This position is not eligible for Visa Sponsorship.

As a Senior Manager of Change Management, this position plays a multifaceted role that interfaces with stakeholders across the organization to lead projects and programs and drive initiatives that advance change management. This role is responsible for embedding organizational change management practices that support ongoing transformation. Serving as a thought leader and strategic partner, the role guides senior leaders and project teams on how to effectively implement change through coaching, structured planning, and problem-solving.

This role develops and executes strategies and draws from a diverse toolkit of expertise in communications, training, stakeholder engagement, and change strategy to deliver both qualitative and quantitative results. In addition, the role is responsible for developing the knowledge and skills of the change management team and advancing change management standards and best practices across the organization. The ideal candidate will bring significant experience designing and implementing enterprise change management approaches.

As a Senior Manager, this role takes on complex initiatives and is responsible for end-to-end (E2E) change planning that drives adoption and sustainment, while adapting change management tools, templates, and techniques to meet project and organizational needs.

In summary, this role operates across three core dimensions: team leadership, change delivery, and strategic advisory. The primary focus is on leading and developing a team of change professionals while ensuring high-quality delivery of change initiatives. In parallel, the role provides strategic oversight and advisory support across projects, guiding leaders and teams on effective change strategies and ensuring alignment across the organization.

Responsibilities:

Primary:

• Leads and develops a team of change management professionals.

• Influences and aligns key stakeholders and senior leaders to enable change.

• Identifies and escalates interdependencies and risks across concurrent projects and impacted groups, and coordinates plans accordingly to reduce overlap and disruption.

• Leads efforts to advance change management standards and practices across the organization.

Project Specific:

• Applies a structured change management methodology and adapts tools and approaches to project goals to drive adoption and sustainment.

• Develops tailored change management plans (communications, stakeholder engagement, sponsorship, training, reinforcement, etc.) aligned to project scope, timeline, resources, and milestones in partnership with the project team.

• Partners with leaders and cross-functional teams to define and deliver communications, messaging, and coordinated training plans that support transformation.

• Serves as an advisor and oversight lead for change work executed by project teams and/or assigned change managers, including support for intake, resourcing, and delivery direction.

• Partners with senior leaders to define the vision, goals, and success measures, and coaches leaders on actions that increase adoption.

• Monitors the effectiveness of change activities and adoption outcomes, incorporates feedback, and adjusts plans to improve results.

• Facilitates workshops to assess impacts, gather inputs that inform project planning, and align stakeholders on required actions.

• Drives continuous improvement in change impact assessment and delivery by simplifying deliverables and leveraging new technologies and tools.

Required Skills:

• Leadership & Team Development - Ability to lead, coach, and develop a team of change managers, providing clear direction, feedback, and quality oversight to ensure consistent, high-impact delivery across initiatives.

• Strategic Advisory & Problem Solving - Serves as a trusted advisor to change managers and pr