DOCS Health

CRM Architect - Salesforce

DOCS Health • $109K — $145K *
St. Paul, MN 55106In-Person
Enterprise Technology
5 - 7 years of experience
Reposted Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in MIS, computer science, or business management with a technical focus or equivalent experience
  • 5 years as a Salesforce Application Architect and/or System Architect (or equivalent experience)
  • Experience designing pre-sales solutions (Lead-to-Opportunity-to-Quote)
  • Revenue Cloud / CPQ architecture experience (Revenue Cloud Advanced preferred)
  • Experience integrating business systems using iPaaS (Azure Integration Services, SAP Integration Suite, or Informatica IDMC)
  • Knowledge of data quality/MDM programs and data governance frameworks
  • Expertise guiding development teams on solution design and platform governance

Responsibilities

  • Own architecture decisions for the assigned domain and approve solution designs
  • Define and publish domain-specific guidelines, ensuring adherence
  • Oversee integration of domain solutions with enterprise systems and resolve conflicts
  • Design scalable architectures that align with growth projections
  • Collaborate with business leaders to align domain solutions with strategic objectives
  • Identify and manage risks at the domain level, proposing mitigation plans
  • Participate in cross-domain sessions with enterprise architects to align on architectures

Benefits

  • Full Medical, Dental, and Vision benefits
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO)
  • Holiday Pay & Floating Holidays
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • Employee Assistance Program (LifeWorks)
  • Patterson Perks Program
Full Job Description
The CRM Architect - Salesforce is responsible for leading architecture within a specific technology domain-such as data, cloud, security, or applications-while ensuring alignment with enterprise standards and strategic goals. This role defines domain-specific guidelines, oversees integration with enterprise systems, and designs scalable, secure, and high-performing solutions. The CRM Architect - Salesforce partners with business stakeholders to influence capability roadmaps and proactively manages risks within their domain. Acting as a subject matter expert, this role drives innovation and ensures domain architectures enable growth and efficiency.

Responsibilities:
  • Domain Ownership: Own architecture decisions for assigned domain; approve solution designs within domain; maintain domain roadmap.
  • Standards & Best Practices: Define and publish domain-specific guidelines; enforce adherence; review and approve exceptions.
  • Integration Oversight: Ensure domain solutions integrate with enterprise systems; validate interoperability; resolve integration conflicts.
  • Scalability & Performance: Design architectures that meet growth projections; monitor performance metrics; implement optimization strategies.
  • Stakeholder Collaboration: Engage business leaders to align domain solutions with strategic objectives; document trade-offs and decisions.
  • Risk Management: Identify domain-level risks; propose mitigation plans; track risk remediation progress.
  • Standards Adoption: Apply enterprise architecture standards, reference architectures, and reusable patterns in solution work; flag gaps or misalignment to senior architects. Assist in the creation and maintenance of architectural standards.
  • EA Collaboration: Participate in cross-domain working sessions with enterprise architects to understand current-state and target-state architectures.
  • Contribute to Roadmap Execution: Support the realization of enterprise roadmaps by ensuring designs and components follow approved direction.
  • Technology Lifecycle & Portfolio Rationalization: Identify modernization opportunities including managing technical debt and assist with transformations or retirements.
  • Comply with Company and department policies and standards; performs other duties as assigned


Additional Functions:
  • Own end-to-end Salesforce architecture and technical governance for Sales Cloud, Revenue Cloud Advanced, Data 360, and Mobile.
  • Lead discussions and integration initiatives in a highly integrated environment with applications such as: SAP, Informatica, Workday, and Microsoft Fabric.
  • Define the target-state architecture: data model, security model, automation strategy (Flow vs Apex), and extensibility patterns.
  • Establish platform standards: org strategy, environments, DevOps approach, branching/release model, test strategy, and documentation.
  • Ensure Revenue Cloud Advanced design is scalable (products/pricing strategy, approvals, guided selling, complex quoting performance considerations).
  • Partner with the Product Owner and stakeholders to translate business outcomes into architecture decisions and technical requirements.
  • Mentor Administrators and Developers; conduct design reviews; serve as the escalation point for complex technical issues.


Qualifications:
  • Bachelor's Degree in in MIS, computer science or business management with technical focus or equivalent education and/or experience
  • 5 years salesforce Application Architect and/or System Architect (or equivalent experience).
  • Proven experience designing pre-sales solutions (Lead-to-Opportunity-to-Quote), including approvals, document generation, and CPQ concepts.
  • Revenue Cloud / CPQ architecture experience (Revenue Cloud Advanced strongly preferred).
  • Experience in integrating mission critical business systems using iPaaS (Azure Integration Services, SAP Integration Suite, or Informatica IDMC).
  • Experience with data quality/MDM programs and data governance frameworks.
  • Experience guiding development teams on solution design, technical standards, best practices, and platform governance.


Preferred Qualifications:
  • Experience with Salesforce Service supporting organizations with contact centers and a field service organization preferred.


Preferred Certifications:
  • Salesforce Certified Administrator
  • Salesforce Certified Platform Developer I
  • Salesforce Certified Platform Developer II
  • Salesforce Certified JavaScript Developer
  • Salesforce Platform App Builder
  • Salesforce Certified Data Cloud Consultant
  • Salesforce Certified Application Architect
  • Salesforce Certified System Architect
  • Salesforce Certified Integration Architect


Knowledge, Skills & Abilities:
  • Strong analytical and problem-solving skills for evaluating technology and business challenges.
  • Knowledge of evaluating emerging technologies and assessing their applicability to business strategy
  • Ability to work independently and collaboratively in a team environment
  • Effective communication and facilitation skills to drive alignment
  • Deep knowledge of the Salesforce platform, including core configuration, declarative automation, data model design, security architecture, and platform capabilities.
  • Flow architecture patterns; limits-aware automation (transactions, bulkification).
  • Strong analytical and problem-solving skills, with the ability to assess tradeoffs related to scalability, usability, cost, speed, and technical debt.
  • Ability to establish architectural standards, design principles, and governance processes that support long-term platform health and business growth.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO)
  • Holiday Pay & Floating Holidays
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • LifeWorks (Employee Assistance Program)
  • Patterson Perks Program


The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$109,100.00 - $145,433.33

About DOCS Health

Dentrust Optimized Care Solutions provide direct and on-location health services through fixed-clinic settings, mobile treatment centers, telemedicine, portable deployment models, emergency response, case management, and a variety of comprehensive health, dental, and specialty care.

DOCS Health Careers

Joining DOCS Health presents an unparalleled opportunity to become part of a leading team of professionals dedicated to healthcare excellence. DOCS Health is renowned for its commitment to innovation, leadership in the medical field, and a culture that actively supports diversity and professional growth.

Explore Job Opportunities

DOCS Health offers a variety of job opportunities that cater to a range of skills and professional interests. Whether one is seeking a position in healthcare administration, patient care, or medical research, DOCS Health provides a platform where career aspirations turn into reality.

Internship Programs

For those at the beginning of their professional journey, DOCS Health’s internship programs offer a robust foundation in the healthcare industry. Interns gain invaluable experience, working alongside seasoned professionals and engaging in projects that enhance their skills and expand their understanding of the medical field.

Employment Benefits

Choosing a career at DOCS Health means access to outstanding benefits. The company is committed to the well-being of its team members, offering comprehensive health benefits, retirement plans, and generous paid time off. Additionally, employees enjoy continuous learning opportunities through professional development and diversity training programs.

Cultivating a Culture of Growth and Innovation

At DOCS Health, fostering a culture of growth and innovation is paramount. The company encourages its team to pursue innovation in every task and project. With a supportive network and access to cutting-edge technology, team members can explore new ideas and approaches, driving forward the standards of healthcare.

Leadership and Development

Leadership development is a cornerstone of DOCS Health’s commitment to its employees. Through targeted training and real-world application, employees enhance their leadership skills, preparing them for advanced roles within the company. This focus on leadership cultivates a team that is ready to meet challenges and excel in their careers.

Networking and Professional Development

Networking opportunities abound at DOCS Health, with numerous events and platforms that connect employees with industry leaders and peers. These interactions are vital for professional growth and innovation, offering insights and opportunities that are integral to career advancement.

Hiring Process

The hiring process at DOCS Health is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their skills and learn about the company’s values and expectations. Interested candidates should prepare their resume to reflect relevant experience and skills, tailored to the position they are applying for.

Join the DOCS Health Team

Explore the career pages and current job listings to find where skills and interests align with the needs of DOCS Health. Positions are available for those passionate about making a difference in healthcare and eager to join a team that values hard work and creativity.

Stay Connected with DOCS Health Careers

Keep up to date with the latest from DOCS Health by following the careers blog. Gain insights from insiders, learn about new job openings, and get tips for your next interview or networking event.

Job Alert Emails

Personalize your subscription to receive job alerts and the latest news from DOCS Health. Tailored updates will keep potential candidates informed about new opportunities and developments within the company.

SEARCH DOCS HEALTH JOBS

READ CAREERS BLOG

Learn more about DOCS Health
Size
251 employees
Industry
Healthcare
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at DOCS Health

More Enterprise Technology Jobs

Find similar CRM Architect - Salesforce jobs:

NationwideSt. Paul, MN