Immigration sponsorship is not available for this position

What you can expect​

As aSenior Data Center Infrastructure & Hardware Engineer, youll take ownership of designing, deploying, and maintaining the high performance compute (HPC) and AI server environments. This is a hands-on technically demanding role where youll be at the forefront of data center innovationbridging hardware engineering, infrastructure design, and operational excellence.

Responsibilities

• Defining and influencing technology vision and roadmap for a HPC (high-performance compute) and AI servers w/ GPU acceleration. Evaluate emerging data center infrastructure technologies and standards - Provide architecture and design recommendations to DevOps teams and Leadership.

• Leading technical discovery and collaborate with technical stakeholders: workloads, architectures, integration requirements, and success criteria.Translate complex application needs into clear requirements and solution proposals.

• Representing InfraOps, joint-lead technical steering for major programs (e.g., next
  9en platform, AI/advanced workloads, large OEM/ODM partnerships). Review and validate data center readiness including rack layout. This includes: power and cooling capacity, hot/cold aisle design, space for planned DCC (direct connect cable), and server deployments. Assess and confirm AC power and PDU design (voltage, phase, breaker sizing, redundancy) in line with data center best practices prior to connecting any hardware.

• Confirming availability of required network ports, VLANs, management networks (e.g., iDRAC / OOB), and cabling paths. Deploy third-party integrated server and associated DCC infrastructure, including PDU energization, and grounding. Install and rack AI servers and associated DCC infrastructure in third
  9party racks, including rails, mounting, cable management, and grounding. Connect redundant power feeds to ensure each server
  9s PSUs/power zones are landed on independent PDUs or power sources, preserving high availability.

• Applying and verifying linecord identification labels, ensuring clear mapping to PDUs and breaker positions for ongoing operations and support. Collaborate with Network Engineering and System Administrations teams to develop network cables designs from servers to topofrack and core switches according to design diagrams. Lead and supervise remote-hands services and third-party vendors during site deployments. Assisting network and systems kickstart procedure - iDRAC / OOB management (IP addressing, DNS, routing, access control) and confirm reachability from designated management networks.

• Leading and training junior staff on BIOS and firmware settings for target solutions (e.g., virtualization, secure boot, boot order) consistent with Zoom approved configurations. Power on and run initial diagnostics to verify hardware health, inventory, and proper reporting into Zoom asset management tools (NetBox, CMDB, etc.). Validate power redundancy and failover behavior (e.g., PSU or PDU failure scenarios where appropriate) and confirm design objectives are met.

• Producing and reviewing an asbuilt document (rack elevations, serial numbers, PDU/breaker mappings, management IPs, versions, deviations from design) and obtain stakeholders signoff. Lead, support and serve as senior-escalation to support DCOps w/ onsite break/fix support for DCC and server hardware, including FRU/CRU replacement and postrepair validation. Collaborate closely with hardware technical support, engineering, and lab teams on complex issues, escalations, and solution validation scenarios. Influence standards, design reviews, and technical governance for data center infrastructure and compute hardware technologies.

What we
9re looking for

• Provide experience specifically with Dell PowerEdge, DCC, or similar enterprise server platforms. System-level understanding of server products including physical, functional, logical, mechanical, electrical, software, thermal and cooling.

• Understand high speed transceiver interfaces like PCIe (physical, DLL and transaction layer), and memory interfaces. This includes: DDR4/DDR5 as well as the requirements to test them.

• Develop large-scale infrastructure, distributed systems or networks, or experience with compute technologies, storage or hardware architecture. Experience in a data center / field service / hardware support role working with enterprise servers or converged/ hyper converged systems.

• Provide handson skills in rackandstack, cabling, and power connectivity (singlephase and threephase AC, PDUs, dualcord redundancy). Working knowledge of TCP/IP networking, including VLANs, basic switch configuration concepts, and OOB management networks. Working knowledge of server BIOS/firmware configuration, hardware diagnostics, and common fault isolation techniques.

• Administer lab equipment like scopes, BERTs and analyzers. experience in collecting and organizing data to reproduce results and explain what happened. Ability to use scripting and automation to execute test algorithms and analyze results.

• Able to read and interpret rack elevations, power and network diagrams, and implementation run books. Excellent vendorfacing communication skills and the ability to coordinate with external & internal technical stakeholders. Willingness and ability to travel to customer sites, sometimes on short notice, and to work in raisedfloor and highdensity data center environments.

Salary Range or On Target Earnings:

Minimum:

$124,000.00

Maximum:

$271,200.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

04/28/26

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click for more information.