Senior IT Project Manager

Webhelp$92K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in IT, Business, Project Management, or related field, or equivalent experience
  • Proven experience managing end-to-end IT projects in complex environments
  • Strong knowledge of project lifecycle management processes
  • Demonstrated ability to develop project plans and coordinate cross-functional teams
  • Excellent verbal and written communication skills
  • Strong negotiation, leadership, and decision-making skills
  • Proficiency in Microsoft Project, Visio, Excel, and Word

Responsibilities

  • Lead full project lifecycle from initiation to closure
  • Own project scope, schedule, cost, and quality measures
  • Develop detailed project plans and drive milestones across workstreams
  • Establish effective communication plans for stakeholders and teams
  • Provide coordination and support to project resources daily
  • Manage project risks, issues, and changes
  • Ensure effective change management practices are in place
  • Facilitate stakeholder alignment and decision-making
  • Support continuous improvement in project delivery practices

Benefits

  • Medical, dental, and vision insurance
  • Comprehensive employee assistance program
  • 401(k) retirement plan
  • Paid time off and holidays
Full Job Description

Job Title:

Senior IT Project Manager

Job Description

Title: Senior IT Project Manager

Location: Seattle/Bellevue, WA - Hybrid role (3 days onsite/week)


We are seeking a strategic and results-driven Senior IT Project Manager to lead complex IT projects from initiation through implementation. In this role, you will be responsible for delivering projects on scope, on budget, on schedule, and in alignment with quality expectations while partnering closely with cross-functional teams and key stakeholders. This is an exciting opportunity for a collaborative leader who thrives in fast-paced environments and is passionate about driving successful technology initiatives.

Responsibilities

  • Lead the full project lifecycle from project definition, planning, execution, monitoring, through implementation and closure
  • Own project scope, schedule, cost, and quality measures to ensure successful delivery
  • Develop detailed project plans and drive key milestones across multiple workstreams
  • Establish and maintain effective communication plans for project teams, stakeholders, and leadership
  • Provide day-to-day direction, coordination, and support to project resources
  • Manage project risks, issues, dependencies, and changes throughout the project lifecycle
  • Ensure effective change management practices are implemented to support project success
  • Prepare and maintain project documentation, status reports, budgets, and related deliverables
  • Facilitate stakeholder alignment, decision-making, and issue resolution
  • Support continuous improvement by identifying opportunities to strengthen project delivery practices across IT initiatives

Qualifications

  • Bachelor’s degree in Information Technology, Business, Project Management, or a related field, or equivalent practical experience
  • Proven experience managing end-to-end IT projects and initiatives in a complex business environment
  • Strong knowledge of project lifecycle management, including scope, schedule, cost, quality, and risk management
  • Demonstrated ability to develop project plans, manage milestones, and coordinate cross-functional teams
  • Excellent verbal and written communication skills with the ability to engage effectively with stakeholders at all levels
  • Strong interpersonal, negotiation, leadership, and decision-making skills
  • Strong analytical, problem-solving, and organizational abilities
  • Experience preparing project documentation, status reporting, and budget tracking
  • Proficiency in Microsoft Project, Visio, Excel, and Word
  • Ability to lead with sound judgment, adaptability, and a strong sense of accountability.

The base salary range for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

The deadline to apply for this position is: 06/14/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

#Concentrix

#LI-Hybrid

#LI-Onsite

Location:

USA Bellevue 13555 SE 36th Street

Language Requirements:

Time Type:

Full time


Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

About Webhelp

Webhelp Careers

Joining Webhelp presents a prime opportunity to be part of a diverse team of professionals, where innovation and leadership in the customer experience industry are redefined daily. Webhelp stands as a beacon of growth and professional development, offering a plethora of job opportunities across various sectors.

Work You’ll Do

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Start with a solid foundation through Webhelp’s internship programs. These positions are designed to offer real-world experience in a nurturing environment, preparing interns for full-time employment with hands-on learning and networking opportunities.

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Webhelp is committed to creating a workplace that reflects the diversity of the communities it serves. The company’s diversity training ensures that all employees feel valued and understood, contributing to a richer, more inclusive workplace.

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The benefits at Webhelp go beyond traditional employment perks. Employees enjoy a supportive and inclusive culture, comprehensive health benefits, and programs designed to promote work-life balance. This supportive environment ensures that every team member’s well-being is a priority.

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Leadership at Webhelp is about inspiring and facilitating growth. With access to cutting-edge training and development programs, employees are equipped to take on leadership roles, driving the company and their careers forward.

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