JOB DESCRIPTION

Title: Senior Manager, Marketing Operations

Department: 403-Pro Marketing

Reports To: Chief Marketing Officer (CMO)

FLSA Status: Exempt

Location: Remote (NY preferred) with potential travel for key governance meetings

Job Summary

The Senior Manager, Marketing Operations is responsible for building and optimizing the operational

foundation that powers League One Volleyball's marketing organization. This role will lead the strategy,

systems, processes, analytics, and cross-functional collaboration that enable effective marketing execution

across LOVB Pro, its ten professional teams, and the broader LOVB ecosystem of clubs, athletes, and

families.

Reporting to the CMO of Marketing, this individual will develop scalable marketing operations, oversee the

marketing technology stack, establish performance measurement frameworks, and drive continuous

process improvement. The ideal candidate is highly analytical, organized, collaborative, and passionate

about using data and technology to improve marketing performance and business outcomes.

Essential Duties & Responsibilities:
• Lead the development and execution of LOVB's marketing operations strategy, including

processes, systems, governance, and best practices.
• Define and manage cross-functional marketing operating models that support collaboration across

Pro, Club, Commercial, Digital, MediaCo, and other internal stakeholders.
• Oversee the day-to-day operations of the marketing organization, including project management,

workflow optimization, budgeting support, resource allocation, and prioritization.
• Own marketing performance reporting by developing dashboards, tracking campaign effectiveness,

analyzing results, and providing actionable recommendations.
• Lead strategic analyses surrounding league tentpole events, integrated campaigns, fan acquisition

initiatives, and customer engagement programs.
• Evaluate, implement, and optimize marketing technology platforms, tools, and integrations that

improve operational efficiency and campaign effectiveness.
• Partner with Marketing leadership to identify operational challenges and opportunities throughout the

customer journey and recommend scalable solutions.
• Collaborate with the Marketing team to optimize e-commerce performance, customer acquisition,

conversion, and retention strategies.
• Analyze consumer behavior, market trends, campaign performance, and competitive insights to

identify opportunities for growth and increased market share.
• Develop standardized processes, documentation, and workflows that improve consistency,

efficiency, and execution across the marketing organization.
• Support campaign planning and execution by ensuring timelines, dependencies, resources, and

deliverables remain on track.
• Foster a culture of continuous improvement through data-driven decision making, experimentation,

and operational excellence.

Required Skills/Abilities:
• Strong analytical and problem-solving skills with the ability to translate data into actionable business

insights.
• Excellent project management and organizational skills with the ability to manage multiple priorities

simultaneously.
• Demonstrated experience building and improving operational processes and scalable workflows.
• Strong understanding of marketing analytics, customer journey measurement, attribution, and

campaign performance reporting.
• Experience working with marketing technology platforms, marketing automation tools, and analytics

platforms.
• Ability to collaborate effectively across multiple departments and influence stakeholders at various

levels of the organization.
• Exceptional written, verbal, and presentation communication skills.
• Strong attention to detail with excellent follow-through and execution.
• Ability to thrive in a fast-paced, evolving startup or high-growth environment.
• Comfortable making data-driven decisions amid changing priorities and ambiguity.
• Proficiency in Google Workspace, particularly Google Sheets and presentation software.
• Experience creating executive-level reports, dashboards, and performance summaries.

Education and Experience:
• Bachelor's degree in Marketing, Business, Communications, Analytics, or a related field
• 5+ years of experience in marketing operations, marketing strategy, growth marketing, or a related

field.
• Demonstrated experience managing cross-functional marketing initiatives from planning through

execution.
• Strong passion for marketing analytics, operational excellence, process improvement, and data-

driven decision making.
• Some experience with understanding marketing technology platforms (CRM, marketing automation,

analytics, CMS, project management tools, etc.).
• Some experience supporting e-commerce initiatives, customer acquisition campaigns, or digital

marketing optimization.
• Familiarity with digital asset management or athlete content distribution platforms (e.g., ScorePlay,

Greenfly, Bynder, Brandfolder, etc.).
• Experience in professional sports, entertainment, consumer brands, or high-growth startups is

preferred.

Work Environment & Physical Requirements:
• Ability to operate a computer and use a keyboard, mouse, and video conferencing tools
• Ability to clearly communicate via video, phone, and written channels
• Occasional travel required for league events

About LOVB Pro

League One Volleyball (LOVB, pronounced "love") is a first-of-its-kind professional sports platform re-

imagining the future of volleyball in the United States. LOVB is one holistic ecosystem - from youth to

pro to life - built to support athletes at every stage of their journey while strengthening communities and

elevating the sport nationally. LOVB Pro brings the world's best players home to compete in front of passionate, local fan bases, while remaining deeply connected to the grassroots club network that fuels long-term athlete development,

fandom, and sustainability.