Position OverviewDaisy Brand is seeking a Senior Manager of Infrastructure to lead and evolve our enterprise IT infrastructure function. This role is responsible for the strategy, reliability, security, and scalability of Daisy's infrastructure environment, supporting both corporate operations and manufacturing facilities.
This leader will balance long-term infrastructure strategy with hands-on technical leadership, ensuring systems are resilient, secure, and aligned with business growth. The ideal candidate is comfortable making architectural decisions, leading through complexity, and developing a high-performing team.
This position operates under a hybrid work model, requiring onsite presence Monday, Tuesday, and Thursday, with Wednesday and Friday designated as remote workdays. While this schedule is typical, team or business needs may require additional onsite days.
Responsibilities Infrastructure Strategy & Leadership
- Lead, mentor, and develop a team of infrastructure professionals, building strong technical capability, accountability, and succession.
- Own the infrastructure strategy and roadmap, aligning technology decisions with business priorities, risk tolerance, and future growth.
- Oversee the design, implementation, and ongoing support of network, server, and cloud infrastructure.
- Champion IT Service Management best practices, including incident, problem, and change management
- Participate in major implementations, upgrades, and modernization initiatives.
Collaboration & Support
- Partner with IT and business leadership to translate operational needs into scalable, secure infrastructure solutions
- Act as the escalation point for complex incidents, outages, and root-cause analysis.
- Drive continuous improvement in infrastructure reliability, security, monitoring, and service delivery.
Vendor & Financial Management
- Manage infrastructure budgets, vendor relationships, and licensing to ensure cost-effective operations.
- Evaluate and select vendors; negotiate SLAs, contracts, and performance expectations.
This role may require additional responsibilities as needed to support team and business objectives.
QualificationsEducation and Experience
- Bachelor's degree in Information Technology, Computer Science, or a related technical field.
- 5+ years of experience leading IT infrastructure teams in a complex enterprise environment.
- Strong experience with Microsoft hybrid environment: AD, Entra, Azure, Intune, Exchange, etc.
- Demonstrated experience defining and executing infrastructure strategy, not just supporting it.
- Experience supporting manufacturing, distributed operations, or 24/7 environments strongly preferred.
Skills and Competencies
- Familiarity with best-of-breed hardware, applications and administrative tools (e.g., Rubrik, Palo Alto, Cisco, SolarWinds, HPE) strongly preferred.
- Proven ability to lead and develop both junior and senior technical staff.
- Strong communication skills with the ability to influence across technical and non-technical audiences.
- Strong business acumen with responsibility for budgets and vendor negotiations.
To support our employees and their families, Daisy Brand offers a people-first benefits package that includes:
- A no deductible, $0premium option for employee only medical coverage
- Access to virtual healthcare and wellness programs
- A 401(k) program with company match, plus weekly safe harbor and annual profit-sharing contributions
- Company paid short and long-term disability coverage and 2x annual salary in life and AD&D insurance
- Four weeks of paid time off, plus 20 hours of floating holidays in your first full year of employment
- Annual rollover and payout options for any unused paid time off
- Paid time for volunteering and community involvement
- Tuition reimbursement and ongoing professional development opportunities
- Fitness and wellness incentives
Daisy Brand is a nicotine-free company.
