Compass

Director of Operations - ScottsMiracle-Gro Field

Compass$110K — $120K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of leadership experience in hospitality or retail.
  • Strong computer skills with a high level of proficiency.
  • Solid understanding of financial concepts related to business operations.
  • Enthusiasm for hospitality, food, and retail environments.
  • Excellent interpersonal skills for effective stakeholder management.

Responsibilities

  • Coach and motivate team members to ensure optimal performance.
  • Drive continuous improvement in operational processes and guest experiences.
  • Build strong partnerships with location stakeholders and vendors.
  • Collaborate with leadership to implement innovative practices and achieve financial goals.
  • Oversee safety and sanitation standards across the location.
  • Conduct performance reviews and support team members' career development.
  • Lead menu development initiatives in partnership with culinary leadership.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance and disability insurance.
  • Retirement plan options.
  • Flexible time off and paid parental leave.
  • Health and wellness programs, including an employee assistance program.
Full Job Description
Salary: $110,000 - $120,000

Other Forms of Compensation: Bonus Eligible

Job Summary

Join our team at ScottsMiracle-Gro Field, home of the three time MLS Champion, Columbus Crew! We also have the exciting and unique opportunity to provide incredible food & beverage experiences at Historic Crew Stadium home to festivals like Sonic Temple, Breakaway, The Columbus Aviators UFL Team and More! If you're passionate about hospitality, food, sports, music and team building, this is the role for you!

The Director of Operations is responsible for leading our team at the location - ensuring high standards of the guest experience, safety, and financial performance. The ideal candidate will be an experienced food and beverage leader. A great coach who can get the best out of people and continually drive operational performance and execution.

Detailed Responsibilities
* Proactively coaching and motivating team members to deliver their best
* Identifying opportunities and driving continual improvement in our location operations
* Building a strong partnership with locations partners
* Working with regional and Home Office leadership to drive innovation and best practices at the location
* Delivering against our financial goals and budgets
* Representing Levy and our business objectives at partner meetings, networking and building relationships with key partners and vendors
* Overseeing and ensuring the highest standards of safety and sanitation in all activities across the location
* Reviewing financial reports and developing action plans to best achieve business goals
* Leading the continual development of the location's food story and guest experience
* Completing team member performance reviews including career development planning and compensation reviews
* Interviewing applicants interested in roles requiring hiring consideration and approval
* Collaborating with culinary leadership and partners to drive menu development and associated operational enhancements
* Overseeing season planning process ensuring alignment with Levy and partner expectations/goals
* Coaching team members for optimal performance and engagement
* Conducting manager meetings to engage, inform and build alignment
* Conducting event walks interacting with team members, guests, partners and VIPs
* Identifying and planning for management support needs when the business will exceed the location's current resources
* Managing team recognition program 'Levy Legends' by leadership promotion and participation
* Conducting building safety walks so our locations maintain an outstanding level of safety and cleanliness
* Completing corrective action, where necessary, to hold team members accountable and improve future performance
* Personally lead the coaching and mentoring of future talent within the location - developing the next generation of leaders
* Closing/Signoff Payroll on a bi-weekly basis for team members
* Ensuring all financial reporting is completed in a timely and accurate manner
* Planning budget and P&L management to support optimal financial achievement
* Acting as the figurehead at the location for Levy's Work of Change initiative - build a diverse and inclusive team who represent the community the location serves
* Other duties as assigned

Job Requirements
* 5+ leadership experience in Hospitality or Retail
* High level of computer literacy
* Understanding of financial concepts
* Passion for hospitality, food, and retail
* Excellent interpersonal and stakeholder management skills

Curious about Life at Levy? Check it out: Levy Culture

At Levy, team = family. And we'll always take care of family, learn more about Levy benefits offered.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Paid Parental Leave
  • Holiday Time Off (varies by site/state)
  • Personal Leave
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf



Levy Sector

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BRITTANY R VETVICK

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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