Senior Manager, Hospitality

The National Football League

$115K — $140K *
Hospitality & Recreation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree
  • 10+ years of hospitality and operations experience
  • Skilled in contract negotiations for venue procurement
  • Focused experience in vendor management and menu selection
  • Proven ability to manage multiple projects under pressure
  • Strong organizational and presentation skills
  • Excellent writing and communication abilities

Responsibilities

  • Manage venue procurement and vendor management for hospitality events
  • Collaborate with the NFL Sponsorship team for partner events
  • Oversee budget and venue contracts for hospitality projects
  • Lead menu selection and food/beverage execution for events
  • Identify branding opportunities with NFL Creative for hospitality
  • Provide direction on event décor in collaboration with NFL Creative
  • Lead the White Glove Program for high-profile guests at major events
  • Manage up to 50 ambassadors for tentpole events
  • Oversee NFL suite management at Super Bowl and International Markets
  • Support hospitality events focusing on Ownership and Executive Office

Benefits

  • Significant domestic and international travel required
  • Minimum 40 hours per week in the office
  • Required to work additional hours during event delivery
  • Opportunities for professional development within a dynamic environment
  • Commitment to building an inclusive workplace culture
Full Job Description
The NFL Live Events team is responsible for the planning and execution of the league's tentpole events and International Games. We are looking for a highly motivated individual with hospitality and VIP service experience to join our team. This role plays a vital part in planning and execution of our events.

Responsibilities:
  • Manage venue procurement and vendor/agency management for all hospitality-centric NFL Tentpole Events both domestically and internationally (select markets)
  • Work closely with the NFL Sponsorship team to manage and execute partner specific hospitality events before, during and post NFL Season
  • Oversite of budget, venue contracts and payments for relevant hospitality projects
  • Lead on menu selection and food/beverage execution for small- and large-scale hospitality events
  • Work closely with NFL Creative to identify branding opportunities at all hospitality events.
  • Offer insight and direction into event décor/design in collaboration with NFL Creative and production.
  • Lead NFL suite management for the NFL at Super Bowl and in International Markets
  • Provide support for hospitality events with a focus on Ownership, Internal and Executive Office hospitality events.
  • Attend all planning meetings for current and future tentpole events including International Games.

Required Qualifications:
  • Bachelor's degree required.
  • Minimum 7 years of premium hospitality and operations experience, with demonstrated success managing high-level hospitality programs and events.
  • Highly experienced in venue contracting, negotiation, and event execution.
  • Expertise in negotiating hotel room blocks, independent venue agreements, and function space contracts.
  • Strong hospitality background with a focus on venue procurement, vendor management, menu selection, décor, sponsor integration, and event design.
  • Proven ability to manage multiple projects simultaneously in a fast-paced, high-pressure environment.
  • Demonstrated leadership skills with the ability to collaborate effectively across teams and with stakeholders at all levels.
  • Experience managing event budgets, forecasting expenses, and maintaining cost controls.
  • Strong organizational, presentation, writing, and communication skills.
  • Proactive self-starter with strong interpersonal skills and the ability to work effectively within a team environment.
  • Ability to professionally represent NFL Global Hospitality and interact confidently with VIP guests, sponsors, vendors, and internal counterparts.
  • Ability to travel domestically and internationally.

Preferred Qualifications
  • International hospitality experience strongly preferred.
  • Strong proficiency in Microsoft Excel and PowerPoint.
  • Experience managing C-level executives, VIP guests, and premium service environments.
  • Knowledge of food and beverage management.

Other Key Attributes / Characteristics:
  • Team player with positive attitude
  • High energy
  • Entrepreneurial spirit
  • Strong work ethic

Physical Demands:

This is a Special Events hotel and VIP management role, at times may require physicality. This could involve lifting, long hours of standing and physical movement during an event and extensive travel requirements.

Travel:
  • Significant and extensive domestic and international travel required, including weekends, up to 50%. Also, require several weeks on the road during delivery.

Expected Hours of Work:
  • NFL employees are required to work a minimum 40 hours per week in the New York office. This role may require additional hours, including holidays and weekends.

Salary / Pay Range

This posting contains a pay range, which represents the range of salaries or hourly rates that the NFL believes, in good faith, at the time of this posting that it might be willing to pay for the posted job in the location(s) specified. The NFL expects to hire for this position near the middle of the range. Only in truly rare and exceptional circumstances, where an external candidate has experience, credentials, or expertise that far exceed those required or expected for the position, would the NFL consider paying a salary or rate near the higher end of the range.

Salary

$115,000-$140,000 USD

Benefits Information
To learn more about our comprehensive benefits offerings, please visit: NFL BENEFITS


At the NFL, in-person work at our offices is a top priority because it allows us to collaborate more effectively, build stronger connections, and maintain the culture that drives our success. This role requires onsite presence at an NFL office or stadium location, and remote and/or hybrid working options are not offered.

NO RELOCATION ASSISTANCE WILL BE PROVIDED.

Similar Jobs

More Jobs at The National Football League

More Hospitality & Recreation Jobs

Find similar Senior Manager, Hospitality jobs: