Serves a primary role in the support of software programs or modules across multiple clinical and/or business functions. Understands the business environment and the impact IT can have on the business environment. Provides analysis and support for installed systems, as well as system implementation and integration projects, which require systems analysis, design, build, testing and implementation for specific modules or applications. Functions as a liaison between clinical, business, and technical areas during the planning process and provides oversight throughout the project cycle. Builds credibility and rapport with customers to understand their needs. Research requests to determine scope, size and impact. Validates requirement information with the stakeholders to ensure completeness, correctness, and clarity. Validates solutions to ensure it satisfies the stated requirements. Maintains in-depth knowledge of existing systems and certification in the vended application. Able to design, develop, or modify applications, algorithms, or rules via vendor tools or augmented tools developed within Mayo Clinic and are able to validate data integrity of changes introduced. Works on strategic projects with a Project Manager and is able to manage small- to mid-sized operational projects independently. Works independently across multiple departments and divisions in order to accomplish goals. Creates test plans and evaluates current plans for improvement. Guides and advises less experienced business analysts and provides orientation and training for new employees. Maintains knowledge of current and emerging technologies that directly affect enterprise processes. Maintains awareness of overall enterprise architecture. May be required to provide 24/7 on-call support. Qualifications Bachelor's Degree with 4 years' experience OR associate's degree with 6 years' experience. Vendor application certification may be required. This is a hybrid position and must be located within 100 miles of a Mayo Clinic campus for occasional on-site expectations based on business needs. This vacancy is not eligible for sponsorship/we will not sponsor or transfer visas for this position. Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.