DOCS Health

Director, Commercialization

DOCS Health • $157K — $209K *
San Francisco, CA 94112In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Marketing, IT, Engineering, or related field
  • 10 years experience in product management, commercialization, or related discipline
  • 5 years leadership or people management experience

Responsibilities

  • Lead commercialization strategy, ensuring timely transition from development to market
  • Define strategic plans for product delivery through market trend evaluation
  • Oversee product transition from development to release, ensuring operational support
  • Manage implementation initiatives, maintaining budget and contractual commitments
  • Establish and improve processes for client onboarding and data management
  • Coordinate cross-functional delivery of product and technology solutions
  • Track product performance and client satisfaction metrics for continuous improvement

Benefits

  • Full Medical, Dental, and Vision benefits
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO)
  • Holiday Pay & Floating Holidays
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • Employee Assistance Program
Full Job Description
The Director, Commercialization leads commercialization and product implementation strategy across product lines to ensure successful transition from development to market readiness and scalable delivery. This role partners cross-functionally to define product requirements, deliver solutions, and drive operational execution to maximize product performance and customer value.

Essential Functions
  • Lead end-to-end commercialization strategy and execution, ensuring transition of products from development through launch while meeting objectives and timelines
  • Define and drive short- and long-term strategic plans for commercialization and product delivery through evaluation of market trends, product viability, and operational business capabilities, ensuring accountability across functions
  • Oversee the transition of products from development to release, ensuring operational support structures, test tools, and product requirements are fully defined and implemented to ensure scalability, reliability, and customer satisfaction
  • Oversee implementation initiatives, establishing milestones, managing dependencies, and ensuring adherence to budget, scope, and contractual commitments
  • Establish and continuously improve implementation processes, policies, and standards related to client onboarding, system configuration, data management, and user adoption to drive efficiency and consistency
  • Direct cross-functional delivery of product and technology solutions, coordinating with IT, Product, R&D, Operations, and external partners to implement systems, tools, and processes that support product lifecycle management
  • Track product performance, client satisfaction, and adoption metrics, driving continuous improvement; establish systems to monitor KPIs, business results, and organizational health
  • Drive communications and create clear, aligned messaging for employees, customers, executives, investors, and the board, while supporting key forums-town halls, all hands, leadership updates, and change initiatives-to ensure consistency and reinforce business strategy
  • Lead high impact, cross functional initiatives by driving executive sponsored projects, removing organizational barriers to accelerate decisions, and developing a high performing implementation and commercialization team
  • Comply with Company and department policies and standards; performs other duties as assigned


People Management
  • Accountable for team staffing and managing direct reports to include development, performance management, goal setting, and other managerial duties
  • Ensures direct reports are aware of and follow ethical business practices and Company's Code of Conduct to maintain a supportive and productive working environment.


Minimum Requirements
  • Bachelor's Degree degree in Business, Marketing, Information Technology, Engineering, or related field or equivalent education and/or experience
  • 10 years experience in product management, commercialization, implementation, or related discipline
  • 5 years leadership or people management experience


Preferred Requirements
  • Experience leading commercialization in a technology, software, or product driven environment
  • Experience working in cross-functional environments spanning Product, IT, Operations, and Sales
  • Familiarity with product lifecycle management, system integrations, or enterprise software implementation
  • Experience driving process improvement and operational scaling initiatives


Skills and Abilities
  • Strong strategic thinking and execution skills, with the ability to translate business objectives into actionable commercialization plans and measurable outcomes
  • Advanced project and program management capabilities, including managing complex, cross-functional initiatives with competing priorities
  • Leadership and team development skills, with the ability to influence, coach, and drive performance through others
  • Strong collaboration and relationship-building skills, enabling effective partnership across technical and non-technical teams
  • Ability to analyze product performance, identify gaps, and implement data-driven improvements
  • Strong communication and stakeholder management skills, including the ability to present to and influence senior leadership
  • Technical aptitude and ability to understand systems architecture, integrations, and product development processes


Physical and Cognitive Demands
  • Communicate/Hearing Frequently
  • Communicate/Talking Frequently
  • Learn New Tasks or Concepts Frequently
  • Make Timely Decisions in the Context of a Workflow Frequently
  • Complete Tasks Independently Constantly
  • Maintain Focus Constantly
  • Remember Processes & Procedures Constantly
  • Stationary Position (Seated) Constantly
  • Vision Constantly


Travel Requirements 20%

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:
  • Full Medical, Dental, and Vision benefits and an integrated Wellness Program
  • 401(k) Match Retirement Savings Plan
  • Paid Time Off (PTO)
  • Holiday Pay & Floating Holidays
  • Volunteer Time Off (VTO)
  • Educational Assistance Program
  • Full Paid Parental and Adoption Leave
  • LifeWorks (Employee Assistance Program)
  • Patterson Perks Program


The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills.

$157,300.00 - $209,833.33

About DOCS Health

Dentrust Optimized Care Solutions provide direct and on-location health services through fixed-clinic settings, mobile treatment centers, telemedicine, portable deployment models, emergency response, case management, and a variety of comprehensive health, dental, and specialty care.

DOCS Health Careers

Joining DOCS Health presents an unparalleled opportunity to become part of a leading team of professionals dedicated to healthcare excellence. DOCS Health is renowned for its commitment to innovation, leadership in the medical field, and a culture that actively supports diversity and professional growth.

Explore Job Opportunities

DOCS Health offers a variety of job opportunities that cater to a range of skills and professional interests. Whether one is seeking a position in healthcare administration, patient care, or medical research, DOCS Health provides a platform where career aspirations turn into reality.

Internship Programs

For those at the beginning of their professional journey, DOCS Health’s internship programs offer a robust foundation in the healthcare industry. Interns gain invaluable experience, working alongside seasoned professionals and engaging in projects that enhance their skills and expand their understanding of the medical field.

Employment Benefits

Choosing a career at DOCS Health means access to outstanding benefits. The company is committed to the well-being of its team members, offering comprehensive health benefits, retirement plans, and generous paid time off. Additionally, employees enjoy continuous learning opportunities through professional development and diversity training programs.

Cultivating a Culture of Growth and Innovation

At DOCS Health, fostering a culture of growth and innovation is paramount. The company encourages its team to pursue innovation in every task and project. With a supportive network and access to cutting-edge technology, team members can explore new ideas and approaches, driving forward the standards of healthcare.

Leadership and Development

Leadership development is a cornerstone of DOCS Health’s commitment to its employees. Through targeted training and real-world application, employees enhance their leadership skills, preparing them for advanced roles within the company. This focus on leadership cultivates a team that is ready to meet challenges and excel in their careers.

Networking and Professional Development

Networking opportunities abound at DOCS Health, with numerous events and platforms that connect employees with industry leaders and peers. These interactions are vital for professional growth and innovation, offering insights and opportunities that are integral to career advancement.

Hiring Process

The hiring process at DOCS Health is designed to be transparent and engaging. Candidates can expect a thorough interview process where they can showcase their skills and learn about the company’s values and expectations. Interested candidates should prepare their resume to reflect relevant experience and skills, tailored to the position they are applying for.

Join the DOCS Health Team

Explore the career pages and current job listings to find where skills and interests align with the needs of DOCS Health. Positions are available for those passionate about making a difference in healthcare and eager to join a team that values hard work and creativity.

Stay Connected with DOCS Health Careers

Keep up to date with the latest from DOCS Health by following the careers blog. Gain insights from insiders, learn about new job openings, and get tips for your next interview or networking event.

Job Alert Emails

Personalize your subscription to receive job alerts and the latest news from DOCS Health. Tailored updates will keep potential candidates informed about new opportunities and developments within the company.

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Learn more about DOCS Health
Size
251 employees
Industry
Healthcare
* Ladders Estimates

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