The Senior Living Consultant is responsible for partnering with the community's management team to manage ongoing relational sales development work, expanding and cultivating prospective resident leads, as well as overseeing outreach and events efforts that position Ecumen as the provider of choice. This position is responsible for the coordination and implementation of an Ecumen standard marketing and media plan to generate leads and brand awareness. This position also closely coordinates with the centralized Sales and Marketing team.
Opportunity Details:Schedule:
- Full-Time
- Monday - Friday
- Leader on duty weekend rotation (approximately 7 weekends/year)
- Paid holidays off
Pay:
- The targeted pay range for this job is $75,000 to $90,000 annually.
- Ecumen considers a variety of factors when determining new hire pay including experience, qualifications, and, when applicable, certifications, licenses, and education.
Benefits:
- Ecumen offers a comprehensive benefits package to our full-time team members including medical, dental, vision, flexible spending and health savings accounts, life & disability insurance, paid time off benefits, a generous 6% 401(k) match, and other well-being resources. Learn more at https://www.ecumen.org/find-a-career/benefits/.
Essential Job Responsibilities: - Leads and implements relational sales processes for the site. Ensures proper lead management and nurturing of prospects from inquiry through reservation.
- Actively leverages a customer relationship management tool (CRM) by entering and maintaining prospect information in real-time.
- Conducts outreach to build relationships with key referral sources such as discharge planners, county case managers, senior centers and transitional care providers.
- Regularly completes reporting metrics and monitors to evaluate site's sales performance against budget occupancy. Collaborates with key stakeholders to implement plans to address shortfalls and challenges.
- Partners with the site leader and clinical lead to ensure a smooth and seamless process from assessment through move-in.
- Participates in enterprise sales, marketing and communications meetings, training and networking opportunities.
- Provides on-going collaboration with enterprise sales, marketing and communications team on sales and marketing positioning and offerings to drive sales and reach occupancy goals.
- Stays abreast of local market trends and competitors to position the site as competitively as possible.
- Represents the site at community events enhancing the site's public relations.
- Performs other duties as assigned.
Driving Requirements: Local Travel Required
Minimum Required Qualifications:- Bachelor's degree in related field or equivalent work experience
- 2+ years in Sales & Marketing and/or healthcare related experience
- Ability to communicate effectively in both verbal and written formats
- Proficient with Microsoft Office Suite
- Able to follow all safety rules, regulations, policies and procedures of the facility including but not limited to: Vulnerable Adult and Abuse Policy, HIPAA, Resident's Bill of Rights, Universal Precaution, AWAIR, OSHA, Right to know, SDS, ADA, HUD Policy and Procedures, Fair Housing laws and regulations
Preferred Qualifications:- Bachelor's degree in Sales & Marketing, Social Work or related Healthcare field
- Proficient experience with sales and marketing software including a CRM
- Experience working with Seniors
