Senior Lead, Tech and Product Communications

Ramp

$130K — $180K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in tech and product communications at a high-growth or AI-focused company.
  • Proficient in using AI tools to enhance productivity in communications.
  • Ability to work at a fast pace, keeping up with rapid product launches.
  • Excellent writing skills, conveying complex ideas in an accessible and engaging way.

Responsibilities

  • Own Ramp's technical and product narrative, detailing its relevance to businesses.
  • Translate complex AI and engineering concepts into engaging stories.
  • Lead a quick-launch engine in collaboration with Product, Engineering, and Marketing teams.
  • Develop personal AI tools for team efficiency.
  • Cultivate relationships with key journalists and influencers to enhance Ramp's visibility.
  • Collaborate with the Brand team to create memorable product announcements.
  • Prepare executives for media and speaking opportunities.

Benefits

  • 100% coverage of medical, dental, and vision insurance for employees (partial coverage for dependents).
  • 401k plan with employer matching contributions.
  • Flexible PTO policy promoting work-life balance.
  • Up to $10,000 annually for fertility-related expenses.
  • Paid parental leave to support new parents.
  • Unlimited use of AI tokens.
  • Pet insurance available for employee pets.
  • Centralized ordering of home-office equipment for employee convenience.
  • Stipend for health and wellness activities.
  • Provided in-office perks such as meals, snacks, and beverages.
  • Budget allocated for in-office travel as needed.
  • Relocation assistance available for those moving to NYC or SF.
Full Job Description
About the Role

Ramp is one of the fastest-growing startups in history. Much of that comes down to how fast we build. Our engineers ship features in days. We built our own Lab. Our non-engineers ship production code. 99.5% of our team actively uses AI tools. We built every employee their own AI harness.

Now we need someone who can bring it all to life. That's you.

We're hiring a Senior Tech and Product Communications Lead to own how Ramp shows up across two audiences that rarely get served by the same person: AI-native builders and finance leaders. You'll shape how engineers and the tech community understand Ramp's technical ambitions. And you'll shape how VPs of Finance and CFOs understand what AI-powered financial infrastructure actually does for their business.

You'll own tech comms, product comms, and analyst relations. You should already have strong opinions about how Ramp shows up across all of these.

It's a broad remit. The areas overlap more than people think, but you'll still need to build your own AI tools to stay ahead of all of them.

This is a senior IC role reporting to the Head of Communications.

What You'll Do

Tech and product communications
  • Own Ramp's technical and product narrative. The story of what we build, how we build it, and why it matters for businesses and the economy.
  • Take complex technical work (AI infrastructure, engineering velocity, product innovation) and turn it into stories that engineers want to share and CFOs actually understand.
  • Build and run a launch engine with Product, Engineering, and Marketing that moves as fast as we ship.
  • Build your own AI tools and workflows for yourself and the team.
  • Get Ramp into the right rooms and the right publications. Build relationships with the journalists, creators, and voices that actually shape opinion for our audiences.
  • Work with Communications and Brand to make product news memorable via written, visual, and video formats.
  • Prepare executives and subject matter experts for media and speaking engagements.

Analyst relations
  • Build an AR program that earns strong positioning in our core categories and gets us into new ones.
  • Develop real relationships with key analysts and firms.
  • Prepare leadership for analyst interactions with sharp materials and messaging.
  • Bring analyst insights back inside. Feed them into comms, product marketing, sales enablement, product development.


What You Need
  • You've done tech and product comms at a high-growth or AI-native company. You know what it feels like when the product ships faster than comms can keep up.
  • You are genuinely fluent in AI. You're already using AI tools to do your job better and you can show us exactly how.
  • You move fast. We need someone who is wired for speed.
  • Your writing is clear, concise, and human. You write like people talk.

What would make you stand out:
  • You're motivated by where AI and finance are converging. Not as an abstract trend, but because you can see the specific ways it changes how businesses operate and you want to be part of telling that story.
  • You've worked somewhere the comms function had to be invented or reinvented, not just maintained.
Fair Warning
  • This role is not for someone who prefers an established playbook. It's a true builder role.
  • It's not for someone who needs to be methodical before being experimental. We experiment first and systematize what works.
  • It's not for someone who finds comfort in a predictable pace. The pace here is genuinely uncomfortable. The right person finds that fun.
  • And if AI is something you've been meaning to get around to, we're not the place to start. You should be experimenting and building already.


Benefits (for U.S.-based full-time employees)
  • 100% medical, dental & vision insurance coverage for you
    • Partially covered for your dependents
    • One Medical annual membership
  • 401k (including employer match on contributions made while employed by Ramp)
  • Flexible PTO
  • Fertility HRA (up to $10,000 per year)
  • Parental Leave
  • Unlimited AI token usage
  • Pet insurance
  • Centralized home-office equipment ordering for all employees
  • Health and Wellness stipend
  • In-office perks: lunch, snacks, drinks, and more
  • Budget for intra-office travel
  • Relocation support to NYC or SF (as needed)


Referral Instructions

If you are being referred for the role, please contact that person to apply on your behalf.

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