Senior Manager, Design

Driven Brands

$74K — $133K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years of experience in visual merchandising or brand experience, preferably in multi-unit retail.
  • Portfolio demonstrating creative excellence and operational effectiveness.
  • Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign).
  • Strong ability to write engaging brand-aligned copy.
  • Knowledge of wayfinding and customer flow in service spaces.
  • Experience working with teams and vendors for consistent execution.
  • Bachelor's degree in Design, Marketing, Communications, or related field.

Responsibilities

  • Own brand storytelling and visual identity in customer interactions within the service bay.
  • Concept and produce in-house creative materials including signage and promotional kits.
  • Ensure new store openings are on-brand and fully integrated with creative elements.
  • Establish and maintain brand design standards across all touchpoints.
  • Write compelling copy that embodies the brand's 'Fast. Friendly. Simple.' promise.
  • Support internal communications and partner activations with on-brand messaging.
  • Create toolkits and templates for local teams to sustain brand consistency.

Benefits

  • Health and wellness benefits, including paid time off and holiday pay.
  • Access to early wage earnings through the myFlexPay program.
Full Job Description
JOB DESCRIPTION:

Driven Brand's Take 5 Oil Change group is looking for a Driven Senior Manager, Design who wants to make a difference!

This is a role for someone who can think like a brand builder, design like an artist, and execute like an operator.

Reporting to the VP of Marketing and supporting our Take 5 Oil Change segment, this role is responsible for bringing our brand voice to life inside the bay, and throughout our customer journey.

This role will ensure every consumer touchpoint tells the Take 5 story with clarity, simplicity, and humanity. From in-bay signage and service storytelling to pre-opening readiness and retail kits, this role transforms spaces into experiences that connect emotionally and drive conversion.

How you will Own It:
  • Bring the Brand to Life Inside the Bay - Own the look, feel, and storytelling across the customer experience - from exterior signage to in-bay communication and service cues that turn a ten-minute oil change into a brand moment.
  • Design & Create - Concept, design, and produce in-house creative work including retail signage, POP, promotional kits, CRM templates, and operational communications.
  • Grand Opening Readiness - Partner with Real Estate, Construction, and Field Marketing to ensure every new shop opens on-brand, on-time, and fully merchandised.
  • Brand Experience Standards - Develop and maintain the Take 5 design: wayfinding, visual hierarchy, typography, and tone that create clarity and confidence for customers.
  • Copywriting & Creative Storytelling - Write sharp, brand-right copy that brings our "Fast. Friendly. Simple." promise to life in a voice that's approachable, human, and unmistakably Take 5.
  • B2B & B2C Creative Partner - Support key internal communications, franchisee toolkits, and partner activations with design and messaging that are clear, engaging, and on-brand.
  • Cross-Functional Collaboration - Partner with the Senior Director of Field Marketing and VP of Integrated Marketing to ensure local and national creative align seamlessly.
  • Operational Enablement - Build templates, toolkits, and creative playbooks that empower field teams and franchisees to execute with consistency and pride.


What you'll Bring:
  • 6+ years of experience in visual merchandising, retail design, or brand experience (multi-unit retail preferred).
  • A portfolio that shows both creative excellence and operational practicality - clear, simple, and strategic design that drives action.
  • Hands-on design skills in Adobe Creative Suite (Illustrator, Photoshop, InDesign required).
  • Proven ability to write smart, engaging copy that reflects brand tone.
  • Strong understanding of wayfinding, environmental design, and customer flow in service environments.
  • Experience collaborating with field teams, vendors, and agency partners to deliver consistent execution at scale.
  • A blend of big-picture creativity and "roll-up-your-sleeves" execution.
  • Bachelor's degree in Design, Marketing, Communications, or related field.


#LI-SN1

#DBCORP

#REMOTE

Position Location:
North Carolina

Compensation Range:
$74,700.00 - $133,400.00

Compensation Frequency:
Annual

Base pay offered may vary depending on actual location, job-related knowledge, skills, and experience. Supplemental pay types may include commissions or bonus incentives, depending on the role. Driven Brands offers a variety of health and wellness benefits including paid time off and holiday pay. Details regarding our benefits can be found here: https://www.drivenbrandsbenefits.com

Get early access to 50% of your earned wages at any time through our myFlexPay program.

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