City Of New York

Senior IT Project Manager

City Of New York$100K — $130K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Baccalaureate degree in computer science, engineering, or related field or relevant work experience.
  • 4 years of experience in IT automation engineering, monitoring, or infrastructure management.
  • 8 years of relevant work experience may substitute formal education requirement.
  • Proven track record in project management and requirements analysis, particularly in data-intensive environments.
  • Strong communication skills for facilitating discussions between diverse stakeholders.

Responsibilities

  • Develop comprehensive project management plans that align with objectives.
  • Conduct requirements gathering and manage product backlog effectively.
  • Analyze end-user workflows and identify unarticulated needs for solutions.
  • Translate user requirements into detailed functional and technical specifications.
  • Document existing processes and recommend improvements for efficiency.
  • Support business strategy and ensure IT aligns with business capabilities.
  • Manage risks and communicate issues to stakeholders for resolution.

Benefits

  • Health insurance and wellness programs.
  • Retirement savings plan options.
  • Paid vacation and sick leave.
  • Opportunities for professional development and training.
  • Flexible work arrangements may be available.
Full Job Description
*ONLY OPEN TO CURRENT FULL-TIME ANNUALLY PAID PARKS EMPLOYEES*

Major Responsibilities

- Under direction, with broad latitude of independent actions or decisions, serve in a critical role of developing clear, straightforward project management plans that meet project objectives.
- Conduct requirements gathering sessions, document requirements and manage product backlog. Provide usability insight to project design teams and help sponsors understand usability requirements.
- Analyze end-user workflows: surface unarticulated needs and bring end users' needs into project sponsor dialogue. Consult and advise on the best means to fulfill a given solution need (Commercial-Off-The-Shelf, Cloud, Custom Build).
- Shape business requirements by making recommendations and suggesting alternatives to proposed solutions.
- Understand technical options, limitations, costs and risks. Communicate tradeoffs to business partners and work with them to shape requirements accordingly.
- Translate conceptual user requirements into clear, detailed functional requirements and technical specifications.
- Document current processes and models to understand inefficiencies or gaps. Identify and assist in prioritizing opportunities to streamline business processes.
- Support business strategy articulation and ensure IT alignment to business capabilities.
- Map business processes and identify opportunities to redesign processes or technologies to improve efficiencies. Manage interdependencies across projects and external solutions to minimize post implementation fixes.
- Manage needs analysis/requirements primarily for data intensive projects like business intelligence or analytics.
- Own needs analysis with business sponsors and manage the solution design team.
- Represent a project sponsor to provide feedback and guide an agile development team.
- Monitor progress and effectively take corrective measures when necessary.
- Analyze and manage project risk; concisely report issues and risks to management.
- Communicate and facilitate communication with the team, project sponsors, clients, external vendors and other important stakeholders.

How to Apply: Go to cityjobs.nyc.gov and search for Job ID# 785537.

All applicants must apply via cityjobs.nyc.gov. The City is no longer using ESS to accept applications.

*Current Employees please include your ERN on your cover letter and resume.

Work Location: Arsenal West, Manhattan

NOTE: All resumes must be received no later than the last day of the posting period. References will be required upon request.

nyc.gov/parks

MOVEMENT IN THE FACE OF CIVIL SERVICE LISTS IS PROHIBITED UNDER CIVIL SERVICE LAW.

For information about applying for Civil Service Exams go to: Civil Service Exams - Department of Citywide Administrative Services (nyc.gov)

IT AUTOMATION AND MONITORING E - 95712

Qualifications

1. A baccalaureate degree in computer science, engineering or a related field from an accredited college and four years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure; or

2. Eight years of satisfactory full-time experience related to IT automation engineering, monitoring engineering, management of infrastructure;

3. Education and/or experience which is equivalent to "1" or "2" above.

Additional Information

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

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Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

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