Royal Bank of Canada

Senior Manager, Internal Audit, Personal Banking and Commercial Banking Operations

Royal Bank of Canada$110K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in auditing, compliance, or risk management, ideally in a large financial institution or Big Four firm.
  • Experience with Personal Banking and Commercial Banking Operations, understanding their associated risks.
  • In-depth knowledge of risk management and control concepts, with analytical capabilities to assess deviations.
  • Ability to swiftly evaluate risks linked to new services and processes, creating effective audit strategies.
  • Strong emotional intelligence and leadership skills for motivating team members in high-pressure environments.
  • Exceptional communication skills to engage with senior management and clearly convey complex issues.
  • Proven analytical and organizational skills, with critical thinking capabilities.

Responsibilities

  • Lead core assurance audits using a risk-based approach, from planning to reporting.
  • Develop audit programs to assess internal controls' design and effectiveness.
  • Manage a team of auditors, reviewing work for accuracy and coverage of key risks.
  • Draft audit findings and assist management in crafting actionable plans for identified deficiencies.
  • Contribute to quarterly Continuous Risk Monitoring and leverage data analytics for insights.
  • Participate in annual audit planning and risk assessment to identify assurance opportunities.
  • Stay informed on regulatory, industry, and financial trends affecting internal audits.
  • Proactively propose discussions around new challenges and innovative solutions.

Benefits

  • Comprehensive Total Rewards Program including bonuses and flexible benefits.
  • Supportive leaders focused on employee development through coaching.
  • Collaborative and dynamic work environment with a high-performing team.
  • Opportunities for professional growth and chances to innovate audit approaches.
  • Strong exposure to various business partners and stakeholders.
Full Job Description
Job Description

As a Senior Manager, Internal Audit, you will lead and execute audit engagements to assess the effectiveness of internal controls, risk management practices, and corporate governance processes, focusing on Personal Banking and Commercial Banking Operations, and exposure to Enterprise Operations and the Chief Operating Office (COO) Group, on an as required basis.

What will you do?
  • Using a risk-based approach, lead all aspects of core assurance audits including planning, execution and reporting, while adding value.
  • Develop and execute audit programs and procedures to assess design and operating effectiveness of controls. Manage assigned working papers and ensure the sufficiency and appropriateness of the evidence obtained to support the conclusion.
  • Manage a team of professional auditors assigned to the engagement and review audit work for sufficient scope, accuracy and alignment with Internal Audit methodology. Ensure adequate coverage of key risk areas to support an overall opinion on internal controls and risk management practices to Senior Management.
  • Draft audit issues and support management in developing robust action plans to address identified control deficiencies, as well as overall audit conclusions based on control strengths and weaknesses.
  • Actively contribute to development and execution of quarterly Continuous Risk Monitoring (CRM) for Shared Services and Personal Banking and Commercial Banking Operations and continuous assurance approaches leveraging data analytics/data visualization to produce risk and control insights for business partners and increase Audit's efficiency and effectiveness.
  • Contribute to the annual audit planning including auditable entities risk assessment process. Identify opportunities for Internal Audit to provide assurance or advisory services consistent with its role to evaluate and improve risk management, control, and governance processes.
  • Keep abreast of organizational, regulatory compliance, industry, product, strategic and financial changes and trends.
  • Proactively initiate discussions and solutions to new opportunities, challenges and approaches, and challenge status quo.
  • Build and maintain effective, positive, authentic and transparent working relationships within Audit, and key business stakeholders.


What do you need to succeed?

Must-have
  • 5+ years of relevant industry experience preferably in a large financial institution, Audit, Compliance, Risk Management functions, or the Big Four Consulting/Accounting firm.
  • Experience working within or auditing Personal Banking / Commercial Banking Operations and/or Credit and a good understanding of the risks associated with these services, products and processes.
  • Deep understanding of risk management, risk and control concepts, with ability to evaluate materiality and significance of deviations, as well as strength of management practices.
  • Ability to quickly understand the risks associated with new services, products and processes to formulate practical audit procedures.
  • Strong emotional intelligence: leadership skills to motivate and deliver in a team engagement environment; and ability to multitask, prioritize and adapt to a fast-changing environment.
  • Strong written and verbal communication and presentation skills, with experience interacting with Senior Management and Executives.
  • Excellent analytical, problem solving, time management and organizational skills and demonstrated critical thinking. Ability to clearly articulate complex matters into simple terms.


Nice-to-have
  • Post-graduate degree (e.g. MBA) or professional designation (e.g. CPA, CA).
  • Former knowledge and/or experience within Personal Banking and/or Commercial Banking lines of business at RBC (Credit Management Recoveries, Operational Risk, Credit Adjudication, Cards) or any Canadian financial institution.
  • Experience building, using and interpreting data extracts, data visualization and reporting (Tableau), and data analytics skills.
  • Team management experience.


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We operate collaboratively in an office environment where we are onsite 4 days per week. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, supportive, progressive, and high-performing team
  • Opportunities for growth, and opportunities to redefine audit approaches
  • Excellent exposure to communicate with various business partners and stakeholders


Job Skills
Adaptability, Auditing, Commercial Acumen, Communication, Detail-Oriented, Internal Controls, Interpersonal Relationship Management, Long Term Planning, Results-Oriented

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INTERNAL AUDIT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-09-09

Application Deadline:

2026-09-28
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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