The TJX Companies

Senior Manager of Store Engineering

The TJX Companies • $131K — $170K *
Framingham, MA 01702In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Industrial Engineering, Finance, Business Administration, or a related field.
  • 5+ years of experience in a relevant field such as Industrial Engineering or Retail Operations.
  • Experience leading teams in dynamic environments with a focus on training and development.
  • Proven ability to influence stakeholders and implement operational improvements.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills across multiple organizational levels.
  • Lean Six Sigma certification or demonstrated continuous improvement experience.

Responsibilities

  • Lead and develop a team of Field Engineers to execute engineering initiatives.
  • Oversee field engineering activities, including assessments and operational audits.
  • Partner with field leadership to identify performance opportunities and develop solutions.
  • Lead complex implementations of operational improvement projects consistent with company standards.
  • Promote Lean and Six Sigma methodologies to enhance process efficiencies.
  • Design and implement strategies for optimization of store operations and workforce management.
  • Analyze supply chain processes to recommend improvements for productivity and efficiency.

Benefits

  • Associate discount
  • 401(k) match
  • Medical/dental/vision coverage
  • Employee Assistance Program (EAP)
  • Paid holidays, vacation, and sick leave
  • Tuition reimbursement
  • Incentive programs for management roles
Full Job Description
Job Description:

Industrial Engineering Senior Manager

The Senior Manager of Store Engineering leads a team of Field Engineers responsible for identifying, developing, and implementing strategies that improve productivity, optimize labor standards, increase operational capacity, simplify associate workloads, and enhance store processes while maintaining safe and efficient store operations.

This role partners closely with field leadership and Home Office Store Engineering to identify opportunities, prioritize initiatives, and drive operational excellence. Success in this position requires strong leadership, communication, influence, and collaboration skills to deliver sustainable business results across the store organization.

Major Areas of Responsibility

Leadership & Field Engineering Support
  • Lead and develop a team of Field Engineers, providing direction, coaching, and support to ensure successful execution of engineering initiatives.
  • Oversee field engineering activities, including operational assessments, audits, pilot testing, implementation support, and continuous improvement efforts.
  • Partner with field leadership to gather operational insights, identify opportunities, and develop solutions that improve store performance.
  • Lead complex implementations and operational improvement projects while ensuring consistency with enterprise standards and objectives.
  • Promote and apply Lean, Six Sigma, and continuous improvement methodologies to drive process efficiencies and operational excellence.


Store Operations & Workforce Optimization
  • Design, analyze, develop, and implement solutions that improve store operations in areas including:
    • Backroom and office area layouts
    • Material handling processes and equipment
    • Best methods and motion economy
    • Service desk, front-end, and other support area layouts
    • Workforce management, staffing, and scheduling practices
    • Markdown execution processes and supporting tools or equipment
  • Develop, implement, and maintain engineering standards that support:
    • Staffing and scheduling analysis
    • Forecasted labor models
    • Labor allocation and optimization
    • Workforce management effectiveness
    • Return on investment (ROI) analysis


Process Improvement & Strategic Analysis
  • Analyze and recommend process improvements that optimize the Vendor-to-Distribution Center-to-Store supply chain network.
  • Identify opportunities to improve productivity, increase capacity, reduce workload complexity, and enhance overall operational effectiveness.
  • Evaluate current processes and recommend solutions that drive efficiency while maintaining service, safety, and execution standards.
  • Continuously review operational performance and develop engineering solutions that:
    • Minimize cycle time
    • Eliminate redundant activities
    • Improve labor productivity
    • Optimize workflow efficiency
    • Determine the most effective location and timing for floor-ready activities
  • Perform other duties and special projects as assigned.


Who We Are Looking For
  • Bachelor's degree in Industrial Engineering, Finance, Business Administration, or a related field.
  • 5+ years of experience in Industrial Engineering, Finance, Business Operations, Retail Operations, or a related discipline.
  • Prior experience leading teams in a dynamic, fast paced environment with a focus on associate training and development.
  • Demonstrated experience leading projects, influencing stakeholders, and implementing operational improvements.
  • Strong analytical, problem-solving, and decision-making skills.
  • Excellent communication and interpersonal skills, with the ability to build partnerships across multiple levels of the organization.
  • Strong understanding of business and operational processes and procedures.
  • Retail experience preferred.
  • Lean Six Sigma certification or demonstrated continuous improvement experience.
  • Experience with labor standards, workforce management, capacity planning, or operational engineering.
  • Ability to travel approximately 40-80% of the time.


Benefits include Associate discount; 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long-term disability; paid holidays/vacation /sick/bereavement/parental leave; EAP; incentive programs for management; auto/home insurance discounts; tuition reimbursement; scholarship program; adoption/surrogacy assistance; smoking cessation; child care/cell phone discounts; pet/legal insurance; credit union; referral bonuses. All benefits are subject to applicable plan or program terms (including eligibility terms) and may change from time to time. Contact your TJX representative for more information.

Address:
550 Cochituate Road

Location:
USA Home Office Framingham MA 550 Cochituate Rd

This position has a starting salary range of $131,100.00 to $170,400.00 per year. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. This position is eligible for an annual incentive as well as long-term incentives.

About The TJX Companies

The TJX Companies, Inc. is the leading off-price retailer of apparel and home fashions in the U.S. and worldwide, ranking No. 115 in the most recent Fortune 500 listings. With over $27 billion in revenues in 2013, more than 3,200 stores in six countries and over 190,000 Associates, they see themselves as a global, off-price value retailer. TJX operates four major divisions: The Marmaxx Group (T.J.Maxx and Marshalls) and HomeGoods in the U.S.; TJX Canada (Winners, HomeSense and Marshalls); and TJX Europe (TK Maxx and HomeSense). In December 2012, TJX acquired Sierra Trading Post, an off-price Internet retailer.

The TJX Companies Careers

Join the vibrant team at The TJX Companies, a leader in the retail industry, where your career growth and development are supported by a culture of diversity, innovation, and leadership. As the home of the world's largest off-price apparel and home fashions retailer, we offer unparalleled job opportunities that empower you to leverage your skills and drive forward with confidence in a dynamic employment landscape. Work You’ll Do At The TJX Companies, you’ll engage in work that matters. Join our community of passionate, curious, and creative team players who are dedicated to propelling the company forward through strategic innovation and robust leadership. Our team at TJX is committed to helping you explore vast opportunities, from entry-level positions to executive roles, ensuring that every step you take is geared towards professional growth and excellence. Transform Your Career Step into a role that harnesses your potential and pushes you to excel. The TJX Companies is not just about job opportunities; it's about building a meaningful career. Here, you will find a supportive network that values professional development and diversity training, helping you to enhance your skills and advance your career. Internship Programs Kickstart your career with The TJX Companies through our internship programs. These opportunities are designed for ambitious students looking to make a significant impact in the retail sector. Interns at TJX gain hands-on experience, valuable insights, and real-world skills that are crucial for future employment, all while being immersed in a culture that thrives on innovation and teamwork. Benefits and Culture Choose a career with The TJX Companies and enjoy a range of benefits that underscore our commitment to our employees' well-being and professional growth. Our inclusive culture fosters diversity, encouraging you to bring your unique perspectives and ideas to the table. At TJX, you’ll find more than just employment; you’ll discover a place where you can grow personally and professionally, surrounded by leaders and peers who will help you thrive. Leadership and Development Prepare to be a leader at The TJX Companies, where we prioritize your leadership development as a critical part of your career journey. Through targeted training programs and access to mentoring and networking opportunities, we equip you with the tools to succeed. Our leadership framework supports your growth at every level and helps you navigate the complexities of the retail world with confidence. Join Our Team Explore the job opportunities at The TJX Companies today and find the position that matches your skills and passions. We are continuously hiring across various departments, looking for individuals who are driven, solution-oriented, and ready to contribute to our global success. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here at The TJX Companies. Personalize your experience by subscribing to our job alert emails, tailored to your career preferences and aspirations. Discover the rewarding career opportunities waiting for you at The TJX Companies. Whether you’re refining your resume, preparing for an interview, or seeking to enhance your professional skills, TJX is here to support you every step of the way. Join us and be part of a company that celebrates diversity, encourages innovation, and cultivates leaders.
Learn more about The TJX Companies
Size
340,000 employees
Market Cap
$90 billion
Industry
Retail & Consumer Goods
Net Income
$90.4 million
Founded
1987
5 Year Trend
+7.9%
Revenue
$32.1 billion
NASDAQ
TJX
* Ladders Estimates

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