DXC Technology

Senior Manager / Client Success (US Federal)

DXC Technology$120K — $150K *
Information Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a technical or business-related discipline required; advanced degree preferred.
  • 15 years of relevant experience in account management.
  • Active PMP or PgMP certification is mandatory.
  • Active SECRET Clearance is required.
  • Candidates must reside in the DC Metro Area and be prepared for onsite requirements.

Responsibilities

  • Manage delivery of assigned client accounts while ensuring service levels are met or exceeded.
  • Work closely with Account Delivery Managers and Associates to enhance account operations.
  • Cultivate and maintain client relationships to understand their needs and goals.
  • Assist in managing budgets and controlling costs for the accounts.
  • Collaborate with senior leadership to define and track performance metrics.
  • Stay informed about industry trends and assess their impact on account strategies.
  • Address and resolve account-related issues, escalating when necessary.

Benefits

  • Engagement with diverse clients for strategic account management.
  • Opportunity to work in a supportive team environment with Account Delivery Managers.
  • Involvement in the latest trends in technology and account operations.
  • Flexibility of work location after establishing requirements in the DC Metro Area.
Full Job Description

Job Description:

  • Manage the delivery of assigned client accounts, ensuring service levels are met or exceeded.

  • Work closely with Account Delivery Managers and Associates to ensure efficient account operations.

  • Cultivate and maintain relationships with clients to understand their needs and goals and how DXC’s various offerings can address them.

  • Assist in budget management and cost control for the accounts.

  • Collaborate with senior leadership to define and track key performance metrics.

  • Stay informed about industry trends and assess how they impact account strategies.

  • Address and resolve account-related issues and escalate as necessary.

  • Provide regular status updates on account performance.

Basic Qualifications:

  • Bachelor's degree in a technical or business-related discipline. (Advanced degree is a nice to have but not required)

  • 15 years relevant experience

  • Active PMP or PgMP

  • Active SECRET Clearance

  • Must be located in the DC Metro Area and be prepared to be onsite as required.

Other Qualifications:

  • AI/ML Certifications

  • Other relevant technical certifications

  • Experience managing program portfolios

Please note:  The client is in a controlled goods program environment and must comply with the International Traffic in Arms Regulations (ITAR), which mandates that all applicants be U.S. Persons.

About DXC Technology

CSC is a global IT services company. CSC is a global leader inproviding technology-enabled business solutions and services.CSC has helped its clients manage and profit from every major wave of change in IT since its formation in 1959. CSC provides innovative solutions for customers around the world by applying leading technologies and CSC's own advanced capabilities. These include systems design and integration, IT and business process outsourcing (BPO), applications software development, Web and application hosting, and management and technology consulting.

DXC Technology Careers

Join the vibrant team at DXC Technology, a global leader in technology services and consulting, and discover unparalleled job opportunities where innovation and leadership converge. At DXC Technology, we are committed to fostering a culture of growth and diversity, empowering our professionals to excel in their careers.

Work You’ll Do

At DXC Technology, you will collaborate with some of the brightest minds in the industry to drive technological transformations across a multitude of sectors. Our team is at the forefront of digital innovation, leveraging deep industry expertise to deliver targeted solutions that meet the evolving needs of our clients.

Join Our Market-Leading Team

Become part of a dynamic team of over 130,000 professionals globally, dedicated to making a lasting impact through technology, leadership, and innovation. DXC Technology offers a unique position in the marketplace, combining industry knowledge, technological expertise, and client-focused solutions.

Innovative Work

Engage in projects that reshape businesses and revolutionize industries. DXC Technology provides a platform where your skills in technology and your passion for innovation can flourish. Our commitment to professional growth ensures that every team member has the opportunity to reach their full potential.

Career Development

Future-proof your career with DXC Technology, where we offer a wealth of job opportunities, from entry-level positions to leadership roles. Our robust training and diversity programs ensure that all employees have the tools they need to succeed. From internships to full-time positions, DXC Technology nurtures talent at every level.

Explore Job Opportunities and Internships

Whether you're just starting your career or looking to make a significant change, DXC Technology offers a range of employment options to suit your skills and ambitions. Explore our open positions, internships, and leadership roles to find the perfect fit for your professional journey.

Benefits and Culture

Enjoy a supportive and inclusive workplace culture that values each employee’s unique contributions. At DXC Technology, we offer competitive benefits, including health, wellness, and continuous learning opportunities. Our commitment to diversity and inclusion is integral to our business strategy and critical to our success.

Stay Connected

Join our team and be part of a community that values networking, leadership, and professional development. Stay up-to-date with industry trends and enhance your skills through our comprehensive training and development programs.

Search DXC Technology Jobs

Discover the exciting and rewarding career opportunities awaiting you at DXC Technology. Tailor your job search to match your professional skills and interests. We are actively hiring and looking for curious, creative, and solution-driven team players.

Keep Up to Date

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Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at DXC Technology. Join DXC Technology and be part of a team that’s dedicated to making a difference in the world of technology and beyond. Your career journey starts here, where your skills, innovation, and leadership will help shape the future of global industries.
Learn more about DXC Technology
Size
130,000 employees
Market Cap
$6 billion
Industry
Net Income
-$2.8 billion
Founded
2017
5 Year Trend
+16.4%
Revenue
$18.1 billion
NASDAQ

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