DOCS Health

Senior Manager, IT Risk & Compliance

DOCS Health$123K — $164K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Security, Cybersecurity, or related field.
  • 9+ years in Information Security, Risk, Compliance, or IT Audit.
  • 5+ years of experience in people leadership and team development.
  • Hands-on experience with compliance programs like PCI DSS, HIPAA, or SOX.
  • Ability to develop metrics and dashboards to track risk posture.

Responsibilities

  • Lead and execute security compliance programs with accountability for lifecycle management.
  • Own and manage the PCI DSS compliance program from end to end.
  • Oversee a technical resiliency program focused on critical systems and recovery needs.
  • Enhance third-party risk management via vendor assessments and automation.
  • Drive a security awareness program to improve organizational resilience.
  • Manage external assessments and regulatory engagements with a focus on effective controls.
  • Own cyber risk management processes, maintaining centralized risk information.

Benefits

  • Full Medical, Dental, and Vision benefits with a Wellness Program.
  • 401(k) Match Retirement Savings Plan.
  • Paid Time Off (PTO) and Floating Holidays.
  • Volunteer Time Off (VTO).
  • Educational Assistance Program.
  • Full Paid Parental and Adoption Leave.
  • Employee Assistance Program (LifeWorks).
  • Patterson Perks Program.
Full Job Description
The Senior Manager, IT Risk & Compliance, provides strategic leadership and hands on execution to strengthen and mature Patterson's risk, compliance, and governance programs. This role is accountable for delivering measurable outcomes that protect the confidentiality, integrity, and availability of Patterson's information assets while enabling business objectives. The successful candidate combines deep expertise in risk and compliance with a proven ability to execute, driving initiatives from strategy through implementation and operational adoption. This leader anticipates challenges, removes obstacles, and drives accountability for results while coaching and developing a high performing team that consistently delivers outcomes, embraces ownership, collaborates effectively, and continuously improves how work gets done across the organization. This is a hybrid position based at Patterson's headquarters in Mendota Heights, Minnesota, requiring at least two days per week on site, with remote work available on the remaining days as business needs allow. Essential Functions To perform this job successfully, an employee must be able to perform each essential function satisfactorily, with or without reasonable accommodation. To request reasonable accommodation, notify Human Resources or the manager who oversees the position. - Lead and execute the organization's security compliance programs, owning the full lifecycle of control design, implementation, operation, and continuous improvement. Ensure sustainable risk reduction, regulatory compliance, and audit readiness by establishing clear accountability, driving disciplined execution, and resolving issues with urgency. - Own the enterprise Payment Card Industry Data Security Standard (PCI DSS) compliance program from end to end, including scope management, cardholder data flows, control governance, assessments, remediation, and ongoing compliance. Partners across business and technology teams to drive accountability, close gaps, and deliver measurable outcomes. - Lead the technical resiliency program by identifying critical systems and recovery requirements, validating disaster recovery objectives, conducting and documenting risk reviews and recovery exercises, and driving remediation activities to strengthen technical resilience. - Execute and continuously enhance the third-party risk management program by leading vendor security assessments, evaluating control effectiveness, prioritizing remediation, and leveraging automation and AI driven capabilities to improve efficiency, scalability, and risk visibility. - Drive a high impact security awareness program through targeted education, phishing simulations, employee risk analysis, and measurable interventions that strengthen security culture and improve organizational resilience. - Lead external assessments and regulatory engagements by partnering with control owners, Internal Audit, and external assessors to demonstrate control effectiveness, coordinate audits, and ensure timely remediation across frameworks including HIPAA, PCI, SOX, and other applicable requirements. - Own enterprise cyber risk management processes, including risk assessments, exception governance, and approval workflows. Maintain executive dashboards and a centralized risk register that provide actionable insights into risk exposure, mitigation progress, and control performance to support informed decision making. - Serve as a trusted advisor and thought leader by building strong relationships with industry peers, regulatory bodies, and professional organizations. Translate emerging trends, regulatory developments, and leading practices into practical strategies that strengthen the organization's security and compliance posture. - Lead, coach, and develop a high performing security risk and compliance team by setting clear expectations, fostering accountability, removing barriers to execution, and building a culture focused on ownership, collaboration, continuous improvement, and results. Required Qualifications - Bachelor's degree in Information Security, Cybersecurity, Information Technology, Computer Science, Engineering, or a related field, or equivalent combination of education and relevant work experience. - Minimum of 9 years of experience in Information Security, Risk, Compliance, or IT Audit, including responsibility for enterprise risk or compliance programs. - Minimum of 5 years of people leadership experience with direct responsibility for hiring, coaching, performance management, and team development. - Hands on experience implementing and managing compliance programs aligned with one or more major regulatory frameworks, such as PCI DSS, HIPAA, or SOX. - Experience developing metrics, dashboards, and reporting that communicate risk posture, control effectiveness, and program performance to leadership. - Proven ability to lead cross functional initiatives, influence stakeholders, and drive accountability to achieve measurable business outcomes. - Excellent written and verbal communication skills with the ability to present technical concepts clearly to business and executive audiences. Preferred Qualifications - Experience administering or utilizing Governance, Risk, and Compliance (GRC) platforms such as ServiceNow GRC, Vanta, or similar solutions. - Strong working knowledge of cybersecurity frameworks and control standards, including NIST, ISO 27001, SOC 2, or similar frameworks. - Experience owning or leading an enterprise PCI DSS compliance program, including scoping, assessments, remediation, and interactions with Qualified Security Assessors (QSAs). - Experience leveraging automation, AI enabled capabilities, or workflow optimization to improve risk and compliance operations. What's In It For You: We provide competitive benefits, unique incentive programs and rewards for our eligible employees: - Full Medical, Dental, and Vision benefits and an integrated Wellness Program - 401(k) Match Retirement Savings Plan - Paid Time Off (PTO) - Holiday Pay & Floating Holidays - Volunteer Time Off (VTO) - Educational Assistance Program - Full Paid Parental and Adoption Leave - LifeWorks (Employee Assistance Program) - Patterson Perks Program The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $123,200.00 - $164,333.33

About DOCS Health

Dentrust Optimized Care Solutions provide direct and on-location health services through fixed-clinic settings, mobile treatment centers, telemedicine, portable deployment models, emergency response, case management, and a variety of comprehensive health, dental, and specialty care.

DOCS Health Careers

Joining DOCS Health presents an unparalleled opportunity to become part of a leading team of professionals dedicated to healthcare excellence. DOCS Health is renowned for its commitment to innovation, leadership in the medical field, and a culture that actively supports diversity and professional growth.

Explore Job Opportunities

DOCS Health offers a variety of job opportunities that cater to a range of skills and professional interests. Whether one is seeking a position in healthcare administration, patient care, or medical research, DOCS Health provides a platform where career aspirations turn into reality.

Internship Programs

For those at the beginning of their professional journey, DOCS Health’s internship programs offer a robust foundation in the healthcare industry. Interns gain invaluable experience, working alongside seasoned professionals and engaging in projects that enhance their skills and expand their understanding of the medical field.

Employment Benefits

Choosing a career at DOCS Health means access to outstanding benefits. The company is committed to the well-being of its team members, offering comprehensive health benefits, retirement plans, and generous paid time off. Additionally, employees enjoy continuous learning opportunities through professional development and diversity training programs.

Cultivating a Culture of Growth and Innovation

At DOCS Health, fostering a culture of growth and innovation is paramount. The company encourages its team to pursue innovation in every task and project. With a supportive network and access to cutting-edge technology, team members can explore new ideas and approaches, driving forward the standards of healthcare.

Leadership and Development

Leadership development is a cornerstone of DOCS Health’s commitment to its employees. Through targeted training and real-world application, employees enhance their leadership skills, preparing them for advanced roles within the company. This focus on leadership cultivates a team that is ready to meet challenges and excel in their careers.

Networking and Professional Development

Networking opportunities abound at DOCS Health, with numerous events and platforms that connect employees with industry leaders and peers. These interactions are vital for professional growth and innovation, offering insights and opportunities that are integral to career advancement.

Hiring Process

The hiring process at DOCS Health is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their skills and learn about the company’s values and expectations. Interested candidates should prepare their resume to reflect relevant experience and skills, tailored to the position they are applying for.

Join the DOCS Health Team

Explore the career pages and current job listings to find where skills and interests align with the needs of DOCS Health. Positions are available for those passionate about making a difference in healthcare and eager to join a team that values hard work and creativity.

Stay Connected with DOCS Health Careers

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