Senior Manager - Client Services

Infosys Limited Digital$125K — $150K *
Business Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent required; consider 14+ years experience in lieu of education.
  • Extensive business development and project management experience.
  • Relevant industry experience is essential.
  • Proven success in building relationships with C-level clients.
  • Skilled in proposal creation and presentation leadership.
  • Strong leadership and communication skills are necessary.
  • Diverse IT and consulting engagement experience preferred.

Responsibilities

  • Manage and grow client relationships and portfolios worth $50M+.
  • Collaborate with stakeholders to assure successful client delivery.
  • Develop account plans outlining relationships and opportunities.
  • Oversee the entire opportunity management cycle from prospecting to closing.
  • Ensure all client commitments are fulfilled through coordination.

Benefits

  • Opportunity to work with a leading firm in financial services technology.
  • Engage in shaping the future of banking and digitization.
  • Work collaboratively across various teams and stakeholders.
  • Strengthen existing skills while developing new ones in a dynamic environment.
  • Exposure to high-level client interactions and strategic planning.
Full Job Description
Job details

Job Role

Engagement Manager

Work Location

Toronto

State / Region / Province

Ontario

Country

Canada

Skills

Domain|Sales|Sales Execution

Domain

Global Markets

Interest Group

Infosys Limited

Company

ITL Canada

Requisition ID

151438BR

Infosys is seeking a Senior Client Partner for it Financial Services vertical. The person will be leading all the client interfaces within the assigned account along with the Group Managers to build the account plan and will be responsible for client management based on the account plan. Usually, the Senior Client Partner handles a single account or part of a large account with a P&L of $50M+.

Key Responsibilities:
• Client relationship management and business development: manage client relationships, build a portfolio up to $50M+, own the opportunity management cycle: Prospect-Evaluate-Propose-Close
• Client delivery assurance: collaborate with all delivery stakeholders involved to ensure fulfillment of all commitments to the client
• Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc.

About Infosys Financial Services:
Infosys Financial Services (FS) practice is a thriving macrocosm. Our IT solutions for financial services contribute to nearly one-third of the company's revenues. What has not changed after all these years, however, is the fact that at our core, we still intend to redefine the way banks use technology. Today, 'Digitization' is the name of the modern game and Infosys FS is at the forefront of this movement. The biggest trend defining the global financial services industry is digital disruption.

Required Qualifications:
• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 14+ years of experience, with strong sales/relationship management/account management experience
• Significant business development and project management experience
• Experience in the relevant industry/vertical
• Track record of interacting and building relationships with C-level client contacts
• Hands-on experience with proposal creation and leading proposal presentations
• Strong leadership, interpersonal, communication, and presentation skills
• Wide variety of IT and business consulting engagement experience
• Candidates authorized to work for any employer in the Canada without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualifications:
• MBA degree or foreign equivalent and 10+ years of experience
• Knowledge of industry-specific go-to-market solutions
• Good understanding of industry-specific business issues and drivers
• Global Delivery Model experience
• Experience managing large multi-location consulting engagement teams
• Track record as an Account Manager in a rapidly growing client relationship

About Infosys Limited Digital

Infosys Limited Digital Careers

Joining Infosys Limited Digital offers a unique opportunity to be part of a global team of professionals who are at the forefront of digital innovation and transformation. Infosys Limited Digital is renowned for its commitment to leadership in technology services and consulting, making it an ideal place for ambitious individuals seeking growth and career advancement.

Explore Job Opportunities

Infosys Limited Digital is actively seeking talented individuals to join their team. With a variety of job opportunities available, candidates can find positions that match their skills and interests. The company values diversity and inclusivity, ensuring that all team members have the opportunity to contribute to their fullest potential.

Experience Professional Growth

At Infosys Limited Digital, professional growth is a priority. The company offers comprehensive benefits and diversity training programs that support both personal and professional development. Employees are encouraged to take leadership roles within projects, fostering a culture of innovation and continuous improvement.

Engage in Meaningful Work

Employees at Infosys Limited Digital engage in projects that transform businesses and industries worldwide. By leveraging cutting-edge technology and deep industry expertise, the team delivers solutions that meet the complex demands of today's digital landscape.

Internship Programs

For those starting their careers, Infosys Limited Digital’s internship programs provide a robust platform for learning and development. Interns gain hands-on experience, working alongside seasoned professionals on real-world projects. This not only enhances their skills but also prepares them for future employment opportunities within the company.

Join a Collaborative Team

Infosys Limited Digital prides itself on its collaborative culture. Team members from around the globe come together to share ideas and strategies, ensuring the best outcomes for clients and stakeholders. Networking within the company is highly encouraged, opening doors to myriad opportunities for career advancement.

Prepare for Your Interview

When applying for a position at Infosys Limited Digital, it is crucial to tailor your resume to highlight relevant experience and skills. Preparation for the interview process is key, as it is a chance to demonstrate how your background aligns with the company’s needs and values.

Stay Connected with Career Insights

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