Job DescriptionWhat is the opportunity?The Operational Resiliency individual at RBC Wealth Management Canada will support the Operational Resilience program. This individual will play a key role in identifying, assessing, and mitigating operational risks as well as ensuring the continuity of critical operations.
What will you do?- Lead the execution of the Wealth Management Canada Operational Resilience program, in line with applicable Policies, Standards and Procedures
- Identify opportunities for process improvement and create process improvement proposals
- Developing, enhancing and disseminating information on operational resilience processes, standards and initiatives.
- Develop & maintain strong relationships with Wealth Management Technology stakeholders to find opportunities to leverage and/or partner Disaster Recovery exercises, to minimize the impact on our Business and Operational stakeholders
- Monitoring and reporting on the compliance of critical operations, services and technology, in accordance with applicable Policies and Standards relating, but not limited to: Business Continuity Risk Management, Third Party Risk Management readiness, Operational Resilience and Incident & Crisis Management
- Developing processes to log issues/gaps resulting from test scenarios in the Enterprise Issue Management tool, partnering with Business and Operational stakeholders. Monitoring and reporting on the issues to ensure compliance to applicable Policy and/or Standard
What do you need to succeed?Must-have- 3-5 years of combined knowledge, skill, and background in any of operational risk, risk practices, business continuity
- Knowledge of Enterprise Business Continuity Risk Management, Incident & Crisis Management, Third Party Risk Management and Operational Resilience Standards and Policy
- Strong analytical skills, with the ability to assess risks, analyze data, and working with Sr. Management to make recommendations to support decision-making.
- Excellent written and verbal communication skills coupled with the ability to engage effectively across all levels of the organization.
- Proficiency with MS Office suite
Nice to Have- Knowledge of RBC WM Lines of Business: business products / services, processes / workflows.
- Process documentation, Business Architecture, Tabletop testing and/or Workshop facilitation experience.
- Knowledge of Riskonnect (or other BCM tools), Archer, EIM and Microsoft Office tools.
What's in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- Flexible work/life balance options.
- Opportunities to do challenging work.
- Opportunities to take on progressively greater accountabilities.
- Access to a variety of job opportunities across business.
Job SkillsAvailability Management, Business Continuity and Disaster Recovery (BCDR), Business Oriented, Conflict Management, Critical Thinking, Decision Making, Emerging Technologies, Operational Risks, Personal Initiative, Team Development
Additional Job DetailsAddress:180 WELLINGTON ST W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:WEALTH MANAGEMENT
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-08-04
Application Deadline:2026-08-21
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
