TD Bank

Senior Manager, Business Management

TD Bank • $115K — $163K *
Toronto, ON M3C 0E3In-Person
Finance & Insurance
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Undergraduate degree required.
  • 10+ years of relevant experience preferred.
  • Advanced proficiency in PowerPoint and presentation development.
  • Strong strategic planning and business management skills.
  • Deep understanding of operational risk and governance frameworks.
  • Excellent stakeholder management abilities, especially with senior leadership.
  • Strong data interpretation and storytelling skills.

Responsibilities

  • Lead preparation of executive content for senior leaders.
  • Drive alignment across cross-functional stakeholders.
  • Facilitate strategic discussions and provide thought leadership.
  • Set operational direction and collaborate with teams on goals.
  • Manage competing priorities while maintaining high-quality output.

Benefits

  • Supports a positive work environment promoting innovation and teamwork.
  • Opportunities for career development and growth within the team.
  • Access to a culture of risk management and effective processes.
  • Encouragement of process improvement and operational efficiency.
Full Job Description
Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Business Management, Strategy & Support

Pay Details:
$115,600 - $163,200 CAD

Job Description:

The Senior Manager, Strategy & Planning serves as a strategic business partner within the Business Management & Governance team, supporting the U.S. Chief Operating Officer and senior leaders across TD Bank U.S. The role leads preparation and delivery of high-visibility executive content, synthesizing and translating complex topics into clear, concise insights. This person drives alignment across cross-functional stakeholders to ensure leadership is equipped with accurate, executive-ready presentations.

The successful candidate is an excellent relationship manager who leads through influence in a highly matrixed, fast-paced environment, balancing strategic thinking with hands-on execution. The role requires strong judgment, executive presence, and the ability to manage competing priorities while maintaining high-quality output under tight timelines. Success in the role comes from acting as a strong thought partner to senior leaders, proactively simplifying complex work, and fostering collaboration across teams to deliver against evolving business and regulatory priorities.

Depth & Scope:
  • Oversees and leads a large and/or highly complex, and diverse business management function for an area of significant risk, complexity or scope
  • Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
  • Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
  • Sets operational team direction and collaborate with others to execute on common goals
  • Focus on longer-range planning for functional area (e.g. 12 months or greater)


Education & Experience:
  • Undergraduate degree
  • 10+ years relevant experience


Preferred Qualifications
  • Advanced proficiency in PowerPoint and executive-level presentation development, including the ability to synthesize complex information into concise, visually compelling materials tailored for senior executive audiences
  • Strong strategic planning and business management capabilities, including tracking deliverables, managing timelines, and aligning cross-functional initiatives
  • Deep understanding of operational risk, regulatory environment, and governance frameworks, with the ability to translate requirements into actionable plans and reporting
  • Expertise in stakeholder management, particularly supporting and influencing senior leaders (e.g., COO-level, SLT), including managing competing priorities and aligning messaging
  • Strong data interpretation and storytelling skills, with the ability to convert metrics and insights into clear narratives for decision-making
  • Proficiency in standard tools (e.g., Microsoft Office suite, especially PowerPoint, Excel, CoPilot, and Teams)
  • Leadership Behaviors
  • Demonstrates executive presence and credibility when interacting with senior leadership
  • Exercises sound judgment and discretion, particularly when managing sensitive or high-visibility materials
  • Operates with a high degree of ownership and accountability, proactively identifying issues and driving resolution
  • Exhibits strong collaboration and influence skills across multiple stakeholder groups without direct authority
  • Shows adaptability and resilience in a fast-paced, high-demand environment with shifting priorities
  • Promotes clarity and precision in communication, ensuring outputs are executive-ready and aligned to strategic objectives
  • Acts as a thought partner to senior leaders, not just a coordinator-bringing insights, challenging assumptions, and adding value
  • Unique Challenges of the Role
  • Supporting multiple senior stakeholders simultaneously, often with competing priorities and tight timelines
  • Translating complex, technical, or regulatory content into clear, concise executive-level messaging
  • Maintaining high-quality, error-free outputs under significant time pressure and visibility
  • Navigating ambiguity, where direction may be evolving and expectations are not always fully defined
  • Balancing strategic thinking with operational execution, requiring both big-picture perspective and attention to detail
  • Managing sensitive and confidential information with discretion
  • Driving alignment across cross-functional teams that may have differing priorities or perspectives


Customer Accountabilities:
  • Develops, communicates and implements a holistic strategy for own specific business management function in support of and integrated with the overall business strategy
  • Oversees / leads / manages and plans a work activities that may require alignment across multiple areas
  • Leads the team in the development and/or integrated implementation of policies / processes / procedures / changes across multiple functional areas
  • Leads partner to management and respective teams for area of specialization with industry, external and internal, enterprise and business awareness; recognizing and anticipating emerging trends and; identifying issues and opportunities and recommending action to senior management
  • Acts as a strategic partner by leading relationships with key enterprise partners and interfacing with respective leadership team to effectively manage own business management area and clarify scope of accountabilities while influencing and aligning others as needed
  • Ensures an integrated and aggregated view of all related activities across the overall function providing escalations, recommendations, and decision support to leadership.
  • Forecasts programs / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders
  • Provides functional / business level communications to ensure messages to stakeholders and/or employees are consistent, appropriate and aligned to business strategies and executive management direction


Shareholder Accountabilities:
  • Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities
  • Leads relationships with corporate and/or control functions to ensure alignment with enterprise and/or regulatory requirements
  • Supports team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank
  • Assesses / identifies key issues and escalate to appropriate levels and relevant stakeholders and business management where required
  • Maintains a culture of risk management and control, supported by effective processes and sound infrastructure an in alignment with risk appetite
  • Identifies, mitigates and reports on risk issues per enterprise policy / guidelines and ensures appropriate escalation processes are followed
  • Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals, and physical control of assets).
  • Works closely with key business leaders to optimize TDBGs resources and leverage TDs operating model to maximize efficiency, effectiveness and scale
  • Leads or contributes to cross-functional / enterprise initiatives as an organizational or subject matter expert helping to identify risk / provide guidance for complex situations
  • May lead relevant governance meetings or committees and related deliverables / outcomes representing the business on governance and control issues
  • Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
  • Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues


Employee/Team Accountabilities:
  • Responsible for management of the overall team(s) providing both leadership and guidance
  • Sets targets and objectives for the team, and deliver results
  • Grows team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually looks for ways to provide and enhance the value delivered
  • Fosters an environment / culture that encourages productivity, innovation, process improvement, teamwork and a high level of professionalism
  • Co-ordinates necessary resources to ensure completion by deadlines
  • Provides coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members assessment of performance and development plans
  • Prioritizes and manages own workload in order to deliver quality results and meet timelines
  • Supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/ points of interest
  • Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
  • Establishes effective relationships across multiple business and technology partners, program and project managers
  • Participates in knowledge transfer within the team and business units


Language Requirement (Quebec only):
Sans Objet

About TD Bank

TD Securities offers a range of advisory and capital market services to its clients. The company's range of services includes research, investment banking, capital markets, and global transaction banking. Research consists of commodity and equity research. Investment banking consists of mergers, acquisitions, industry expertise, and credit origination. Global transaction banking consists of trade finance, cash management, and correspondent banking. TD Securities was founded in 1855 and is based in Ontario.

TD Bank Careers

Join the vibrant team at TD Bank, one of North America's leading financial services organizations, where innovation, leadership, and growth go hand in hand. At TD Bank, we are committed to fostering a culture of diversity and inclusion, making it an ideal place for ambitious professionals to thrive. Work You’ll Do At TD Bank, your professional journey is bolstered by a robust support system. From your first interview to every career milestone, you will find opportunities for growth and leadership. Our team is dedicated to helping you develop the skills necessary for success in the ever-evolving financial sector. TD Bank offers a variety of job opportunities across multiple fields, from customer service to investment banking. Each position at TD Bank is a chance to contribute to our culture of innovation and exceptional client service. Internship Programs Kickstart your career with a TD Bank internship. Our programs provide invaluable industry exposure and hands-on experience, making them a perfect starting point for students and recent graduates eager to make their mark in the banking industry. Interns at TD Bank enjoy the unique opportunity to work alongside seasoned professionals, gaining insights that are crucial for future employment. Benefits and Growth TD Bank is deeply committed to the well-being and continuous growth of our team members. We offer competitive benefits packages that cover health, finance, and family care. Our employees enjoy comprehensive health insurance, retirement plans, and generous paid time off, among other perks. Moreover, TD Bank encourages professional development through various training programs, including leadership development and diversity training. These initiatives ensure that our team remains at the forefront of industry standards and best practices. Join Our Team Explore the numerous career paths available at TD Bank and discover how your skills and interests align with our mission. We are actively hiring and continually looking for talented individuals who are passionate about banking and customer service. Networking and Professional Development At TD Bank, we believe in the power of networking and collaboration. Our employees have access to a wide range of networking events, workshops, and seminars that promote career development and professional growth. These platforms not only enhance your professional skills but also expand your industry connections. Stay Connected Keep up to date with the latest at TD Bank Careers by subscribing to our job alert emails. Tailor your subscription to match your career preferences and get the latest news, insider tips, and job opportunities delivered straight to your inbox. Explore job opportunities at TD Bank and be part of a team that values hard work, creativity, and a diverse workplace culture. Your next great career move is just a click away. SEARCH TD BANK JOBS Join us at TD Bank and let your ambition lead you to a rewarding career filled with opportunities to learn, grow, and innovate.
Learn more about TD Bank
Size
90,000 employees
Market Cap
$117.9 billion
Industry
Finance & Insurance
Net Income
-$6.9 million
5 Year Trend
+6.6%
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at TD Bank

More Finance & Insurance Jobs

Find similar Senior Manager, Business Management jobs:

NationwideToronto, ON