American Express

Senior Manager- Internal Fraud Rules Development

American Express • $120K — $150K *
Charlotte, NC 28269In-Person
Finance & Insurance
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Risk Management, Data Analytics, or related field required; Master's preferred.
  • 7+ years of experience in fraud risk management, rules strategy, or analytics, preferably in financial services or payments.
  • Proven success in designing and managing fraud detection rules in complex environments.
  • Experience managing or mentoring analysts preferred.
  • Strong proficiency in data analysis and rule design using tools such as SQL, SAS, or Python.
  • Solid understanding of fraud typologies, internal control frameworks, and insider threat detection methods.
  • Strategic thinker with strong execution discipline and attention to detail.

Responsibilities

  • Lead the design, development, testing, and implementation of internal fraud detection rules.
  • Collaborate with analytics peers to develop and monitor internal fraud rules.
  • Translate fraud typologies, control gaps, and behaviors into detection logic.
  • Partner with the analytics team to integrate model outputs into rules.
  • Monitor rule performance, identify tuning opportunities, and drive improvements.
  • Ensure rules comply with enterprise governance and documentation standards.
  • Stay updated on internal fraud trends and detection technologies.

Benefits

  • Opportunity to work with a leading financial services organization.
  • Collaborative work environment across multiple departments.
  • Access to professional development resources and mentoring opportunities.
  • Engage in innovative projects with cutting-edge fraud technologies.
  • Contribute to the strategic direction of the Internal Fraud Center of Excellence.
Full Job Description
Job Description

The Senior Manager, Internal Fraud Rules Development plays a key role within American Express's 1LOD Internal Fraud Center of Excellence (COE), responsible for designing, implementing, and optimizing rules that detect and prevent internal fraud.

Reporting to the Vice President of Detection, Reporting, and QA for Internal Fraud, this role develops fraud detection rules, ensuring high performance, strong governance, and alignment with enterprise risk objectives. The Senior Manager will collaborate closely with partners across Fraud Analytics, Investigations, Technology, and Operational Risk to maintain proactive and effective defenses against internal fraud.

Responsibilities

  • Lead the design, development, testing, and implementation of rules to detect internal fraud activity across American Express business units and systems.
  • Collaborate with risk identification and detection analytics peers to develop internal fraud rules, including production deployment and monitoring.
  • Translate internal fraud typologies, control gaps, and behavioral patterns into actionable detection logic.
  • Partner with the Internal Fraud Analytics team to incorporate model outputs, risk indicators, and anomaly detection insights into rules.
  • Monitor rule performance, identify tuning opportunities, and drive continuous improvement to maximize precision and minimize false positives.
  • Ensure all rules adhere to enterprise governance, documentation, and control standards.
  • Maintain audit-ready records of rule design, performance metrics, and business justification.
  • Implement, test, and maintain rules within fraud detection platforms.
  • Work closely with peer teams across Fraud Risk Identification, Detection Analytics, and 2LOD Risk to ensure holistic internal fraud coverage, validate rules effectiveness and adapt to emerging risks.
  • Stay current on emerging internal fraud trends, detection technologies, and rules engine capabilities.
  • Identify opportunities to enhance automation and efficiency in rule management processes.
  • Contribute to the evolution of the Internal Fraud COE's strategy by sharing insights, best practices, and innovation ideas.


Qualifications

  • Bachelor's degree in Business, Risk Management, Data Analytics, or related field required; Master's preferred.
  • 7+ years of experience in fraud risk management, rules strategy, or analytics - preferably within financial services or payments.
  • Demonstrated success designing and managing fraud detection rules in a complex operational or digital environment.
  • Experience managing or mentoring analysts preferred. - Strong proficiency in data analysis and rule design using tools such as SQL, SAS, or Python.
  • Familiarity with rule management platforms, decision engines, and case management systems.
  • Solid understanding of fraud typologies, internal control frameworks, and insider threat detection methods.
  • Ability to synthesize large datasets into clear, actionable detection logic.
  • Knowledge of fraud data environments and production rule deployment processes.
  • Strategic thinker with strong execution discipline and attention to detail.
  • Collaborative partner who builds strong relationships across analytical, risk, and technology functions.
  • Skilled communicator who can translate technical concepts into business context for senior stakeholders.
  • Demonstrated ability to balance operational efficiency with risk mitigation effectiveness.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

GUARDIAN

About American Express

Amex provides industrial services to the coatings and linings sector, providing support for commercial, industrial, and maritime projects such as petrochemical, power, and water treatment industries. They offer painting services for steel structures, storage tank linings and coatings, pipelines, floors, and marine vessels such as ships, tugboats, and barges.

American Express Careers

Join the vibrant team at American Express, a global leader in financial services, and be part of a company that values innovation, leadership, and diversity. At American Express, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that is committed to excellence and inclusive growth. Work You’ll Do At American Express, we are dedicated to helping our employees reach their full potential. With a variety of career paths available in areas such as technology, marketing, finance, and customer service, American Express is the perfect place to advance your career. Our team is composed of highly skilled professionals who thrive on innovation and collaboration. Join our team and contribute to a company known for its prestigious history of leadership in the credit card industry. Engage in meaningful work that makes a real impact on our global scale business operations. American Express Leadership and Development Programs We believe in nurturing the leadership skills of our employees with extensive training programs and leadership development opportunities. Our commitment to professional growth is evident in our comprehensive benefits package that supports both personal and professional development. Internship Opportunities Start your career with an internship at American Express and gain valuable industry experience. Our internships offer a chance to develop skills, work on challenging projects, and learn from leaders in the industry. Interns at American Express are considered integral members of the team and are given responsibilities that provide a real insight into their future career paths. Diversity and Inclusion At American Express, diversity and inclusion are at the core of our company culture. We are committed to building a diverse workforce and inclusive environment where every employee feels valued and inspired. We offer diversity training programs that empower our employees to thrive and lead in a global marketplace. Networking and Innovation Our employees enjoy unparalleled opportunities for networking and personal growth through our global connections and innovative projects. American Express encourages a culture of innovation that helps propel our company and your career forward. Career Benefits and Growth American Express is dedicated to the growth of its employees. We offer competitive benefits, including health, retirement plans, and family leave, ensuring that our team members have the support they need to succeed both at work and in their personal lives. Join Our Team Explore the job opportunities and open positions at American Express. We are continuously hiring talented individuals who are passionate about their careers and interested in working for a company that offers a dynamic and supportive environment. Stay Connected Keep up to date with the latest from American Express Careers by following our career blog and signing up for job alert emails. Tailor your subscription to receive updates that match your skills and interests. Discover the exciting and rewarding career opportunities that await at American Express. SEARCH AMERICAN EXPRESS JOBS Whether you are looking for a full-time position, an internship, or a leadership opportunity, American Express offers a path to a rewarding career. Join us and make a difference with your passion, creativity, and drive.
Learn more about American Express
Size
64,000 employees
Market Cap
$108.1 billion
Industry
Finance & Insurance
Net Income
$3.1 billion
Founded
1850
5 Year Trend
+3.5%
Revenue
$37 billion
NASDAQ
AXP
* Ladders Estimates

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