The RolePano AI is seeking a Senior IT Manager to lead and scale our corporate IT function. This role is responsible for delivering a secure, reliable, and efficient technology experience for employees while supporting the company's continued growth. The Senior IT Manager will oversee IT operations, enterprise applications, cybersecurity initiatives, vendor management, and end-user support, partnering closely with teams across Engineering, Security, People Operations, and Finance.
What you'll do- Lead day-to-day IT operations and develop a scalable technology roadmap that supports business objectives.
- Manage core business systems, identity and access management, endpoint management, collaboration tools, and employee support services.
- Partner with Security and Engineering teams to strengthen cybersecurity, compliance, and risk management programs.
- Oversee IT vendors, procurement, budgeting, asset management, and software licensing.
- Drive process improvements, automation, and operational excellence across the IT organization.
What you'll bring- 8+ years of experience in IT, including leadership of corporate IT operations and teams.
- Strong knowledge of cloud-based environments, SaaS applications, endpoint management, identity and access management, and cybersecurity best practices.
- Experience supporting compliance frameworks such as SOC 2, ISO 27001, or similar standards.
- Proven ability to manage cross-functional initiatives, vendor relationships, and technology budgets.
- Excellent communication, leadership, and problem-solving skills.
Nice to have- Experience in SaaS, AI, cybersecurity, or other high-growth technology environments.
- Relevant certifications such as ITIL, CISSP, CISM, or PMP.
- Experience supporting distributed and global teams.
Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.