Scotiabank

Senior Manager, Innovation & AI Countermeasures

Scotiabank • $110K — $130K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 7+ years of experience in fraud management, cybersecurity, or related disciplines.
  • Experience in designing and implementing fraud controls and detection capabilities.
  • Strong understanding of various fraud typologies and related tactics.
  • Familiarity with applied AI/ML techniques for fraud detection.
  • Ability to translate complex issues into practical business recommendations.
  • Experience collaborating with cross-functional teams including data, technology, and risk management.
  • Strong analytical and problem-solving skills with effective communication abilities.

Responsibilities

  • Lead the development of advanced fraud countermeasures against emerging cyber threats.
  • Translate threat intelligence and analytics into actionable mitigation strategies.
  • Design and pilot innovative controls and technologies to enhance fraud resilience.
  • Evaluate AI-enabled solutions for their application against fraud threats.
  • Collaborate with multiple departments to identify and recommended fraud controls.
  • Support the execution of a Fraud Threat Management innovation roadmap.
  • Analyze vendor technologies for applicability to the fraud landscape.

Benefits

  • Diverse opportunities for professional development.
  • Commitment to community impact for customers and employees.
  • Competitive rewards program with annual bonuses and flexible vacation.
  • Inclusive workplace culture fostering diversity and equity.
  • Accessibility and accommodations for all individuals.
Full Job Description
Requisition ID: 271213

As the Senior Manager, Innovation & AI Countermeasures, you will be responsible for identifying, assessing, designing, and advancing innovative fraud countermeasures that strengthen Scotiabank's ability to prevent, detect, contain, and disrupt emerging cyber-fraud threats, including AI-enabled threats. This role sits within Fraud Threat Management and translates intelligence, incident learnings, industry developments, and emerging technologies into practical, scalable fraud mitigation capabilities. Working closely with partners across Global Fraud Management, Technology, Digital, Cybersecurity, Data & Analytics, business lines, risk partners, and external solution providers, you will help advance new controls, tools, signals, operating models, and proof-of-concept initiatives that improve client protection and reduce fraud exposure across products, channels, and markets.

Is this role right for you? In this role you will:
  • Lead the identification, assessment, and development of advanced fraud countermeasures that respond to emerging cyber-fraud threats, evolving scam typologies, account-level attacks, phishing ecosystems, social engineering tactics, synthetic identity risks, and other relevant threat vectors.
  • Translate threat intelligence, incident findings, fraud analytics, industry insights, and external research into actionable opportunities to strengthen prevention, early detection, containment, disruption, and loss mitigation capabilities.
  • Design and advance innovation opportunities, proofs of concept, pilots, and business cases for new fraud controls, tools, technologies, and operating practices that improve Scotiabank's fraud resilience across products, channels, and markets.
  • Evaluate and pilot AI-enabled fraud countermeasures, including machine learning, LLMs, generative AI, and agentic AI, while monitoring the evolving intersection of AI as both a defensive capability and an emerging threat vector.
  • Work with Fraud Incident Management, Problem Management, Fraud Analytics, CIAM, Fraud Advisory, Fraud Governance, Technology, Digital, Cybersecurity Operations, Corporate Security, Legal, Privacy, and business line partners to identify control opportunities and recommend fit-for-purpose countermeasures.
  • Support the development and execution of a Fraud Threat Management innovation roadmap that prioritizes high-impact countermeasures aligned with the Bank's fraud strategy, risk appetite, client experience objectives, and operational capacity.
  • Assess fraud technology vendors, industry capabilities, and emerging tools to determine potential applicability to Scotiabank's threat environment, including behavioral analytics, device intelligence, entity resolution, graph analytics, machine learning, identity verification, scam intervention, and threat disruption.
  • Partner with data and analytics teams to identify new signals, patterns, rules, models, typologies, and detection opportunities that can improve early warning, prioritization, and response to emerging threats.
  • Produce clear, executive-ready materials, including briefing notes, decision papers, presentations, perspectives, explainers, and post-pilot summaries that articulate the threat context, recommended response, expected benefits, risks, dependencies, and implementation considerations.
  • Champion a high-performance environment and contribute to an inclusive work environment by fostering curiosity, collaboration, disciplined execution, and continuous learning.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:
  • 7+ years of experience in fraud management, cyber-fraud, financial crime, cybersecurity, fraud strategy, product risk, digital banking risk, fraud analytics, incident response, or a related discipline.
  • Demonstrated experience designing, implementing, assessing, or improving fraud controls, fraud detection capabilities, fraud prevention strategies, or technology-enabled risk mitigation solutions.
  • Strong understanding of fraud typologies, cyber-fraud threat actor tactics, account takeover, scams, phishing, mule networks, digital identity risk, authentication controls, payment fraud, and client protection strategies.
  • Experience with or strong interest in applied AI/ML for fraud detection, including anomaly detection, classification models, feature engineering, and emerging AI capabilities related to fraud prevention and threat intelligence.
  • Experience working with data, analytics, technology, product, operations, and risk partners to translate complex issues into practical business requirements and actionable recommendations.
  • Familiarity with fraud technologies and advanced countermeasure capabilities such as behavioral biometrics, device intelligence, entity link analysis, graph analytics, machine learning, anomaly detection, identity verification, authentication controls, case management, and threat intelligence tools.
  • Strong analytical, problem-solving, and critical thinking skills with the ability to assess emerging threats, identify root cause contributors, and recommend scalable mitigation strategies.
  • Strong written and verbal communication skills, including the ability to prepare executive-ready materials and translate complex technical or fraud risk concepts into clear, practical guidance.
  • Demonstrated ability to influence stakeholders without direct authority and build trusted relationships across business, technology, risk, and control functions.
  • Relevant certifications such as CFE, CISM, CISSP, CISA, GIAC AI Security Automation Engineer, GIAC Certified Incident Handler, ITIL, or other fraud, cybersecurity, risk, data, or vendor technology credentials are an asset.


What's in it for you?
  • A rewarding career path with diverse opportunities for professional development
  • An organization committed to making a difference in our communities - for you and our customers.
  • A competitive rewards program that includes an annual bonus, flexible vacation, personal and sick days, and comprehensive benefits that start on your first day.
  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employees to learn, grow, and participate through our various Employee Resource Groups (ERGs), which span diverse gender identities, ethnicities, races, ages, abilities, and veteran statuses.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences every individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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