Senior Immigration Program Manager

DoorDash

$105K — $155K *
Legal & Accounting
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6 years of experience in US immigration programs in high-volume environments.
  • Experience managing H-1B, L-1, TN, E-3, O-1 visa categories and large PERM processes.
  • Updated knowledge of US immigration landscape to mitigate risks.
  • Proficient in managing multiple immigration cases with accuracy.
  • Experience with case management systems or centralized vendor platforms.
  • Strong communication skills for collaboration with stakeholders.
  • Ability to thrive in fast-paced, changing environments.

Responsibilities

  • Take ownership of day-to-day management of US immigration cases.
  • Serve as a subject matter expert on complex immigration scenarios.
  • Support process improvements and data accuracy within the immigration portfolio.
  • Identify program gaps and contribute to scalable practices as the team grows.
  • Collaborate with cross-functional teams to ensure compliance and alignment across departments.
  • Provide clear guidance on immigration processes and timelines to employees and managers.
  • Drive the execution of the immigration program and track important metrics.

Benefits

  • 401(k) plan with employer matching.
  • 16 weeks of paid parental leave.
  • Wellness benefits and commuter benefits match.
  • Flexible paid time off plus 80 hours of paid sick time for salaried roles.
  • 11 paid holidays plus additional paid sick leave.
  • Medical, dental, and vision insurance options.
  • Disability and basic life insurance coverage.
  • Family-forming assistance and access to a mental health program.
Full Job Description
About the Role

We're hiring a Senior Immigration Program Manager to join the Global Immigration pillar. In this role, you'll focus on managing our high-volume US immigration program, working closely with employees, managers, and vendors to ensure timely and compliant processes. You'll also contribute to improving how we track, report, and scale immigration support across the business. You'll own and drive the execution of our US immigration program, with opportunities to expand into the wider Americas region over time.

You will report into the Global Immigration Manager on our Global Mobility & Immigration team in the People Operations.
You're excited about this opportunity because you will...
  • You'll take full ownership of our US immigration program - managing day-to-day immigration cases (work visas, green cards, compliance tracking) in close partnership with employees, managers, recruiters, and vendors to ensure timely, compliant, and employee-friendly processes.
  • Act as a subject matter expert for complex immigration scenarios and serve as the internal point of contact, providing clear guidance on immigration processes, policies, and timelines
  • Support process improvements, data accuracy, and reporting across our immigration portfolio
  • Contribute to scalable practices as our team grows, proactively identifying program gaps and opportunities for improvement
  • Be part of a supportive and fast-paced global People team that values collaboration and innovative problem-solving
  • Partner with cross-functional teams (Legal, Talent Acquisition) and our larger GMI team to ensure alignment and compliance
We're excited about you because...
  • You have at least 4-6 years of experience in US immigration (e.g., at a law firm, vendor, or in-house program) within a high-volume environment.
  • You've supported or managed high-volume immigration programs and thrive on taking ownership of day-to-day execution with accuracy and reliability.
  • You have deep expertise in common US nonimmigrant visa categories (H-1B, L-1, TN, E-3, O-1), as well as experience managing large PERM and immigrant visa programs.
  • You stay up to date with the latest changes in the US immigration landscape to identify potential areas of risk and plan mitigation strategies.
  • You're able to manage multiple cases at once with accuracy and care, and you communicate clearly and collaboratively with employees and partners
  • You thrive in a fast-paced, changing environment and are eager to grow your scope over time.
  • You have experience with case management systems or centralized vendor platforms to manage immigration cases efficiently.
  • You're a collaborative team player who enjoys working cross-functionally and continuously improving how immigration programs operate.
  • You're curious and open to thoughtfully using AI tools to enhance efficiency, insights, and impact in your work.


Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$105,400-$155,000 USD

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