Senior Manager, Concessions -SL

Sodexo

$85K — $89K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Hands-on experience in food and beverage operations, preferably in large venues or stadiums.
  • Proven leadership skills to hire, train, and motivate teams in dynamic environments.
  • Excellent communication and customer service capabilities, adept at resolving challenges swiftly.
  • Knowledge of food safety and health regulations to ensure compliance and quality service.
  • Flexible availability for an event-driven schedule, including evenings, weekends, and holidays.

Responsibilities

  • Lead and manage event-day food and beverage operations at the aquarium.
  • Inspire and motivate team members to deliver superior guest experiences.
  • Ensure seamless execution of all operational details, from service to staffing.
  • Engage directly with clients and guests, fostering strong relationships.
  • Drive operational success through effective leadership and innovative service quality.

Benefits

  • Opportunity to shape memorable guest experiences at high-energy events.
  • Platform to influence service quality and revenue success with your ideas.
  • Collaborative environment with dynamic teams in fast-paced conditions.
  • Chances to innovate in food, beverage, and guest service areas.
  • Career development and growth opportunities in a rewarding setting.
  • Recognition for operational achievements and creating impactful guest moments.
Full Job Description
We are searching for an experience Senior Concessions Manager for the Shedd Aquarium role located in Chicago, IL. Offered Salary Range: $85,000 - $89,000

About the job

Step into a role puts you at the heart of event-day energy, where food, beverage, and guest experience come together. You'll lead operations, inspire teams, and make sure every detail, from service to staffing, runs seamlessly, leaving a lasting impression on every guest.

The role of an individual contributor within the organization focuses on completing specific tasks and projects; contributing directly through their skills and expertise. Performs specialized technical tasks to support operations. Work is primarily achieved independently, however may collaborate with a team.

Pay Range: $53720 per year - $69520 per year

What's in it for you
  • The chance to shape exciting, high-energy experiences that guests will remember long after the event ends.
  • A leadership platform where your ideas and standards directly impact service quality and revenue success.
  • Collaboration with dynamic teams who thrive in fast-paced, high-volume environments.
  • Opportunities to showcase creativity in food, beverage, and guest service innovation.
  • Career growth and development in a setting that challenges and rewards strong leadership.
  • Direct engagement with clients and guests, strengthening relationships through service excellence.
  • Recognition for driving operational success and creating memorable moments for thousands of fans and visitors.


What you'll bring
  • Hands-on experience in food and beverage operations, with large-scale venue or stadium exposure a strong plus.
  • Proven leadership skills with the ability to hire, train, and motivate diverse teams in fast-paced environments.
  • Excellent communication and customer service abilities, with a talent for handling challenges quickly and professionally.
  • Solid knowledge of food safety and health regulations to ensure compliance and top-quality service delivery.
  • Flexibility to thrive in an event-driven schedule that includes evenings, weekends, and holidays.


Requirements
  • Education Requirement: Bachelor's degree or equivalent experience
  • Management Experience: 3-5 years
  • Related Experience: 3-5 years


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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