Scotiabank

Senior Manager, Enterprise Delivery Office Operations

Scotiabank • $100K — $130K *
Toronto, ON M3C 0E3In-Person
Enterprise Technology
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5-10 years of experience in portfolio governance, PMO, financial management, or data-driven operations.
  • Bachelor's Degree in Computer Science, Business Administration, or related discipline.
  • Strong expertise in PPM tools and data governance practices.
  • Proven ability to translate complex data into executive-level insights.
  • Advanced MS Excel and analytics capabilities, including VBA/Macros and automation.
  • Experience with Python preferred.
  • Strong stakeholder management and communication skills.

Responsibilities

  • Lead resource allocation and workforce governance aligned with strategic priorities.
  • Oversee contractor governance and ensure adherence to budget requirements.
  • Drive end-to-end workforce management processes, including hiring and role transitions.
  • Provide data-driven insights on capacity and workforce trade-offs for leadership decisions.
  • Support portfolio-level data management and communicate financial risks to stakeholders.
  • Monitor funding availability and drive data remediation processes for reporting accuracy.
  • Develop executive-level reporting and KPI scorecards to enhance visibility into performance.

Benefits

  • Inclusive and collaborative working environment fostering creativity and curiosity.
  • Access to advanced tools and technology for meaningful customer experiences.
  • Opportunity to learn from diverse industry leaders from top technology firms.
  • Support for personal and professional growth throughout your career.
  • Flexible dress code promoting comfort in the workplace.
  • Access to extensive online and in-person training courses to enhance skills.
  • Comprehensive rewards package including base salary, performance bonuses, and benefits.
Full Job Description
Requisition ID: 264612

The role:

We are seeking a high-performing, data-driven team member to join the Enterprise Delivery Office (EDO) Governance team. The Senior Manager, Operations plays a critical role in enabling disciplined, data-led portfolio governance and workforce optimization across enterprise delivery teams.

This role is accountable for driving data integrity, financial transparency, and workforce governance at scale -ensuring leadership has clear, actionable insights to make informed investment, prioritization, and resourcing decisions. A core mandate is to modernize and strengthen portfolio data governance, including PPM data quality and remediation and Enterprise Delivery Framework (EDF) data governance. The role also ensures robust resource allocation, workforce planning, and operational governance practices are enforced and aligned to enterprise priorities.

This is a hands-on role requiring strong partnership across Finance, HR, CIO teams, and delivery leadership, with a focus on embedding governance discipline and optimizing resource deployment while continuously improving data, tools, and processes.

What will you do?

Orchestrate & Lead Resource Allocation & Workforce Governance (EDO)
  • Lead Enterprise Delivery Office resource allocation and workforce governance, aligning capacity to strategic priorities and ensuring optimal deployment across portfolios.
  • Oversee contractor governance (including Contractor Pool) and workforce spend, approving work orders, validating funding sources, and ensuring adherence to budget, controls, and financial governance requirements.
  • Drive end-to-end workforce management processes, including hiring, backfills, and role transitions, ensuring governance, clear documentation, and auditability.
  • Drive backfill and hiring workflows by coordinating across HR, Finance, and leadership teams on approvals and budget availability.
  • Provide data-driven insights on capacity, affordability, and workforce trade-offs, enabling informed leadership decisions on resourcing, delivery risk, and investment priorities.


Elevate PPM Data Integrity and Insights to Enable Trusted Portfolio Decision-Making
  • Support portfolio-level data management, including forecasts, contractor spend, and budget utilization across multiple initiatives; communicate financial constraints, risks, and trade-offs to senior stakeholders.
  • Consolidate and translate portfolio data (financials, forecasts, resource spend) into clear, executive-ready insights to support funding, prioritization, and delivery decisions.
  • Monitor funding availability, financial performance, and variance drivers, proactively surfacing risks, constraints, and trade-offs to senior stakeholders.
  • Drive data remediation and continuous improvement of reporting processes, resolving inconsistencies and strengthening trust in portfolio outputs.
  • Support and maintain PPM-based data reporting by preparing summaries, updating data structures, and validating outputs.
  • Advise stakeholders on data refresh processes, reporting dependencies, and the interpretation of portfolio information.


Support the Enterprise Delivery Framework Modernization
  • Support long-term EDF data governance, ensuring alignment between EDF artifacts, PPM portfolio data, and resource planning inputs to enable integrated decision-making.
  • Support the transition to an enhanced EDF experience by driving structured, high-quality data capture across portfolio, financial, and workforce dimensions.
  • Define and maintain data linkages across EDF, PPM, financial, and resource management systems, ensuring consistency, traceability, and a single source of truth for delivery and governance decisions.
  • Position EDF as a scalable, data-enabled governance framework, integrating portfolio insights, financial performance, and workforce allocation to support enterprise prioritization and execution at scale.


Deliver Executive-Grade Governance Reporting and KPI Insights
  • Develop and deliver standardized, executive-level reporting and KPI scorecards across portfolio, workforce, and financial dimensions, including performance metrics.
  • Provide clear visibility into performance trends, risks, and governance priorities.
  • Continuously enhance reporting outputs to improve clarity, usability, and decision impact.
  • Act as a central hub for cross-functional governance alignment across Finance, HR, and delivery teams.


Embed Governance Discipline and Drive Continuous Modernization
  • Champion a culture of data accountability, governance rigor, and operational excellence.
  • Identify opportunities to simplify, digitize, and scale governance processes, reducing manual effort and improving efficiency.
  • Drive adoption of standard tools, frameworks, and best practices across the EDO portfolio.


Role Dimensions:
  • Supports Vice President, EDO Governance and Director & Head, EDO Governance
  • Financial Dimensions: Project/Portfolio financials and Operational finance
  • Systems: PeopleSoft, CA PPM (Clarity), Fieldglass (Coworks), Microsoft Suite


What do you need to succeed?

  • 5-10 years of experience in portfolio governance, PMO, financial management, or data-driven operations.
  • Bachelor's Degree in Computer Science, Business Administration, or related discipline.
  • Strong expertise in PPM tools, portfolio reporting, and data governance practices.
  • Proven ability to translate complex data into executive-level insights and recommendations.
  • Advanced MS Excel and analytics capabilities (e.g. complex formulas, Power Query, VBA/Macros, data models, automation).
  • Experience with Python preferred.
  • Experience working across Finance, HR, and delivery organizations within large-scale transformation environments.
  • Strong stakeholder management, influencing, and communication skills.
  • Demonstrated ability to lead governance improvements and drive operational discipline at scale


What's in it for you?

  • We have an inclusive and collaborative working environment that encourages creativity and curiosity and celebrates success
  • We provide you with the tools and technology needed to create meaningful customer experiences
  • You'll get to work with and learn from diverse industry leaders, who have hailed from top technology companies around the world
  • We hire you for your talent - not just a job - so you can grow with us. We'll equip you for success not only in your role, but also in your career as a whole
  • Dress codes don't apply here: being comfortable does
  • Access to thousands of online and in-person courses so you can hone your current skills, or learn new ones
  • A competitive rewards package that includes a base salary, a performance bonus, company matching programs on pension and profit sharing, paid vacation, personal & sick days, medical, vision, and dental and much more


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

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