
  • Ensure Data Integrity & Governance through audits and compliance practices.
  • Support end users with advanced technical solutions and training resources.
  • Manage System Upgrades & Continuous Improvement in collaboration with vendors.
  • Communicate and partner with key stakeholders to align initiatives.

Benefits

  • Medical, Dental, and Vision insurance with company contribution.
  • Paid Time Off for work-life balance.
  • 401k retirement plan for financial security.
Full Job Description

Job Title: Senior Manager, People Technology

Location: Remote

Employment Type: Full – time

Annual Salary Range: $125,000 - $135,000

Benefits: Medical, Dental, and Vision (with company contribution), Paid Time Off, 401k

Position Summary:
The Senior Manager, People Technology serves as the technical and operational leader for the organization’s People systems, with primary ownership of Workday and supporting HR technologies. This role is responsible for system configuration, integrations, data integrity, and service delivery, while leading the HRIS team and ensuring a high-performing, scalable People technology environment that supports business operations and employee experience.

Key Responsibilities:

  • Own Workday & HR Technology Operations: Serve as the product owner for Workday (HCM, Absence, Talent, Advanced Compensation) and supporting systems, driving system optimization, enhancements, and day-to-day operations.
  • Lead HRIS Team & Service Delivery: Manage and develop the HRIS team and People support function, ensuring high-quality, timely resolution of system and employee inquiries through a centralized service model.
  • System Configuration & Optimization: Oversee system configuration, business process design, and enhancements to ensure alignment with organizational needs, compliance requirements, and best practices.
  • Integration & Technical Management: Lead the design, implementation, and maintenance of integrations between Workday and other platforms, partnering closely with IT to ensure data accuracy and system reliability.
  • Data Integrity & Governance: Ensure accuracy and integrity of People data through audits, controls, and governance frameworks; partner cross-functionally to maintain compliant and reliable data practices.
  • End-User Support & Training: Provide advanced technical support to People teams and business leaders, while developing training materials, documentation, and self-service resources to enhance system adoption.
  • System Upgrades & Continuous Improvement: Manage system releases, updates, and enhancements in partnership with vendors, ensuring minimal disruption and continuous improvement of capabilities.
  • Stakeholder Partnership & Communication: Collaborate with People, Finance, IT, and Operations leaders to gather requirements, prioritize initiatives, and communicate system updates and impacts.
  • Team Leadership & Development: Lead hiring, coaching, and performance management of direct reports, fostering a high-performing, solutions-oriented team.

Qualifications & Requirements

  • 7+ years of experience in HRIS, People Technology, or related functions, with at least 2–3 years in a leadership role.
  • Strong hands-on expertise in Workday configuration (HCM, Absence, Business Processes, Reporting; Compensation/Talent preferred).
  • Experience managing HRIS teams and service delivery models (ticketing systems, shared services, etc.).
  • Proven experience with system integrations and working cross-functionally with IT.
  • Strong understanding of data governance, audits, and compliance within HR systems.
  • Ability to troubleshoot complex system issues and drive resolution independently.
  • Strong project management and prioritization skills in a fast-paced environment.
  • Excellent communication and stakeholder management skills.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.  As the nature of business demands change so, too, may the essential functions of the position.

About DocGo Inc.

DocGo is a healthcare technology company that provides telemedicine and telehealth services. The company's platform allows patients to connect with healthcare providers remotely, enabling them to receive medical care from the comfort of their own homes. DocGo's services are designed to improve access to healthcare, reduce costs, and increase patient satisfaction. The company was founded in 2019 and is headquartered in Wilmington, Delaware.
Learn more about DocGo Inc.
Size
50 employees
Market Cap
$664.5 million
Industry
NASDAQ

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