Overview (Scope of Role)The
Senior Logistics Representative is responsible for managing and optimizing complex logistics operations to ensure the timely, cost-effective, and compliant movement of goods across the supply chain. This role serves as a subject matter expert for logistics processes, transportation execution, and issue resolution, while supporting business continuity and customer satisfaction. The Senior Logistics Representative works closely with internal stakeholders, external carriers, and service providers to coordinate shipments, mitigate risks, and drive continuous improvement.
This is a hybrid position in Midland, MI
ResponsibilitiesThe position will have responsibilities to include, but not limited to:
- Manage Transportation Planning & Subcontracting/Freight booking & Freight Execution Process within agreed timelines.
- Inco Term, add language for understanding market
- Monitor Freight Settlement process, including Invoice Matching/Dispute Management of freight invoices
- Keep internal parties informed of delays and act as point of contact for escalation.
- Monitor key performance indicators (ADD, OTL, OTP, & OTD, QN rates) and identify and lead projects to improve efficiency (Service, Cash & Sustainability) and monitor cost to serve
- Build strong relationship with Logistic Service Providers to ensure satisfactory & continues improved Service Level Agreements, including facilitation of regular Carrier Performance Management reviews.
QualificationsEducation & Experience:- Bachelor's Degree in a business, logistics, Supply Chain, finance, or technology related field. Individuals with other relevant qualifications and experience will be considered.
- 8 - 10+ years of experience in Procurement, Logistics or Supply Chain
- SAP experience required (S4 and/or ECC)
- Trucking / Rail experience strongly preferred
- Experience in the chemical, safety or transport industries is a plus
Knowledge, Skills & Abilities:- Process-oriented thinking ability
- Strong interpersonal and presentation skills
- Analytical skills and attention to detail (esp. in transactional processes)
- Results driven
- Service and safety focus
Equity and InclusionWith our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives, experiences and creative ideas that enable us to continue to improve every day. Race, gender, ethnicity, country of origin, age, personal style, sexual orientation, physical ability, religion, work and life experiences and many more factors contribute to this diversity. We welcome all applicants, regardless of their backgrounds, and are committed to a fair and inclusive hiring process.
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