The Senior IT Analyst demonstrates advanced Information Technology knowledge within a discipline and understands interdependencies across functions and teams. The role solves complex problems, analyzes information, and recommends process improvements. Work impacts departmental outcomes and may influence cross-functional results. The position operates independently under broad direction and may mentor or coach others. Communication involves conveying complex or sensitive information and building alignment across teams or departments. The role may lead smaller-scale projects and supports the development of others.
Key Responsibilities:
- Owns assigned systems analysis deliverables from requirements gathering through solution validation, ensuring work is completed accurately, on time, and in alignment with business needs.
- Analyzes business processes, system functionality, data flows, and user requirements to identify gaps, improve efficiency, and support effective technology solutions.
- Designs process maps, flow charts, models, and functional documentation that define current-state issues, future-state requirements, and recommended system changes.
- Evaluates new and existing IT systems for compatibility, integration, usability, and performance within the broader application, infrastructure, and network environment.
- Collaborates with business stakeholders, project teams, developers, and technical support groups to clarify requirements, resolve issues, and align solutions with operational objectives.
- Develops functional specifications, business rules, and logic requirements that support technical design, system configuration, and application development activities.
- Coordinates system testing, defect tracking, and user validation activities to confirm solutions meet requirements and operate effectively within existing environments.
- Supports project planning, risk assessment, status tracking, and implementation readiness activities to help deliver technology initiatives within scope, timeline, and budget expectations.
- Improves system and process performance by identifying recurring issues, recommending practical enhancements, and contributing to continuous improvement across supported IT services and workflows.
- Manages application issues, enhancement requests, upgrades, and ongoing support needs.
- Serves as system administrator for assigned applications, including user access management, configurations, and execution of system controls to ensure Sarbanes-Oxley (SOX) compliance.
- Performs other duties as assigned.
Qualifications:
- Experience with Deacom ERP.
- Basic to intermediate SQL and JavaScript (or similar scripting language)
- Minimum 5 years of relevant professional experience required. Experience in specialty chemicals, manufacturing, or related industry may be required depending on the role.
- Requires a Bachelor's Degree.
- Ability to perform defined tasks with a high degree of autonomy, applying advanced knowledge and best practices within the discipline and across related functions.
- Ability to resolve complex day-to-day issues using judgment and analysis of multiple information sources; recommends process improvements and escalates high-impact or atypical problems as appropriate.
- Ability to follow and adapt standardized procedures and practices; works independently under broad direction and considers cross-functional impacts.
- Remote position.
