About the Role

You will lead strategy and execution for one of our highest priority marketplace businesses, DashPass, partnering with a large cross-functional team leading customer acquisition, increasing customer value, increasing profitability and more.

You will be responsible for creating best-in-class experiences for our customers, with a focus on owning new benefit incubation to drive user engagement and retention. You will be expected to apply your deep expertise and keep your finger on the pulse of industry best practices, benchmarks, and the latest approaches to bring true innovation.
You're excited about this opportunity because you will...

• Invent the future of local commerce.
• Drive "visible from space" impact via initiatives that take DashPass to new heights.
• Drive 0 to 1 initiatives, leading experimentation, launch, and scaling of net new benefits for DashPass users.
• Experiment. You'll transform strategies into operational experiments that create measurable and actionable outcomes, informing your larger initiative implementation plans.
• Partner closely with cross-functional teams on product, engineering, data science and marketing
• Communicate strategy and results to all audiences - within teams, to the management team, etc.

We're excited about you because...

• You're a builder. You have experience scaling products and initiatives from 0 to 1 and are eager to have end to end ownership
• You have a track record of impact . You've been in the trenches and have a proven track record of driving significant, company-wide impact.
• You have a bias to action. You move quickly and thrive in a fast-paced environment. No job is beneath you and you lead from the front.
• You possess a "breakthrough walls" mentality. You are constantly pushing the envelope of what is possible and can figure out a way to make almost anything happen. You're a playmaker.
• You have clarity of thought - you can articulate a clear vision to cross-functional partners.
• You are skilled in executive management and communication, especially at managing up and across DoorDash and going toe to toe with our most senior leaders.
• You're unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments.
• You have demonstrated experience in building the team necessary to fulfill the strategy. Proactively involved in recruiting, mentoring, and developing team members.
• You have 8+ years of relevant management experience, ideally within a Marketplace or Subscription-focused business and/or founder experience

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).

The national base pay range for this position within the United States, including Illinois and Colorado.

$170,000-$250,000 USD