Scotiabank

Senior Manager, Operational Resilience

Scotiabank$110K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in business or equivalent
  • In-depth understanding of Global Wealth business unit operations and risks
  • Experience in quality assurance processes
  • Regulatory experience preferred in compliance, audit, operational risk, and legal
  • Experience in project management and regulatory reforms
  • Proficient in data analytics and reporting, with Power BI being a plus
  • Strong skills in Excel, PowerPoint, Word, and Visio
  • Excellent communication skills for report writing and presentations
  • Proven relationship-building abilities with stakeholders
  • Strong time management skills and ability to meet deadlines
  • Leadership and project management experience
  • Problem-solving and analytic skills with a curious mindset

Responsibilities

  • Facilitate collaboration across teams to develop the Wealth Management operational resilience program
  • Design and advise on control policies and procedures for new wealth management initiatives
  • Assess and report on business continuity, disaster recovery, and risk management frameworks
  • Analyze monitoring data to identify operational gaps and trends
  • Build relationships with stakeholders to enhance risk framework and business effectiveness
  • Champion a customer-focused culture with integrated banking systems
  • Lead and report on operational resilience initiatives
  • Provide support to the Director in their absence

Benefits

  • Opportunities for professional development and career advancement
  • Collaborative and innovative work culture
  • Access to a broad network across the bank
  • Engagement in meaningful projects that enhance customer experience
  • Support for personal wellness and work-life balance
Full Job Description
Requisition ID: 269444

The Senior Manager, Operational Resilience will primarily focus on operational resilience, including governance and reporting, end to end operational process mappings, business continuity, incident management activities and Third-Party Risk Management processes and planning. They will ensure all activities follow governing regulations, internal policies, and procedures. The incumbent will be responsible for reporting and oversight for execution of the operational resilience program for Global Wealth Management (GWM), that will address the needs of the business to identify and ensure ongoing functionality of key Critical Business and Shared Services. The Senior Manager will provide governance and oversight to the operational resilience program and will develop solution roadmaps in collaboration with business and technology stakeholders.

Is this role right for you? In this role you will:
  • Facilitate and collaborate with cross functional teams to build out and execute on the project plan and stand up the Wealth Management operational resilience program
    Advise, review and design control and operational policies, procedures, and frameworks to manage risks of new wealth management initiatives, including new products and service offerings, technology platforms, investment tools, digital offerings, and applications
  • Assess, report and leverage workstreams for business continuity management, disaster recovery, crisis management, change management, technology and cyber risk management, third-party risk management and data risk management
  • Analyze data, alerts and results of monitoring assessments and inventories to identify potential gaps, patterns, and trends
  • Develop and foster relationships with stakeholders/control functions and business partners for the purposes of creating an integration risk framework and enhancing business line effectiveness
  • Champion a customer-focused culture and leverage broader Bank relationships, systems, and knowledge
  • Lead, analyze, consolidate, and report on operational resilience efforts as required
  • Provide back-up for Director in their absence


Do you have the skills that will enable you to succeed in this role? - We'd love to work with you if you have:
  • Undergraduate degree in business-related studies or equivalent
  • Deep understanding of Global Wealth business units (brokerages, asset management, estates and trust, private banking, mutual fund dealers, and International Wealth Management), including operational processes, regulatory obligations, and risk governance
  • Working experience and knowledge of quality assurance processes
  • Regulatory experience is an asset, including Compliance, Audit, Operational Risk, Third Party Risk, and Legal
  • Work experience in project management and/or regulatory reform initiatives
  • Working knowledge and expertise with data analytics and reporting, Power BI preferred
  • Advanced to Intermediate level: Excel, PowerPoint, Word, and Visio
  • Effective written and verbal communication skills to prepare reports, deliver presentations and effectively interact with GWM business units and other departments
  • Relationship building competencies to build/maintain productive relationships with key stakeholders and business unit partners
  • Self-starter with excellent time management skills and proven track record of meeting deliverables
  • Effective leadership and project management skills
  • Expert analytic and problem-solving capability
  • A curious mindset, are results-oriented, creative, and highly motivated


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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