Senior IT Engineer

Suno

$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-9 years of progressive IT engineering experience, ideally in a high-growth environment.
  • Broad knowledge across the IT stack (identity, endpoint, SaaS, networking, office IT) with the ability to operate independently.
  • Capability to work both independently and collaboratively, managing projects from start to finish.
  • Strong communication skills, able to explain complex concepts to diverse audiences.
  • Quick learner comfortable with new technologies and tools, asking for help when needed.

Responsibilities

  • Build identity and access management systems including configuring SSO and automating workflows.
  • Manage and optimize endpoint fleet with a focus on MDM for onboarding and compliance.
  • Administer and secure the SaaS tools used by the organization, including Google Workspace and Slack.
  • Ensure the performance and security of the office tech stack with a focus on networking and A/V reliability.
  • Develop documentation to support AI-driven self-service IT support and delegate tasks effectively.
  • Integrate automation and AI to enhance efficiency and reduce repetitive tasks.

Benefits

  • Company Equity Package
  • 401(k) with 3% Employer Match & Roth 401(k)
  • Medical, Dental, & Vision Insurance options
  • 11 Paid Holidays plus Unlimited PTO & Sick Time
  • 16 Weeks of Paid Parental Leave
  • Creative Education Stipend
  • Generous Commuter Allowance
  • In-Office Lunch (5 days per week)
Full Job Description
About the Role

Build the systems that every Sunoer touches every day. As a Senior IT Engineer, you'll work with your teammates and the Senior Manager of IT to design and build our identity, endpoint, networking, and office IT systems in close partnership with Operations, People, Finance, and Engineering. Your focus will largely be on 0-to-1 work - you will build the capabilities that let Suno scale quickly and efficiently across our four US offices.

What You'll Do
  • Build identity and access management - configure single sign-on, automate joiner / mover / leaver workflows, run access reviews, and automate ad hoc access requests.
  • Manage our endpoint fleet - migrate and expand our MDM systems to simplify onboarding, off-boarding, vulnerability management, and compliance.
  • Administer the SaaS estate - configure, harden, and manage our Google Workspace, Slack, and portfolio of SaaS tools.
  • Keep our office tech stack solid - wired, wireless, and zero-trust VPN networks performant and secure; A/V and videoconferencing reliable across our four offices; outside experts engaged where it makes sense.
  • Scale IT support - write runbooks and knowledge articles that enable AI-powered self-service and delegate Tier 0 troubleshooting to office managers.
  • Wire automation and AI into how we work - combine deterministic automation and outcome-oriented agentic AI to remove toil, freeing the rest of Suno to focus on making creative fulfillment a daily reality for everyone.
What You'll Need
Must-Haves
  • 7-9 years of progressive IT engineering experience, including time at a high-growth company.
  • Demonstrated breadth across the IT stack - identity, endpoint, SaaS administration, networking, and office IT - with the depth to operate independently and make sound architectural calls.
  • Ability to work independently and on a team - you can work independently or collaboratively to take problems from definition through delivery.
  • Strong written communication - you can translate complex technical concepts for a wide range of audiences - engineers, executives, business colleagues, and vendors.
  • Learning agility - you pick up new platforms and technologies quickly, you're comfortable being the first person at the company to figure something out, and you aren't afraid to ask for help.
Nice-to-Haves
  • Hands-on experience with a modern IdP (e.g., Okta, Google IAM, or equivalent) and SCIM-based provisioning.
  • Experience with IGA tooling (e.g., Lumos, SailPoint, Saviynt, or comparable) and joiner/mover/leaver automation.
  • Modern MDM experience (e.g., Iru, Jamf, Jumpcloud, Intune).
  • Networking and A/V engineering experience in a multi-office environment.
  • Experience partnering with EDR / MDR providers (CrowdStrike, SentinelOne, Expel, Arctic Wolf, or similar).
  • Experience as the first or early IT engineering hire at a growing company.
  • Comfort with at least one scripting language (Python, TypeScript, or Bash) and config-as-code approaches to managing infrastructure.
Work Location Policy

This role is expected to work from the designated Suno office 5 days a week, per Suno's company policy. Full-time employees will receive competitive equity packages, and comprehensive benefits. The actual base salary offered may vary depending on location, skills, qualifications, and experience.

Additional Notes

Applicants must be eligible to work in the US.

Willingness to travel (up to 15%) to collaborate with team members across Suno office locations.

Perks & Benefits for Full-Time Employees
  • Company Equity Package
  • 401(k) with 3% Employer Match & Roth 401(k)
  • Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options)
  • 11 Paid Holidays + Unlimited PTO & Sick Time
  • 16 Weeks of Paid Parental Leave
  • Creative Education Stipend
  • Generous Commuter Allowance
  • In-Office Lunch (5 days per week)


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