FIS

Senior Lead, People Experience & Enablement

FIS • $110K — $130K *
Atlanta, GA 30349In-Person
Business Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR, Organizational Development, Business, Communications, Psychology or related field, or equivalent experience.
  • Extensive experience leading employee experience initiatives in large organizations.
  • Proven success in designing and implementing behavior-influencing programs for long-term adoption.
  • Strong consulting and stakeholder management skills; able to influence senior leaders without direct authority.
  • Experience using data-driven methods to enhance employee experiences and improve business outcomes.

Responsibilities

  • Design experiences that enhance adoption of people programs and processes.
  • Partner with HR experts and leaders to create meaningful employee experiences.
  • Develop plans and practices to enforce behavior change and sustain programs.
  • Facilitate sessions and workshops to uncover employee needs and barriers to adoption.
  • Create scalable frameworks and best practices for consistent application across the organization.
  • Act as a trusted advisor on experience design and adoption strategies for senior stakeholders.
  • Measure and analyze employee experience effectiveness to foster continuous improvement.
  • Connect initiatives to align the employee journey with organizational goals.

Benefits

  • A voice in the future of fintech.
  • Continuous learning and development opportunities.
  • Collaborative work environment.
  • Opportunities to give back to the community.
  • Internal career growth opportunities.
Full Job Description
Job Description

About the role:

As a Senior Lead, People Experience & Enablement, you will design and deliver employee experiences that bring people strategies to life across the organization. Partnering with leaders and human resources teams, you will translate priorities into practical programs and tools employees can adopt and sustain. This role combines experience design, change enablement and continuous improvement to strengthen engagement and long-term impact.

What you will be doing:
  • Design experiences that support adoption of people programs, processes, tools and new ways of working.
  • Partner with human resources subject matter experts and business leaders to turn strategic priorities into meaningful employee experiences.
  • Develop activation plans, reinforcement approaches and leadership practices that sustain behavior change.
  • Facilitate listening sessions, workshops and co-creation activities to identify employee needs, opportunities and adoption barriers.
  • Create scalable frameworks, experience patterns and best practices that can be applied consistently across the enterprise.
  • Serve as a trusted advisor to senior stakeholders on experience design, enablement and adoption strategies.
  • Measure employee experience effectiveness using feedback, adoption insights and other indicators to drive continuous improvement.
  • Connect people initiatives across the employee journey to create an intentional and aligned experience.
  • Work across functions to embed people strategies, capabilities and behaviors into day-to-day operations.


Required qualifications:
  • Bachelor's degree in Human Resources, Organizational Development, Business, Communications, Psychology or a related field, or equivalent combination of education and experience.
  • Extensive experience leading employee experience, organizational change, enablement, adoption or transformation initiatives within a large organization.
  • Demonstrated success designing and implementing programs that influence employee behavior and support long-term adoption of new ways of working.
  • Strong consulting, facilitation and stakeholder management skills with the ability to influence senior leaders without direct authority.
  • Experience using employee feedback, journey mapping, research or data-driven insights to improve employee experiences and business outcomes.


Preferred qualifications:
  • Advanced degree in Organizational Development, Human Resources, Business Administration or a related discipline.
  • A portfolio of change management collateral, strategic design collateral, and/or a framework for workshopping strategy
  • Familiarity with design/video technology (Canva, etc...)
  • Experience applying design thinking, human-centered design or customer experience methodologies in an employee experience environment.
  • Experience supporting enterprise-wide transformation, culture or change management initiatives.


A career at FIS is more than just a job. It's the chance to shape the future of fintech. At FIS, we offer you:
  • A voice in the future of fintech
  • Always-on learning and development
  • Collaborative work environment
  • Opportunities to give back
  • Internal career growth opportunities


Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Finance & Insurance
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ
FIS
* Ladders Estimates

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