Job DescriptionWhat is the opportunity? The Senior Manager, Business Governance is responsible for 1st line of defense risk management within Transaction Banking. You will cover an assigned product/service team and/or priority risk horizontal across the business. You are accountable for leading business risk identification and mitigation, managing the controls inventory and ensuring the alignment of strategy to risk posture and risk appetite. This is your opportunity to become a critical member of the Business Governance team, where you'll drive exceptional experiences to manage the risk for highly sophisticated businesses and structured products.
What will you do? - Lead and facilitate proactive risk identification and evaluation processes to ensure that risks are understood, and that appropriate mitigation, controls and monitoring are in place for the business
- Identify opportunities for additional reporting and key risk indicators (for the business unit as a whole and within individual business lines) across all risk types
- Create and execute a Quality Assurance framework wherever needed in the business
- Assist Commercial Business Risk with completion and execution of RCSA (Risk and Control Self-assessment) to identify risks, report findings and embedded appropriate controls
- Act as Business Unit Coordinator to maintain monitored employee lists per Private Side monitoring and conflict policies, manage Business Impact Analysis and Business Continuity plans, and engage with Global Compliance on related activities
- Partner with the Business Control Owners and Commercial Business Risk team to implement and monitor controls for the effective challenge and oversight of the business' controls inventory, ensuring effective controls are designed, documented, executed and continuously monitored to achieve the intended risk mitigation goals
- Partner with Issue Managers to proactively document issues, create and manage actions plans, bring them to a resolution, organize remediation efforts and progress to prevent recurrence
- Manage Operational Risk Events (OREs) for the business and be the point of contact for root cause analysis
- Support the Audit processes with insights and change management
- Support and lead ad hoc or special risk related programs/projects as needed
What do you need to succeed? Must have:- 7-10 years of related experience in a financial services role with a strong understanding of Non-Financial Risk Frameworks, process and control design methodologies
- Strong knowledge of Treasury, Cash management, Deposits and Trade finance products
- Excellent interpersonal and communication skills with ability to build credibility across the organization
- Strategic and creative thinker with ability to solve complex issues and drive change
- Demonstrated ability to prioritize a broad and demanding workload and execute initiatives
- Collaborative team member
- Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)
Nice to have:- Post-secondary education in business administration, financial management or a related field and/or equivalent work experience
- Experience with Tableau or advanced data visualization tools
- Project management and change management experience
What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
Job SkillsChange Management, Operational Risks, Project Management, Risk Framework, Risk Management, Tableau Dashboard Development, Trade Finance Products, Treasury Cash Management, Visualization Tools
Additional Job DetailsAddress:16 YORK ST:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:PERSONAL & COMMERCIAL BANKING
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-08-13
Application Deadline:2026-08-29
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
