Senior IT Manager

Pano

$130K — $180K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of IT experience with leadership in corporate IT operations.
  • Strong knowledge of cloud environments, SaaS applications, and cybersecurity best practices.
  • Experience with compliance frameworks like SOC 2 or ISO 27001.
  • Proven management of vendor relationships and technology budgeting.
  • Excellent communication and leadership abilities.

Responsibilities

  • Lead day-to-day IT operations and develop a technology roadmap.
  • Manage core business systems and employee support services.
  • Collaborate with Security and Engineering teams to enhance cybersecurity and compliance.
  • Oversee procurement, budgeting, and software licensing for IT vendors.
  • Drive operational improvements and automation within the IT organization.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Matching 401(k) plan.
  • Flexible paid time off.
  • Eligibility for stock options.
Full Job Description
The Role

Pano AI is seeking a Senior IT Manager to lead and scale our corporate IT function. This role is responsible for delivering a secure, reliable, and efficient technology experience for employees while supporting the company's continued growth. The Senior IT Manager will oversee IT operations, enterprise applications, cybersecurity initiatives, vendor management, and end-user support, partnering closely with teams across Engineering, Security, People Operations, and Finance.

What you'll do
  • Lead day-to-day IT operations and develop a scalable technology roadmap that supports business objectives.
  • Manage core business systems, identity and access management, endpoint management, collaboration tools, and employee support services.
  • Partner with Security and Engineering teams to strengthen cybersecurity, compliance, and risk management programs.
  • Oversee IT vendors, procurement, budgeting, asset management, and software licensing.
  • Drive process improvements, automation, and operational excellence across the IT organization.


What you'll bring
  • 8+ years of experience in IT, including leadership of corporate IT operations and teams.
  • Strong knowledge of cloud-based environments, SaaS applications, endpoint management, identity and access management, and cybersecurity best practices.
  • Experience supporting compliance frameworks such as SOC 2, ISO 27001, or similar standards.
  • Proven ability to manage cross-functional initiatives, vendor relationships, and technology budgets.
  • Excellent communication, leadership, and problem-solving skills.


Nice to have
  • Experience in SaaS, AI, cybersecurity, or other high-growth technology environments.
  • Relevant certifications such as ITIL, CISSP, CISM, or PMP.
  • Experience supporting distributed and global teams.

Final compensation for full-time employees is determined by a variety of factors, including job-related qualifications, education, experience, skills, knowledge, and geographic location. In addition to base salary, full-time roles are eligible for stock options. Our benefits package also includes comprehensive medical, dental, and vision coverage, a matching 401(k) plan, and flexible paid time off.

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